Professional I have used them 23 years ago and my window treatment still looked brand new it was…read morechanged because of color, great company and products

We found our perfect blinds in the showroom on sale. The salesman came to our home to measure…read more The blinds are all terrific! The service was great from showroom to installation. We will definitely use Instant Verticals again.

Ordered and had windows measured for bedroom shades. Paid in full and setup an installation date…read morebut instead of sending an installer they sent someone to measure the windows. Tried calling the store several times and also the main number but didn't have any success as no one answered. Finally got thru to someone at the store who said she contacted the installation department but still no response for a new install date. Very disappointed and very poor customer service.

Update on several earlier post reviews on 20'' remote blind not working. The blind is in a set of…read morefive for bay window. It's now going on four months for them trying to fix it. Now they say it needs a motor. It's been in factory for repair three times. Installers have been to my house for a total of over 8 hours. One day I waited 4 hours only to hear there not coming. So now they send service manager here and he promises it would be fixed Friday or Monday two weeks ago. Still waiting and no one calls to update me. They really don't care and if you don't visit there Bayshore store you will just be forgotten. Horrible customer service. I will continue to update and have a strong feeling i will be posting bad reviews for quite a long time. All the time I've wasted on a 20'' blind they can't fix...........stay far away from blinds to go !!!!!!

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

DO NOT SHOP HERE! I am not one that typically posts reviews, but this place is an absolute mess. My…read morewife and I requested two skylight shades to be installed/ordered as this is well out of my scope of handyman expertise. The owner Joy originally sent her son to measure/give a written estimate and we shortly after arranged to drop off a deposit and have items ordered. Late evening the day before our scheduled drop off, we were called stating that they were increasing the price as the son had provided a bad quote. After arriving to the store and questioning this we were also told while they were happy to take the deposit that they were no longer sure they could do the job and would have to send a more senior person back to evaluate. When they came back, almost a week later, the actual installer had to remeasure, as the owner's son had measured improperly as well, but said the job was of course doable. At that time the team seemed apologetic for the inconvenience and told us that if we trusted them they would make it right. As such, we decided as we had already invested the time to give the deposit and we were told they would be ready 4 weeks later for install. 2 weeks after, my wife called for an update and we were informed the shades shipped and due in the next day or two, but that since it was their busy season would not be able to schedule install until several weeks later (~5 week since ordering). 1 week prior to install we get a message saying they have to push back the date of install because the blinds weren't actually in/never even shipped. When talking to her son, he blamed a long term employee that "doesn't know how to use the computer" and when talking to Joy the owner, she states the person who originally told us everything was in while admittedly incompetent had worked their forever and allows it cause she is a loyal person. She then verbally berated me over the phone for making them upset! Do yourself a favor and go to a real store. These folks lie, continually change their story and misled us, particularly after taking our money. This experience has been nothing but a headache and a waste of our time.

Just love my beautiful blinds from a perfect view custom window fashions. Diane was truly a…read morepleasure to work with. I appreciated her design help and her professionalism.

From the owner: A Perfect View Custom Window Fashions carries a wide selection of window treatments, including…read moreHunter Douglas sheers and shadings, honeycomb shades, roman shades, roller shades, screen shades, shutters, and blinds. We are proud of the professional products and services we provide and take our long-term commitment to the community seriously. Call us today for more information!

Kellie was lovely and we are so happy with the selection process, variety of high quality options…read moreand expert installation of our blinds. Pricing was competitive with other options but really reflects the high end product and expert installation. The Graber blinds look seamless and stylish in our windows.

From the owner: Blinds, Shades and Shuttersread more

They installed wall to wall carpeting 4 years ago it has since loosened and has ripples I called 3x…read moreasking for this to be fixed, I said I would pay they gave me run around that they are busy working on "a big church project" meanwhile when I called anonymously for installation they had plenty of time... needless to say I called other carpet companies who said this shouldn't happen and it was installed improperly and they should back their work. I paid another company to fix this issue. Tried to keep it local but customer service has changed over the years. Sad

Just had carpet installed this morning. from picking out the carpet to having it installed it was…read morequick and easy! I picked out the carpet I wanted, it was in stock and ready to in installed on the day I asked, installation was done in under 2 hours and looks great! Pricing was excellent too.

Wonderful service and follow through. Would do business with them again. Excellent installation…read more Just love my blinds. Recommending to all my friends. Thank you Tom and everyone at East End Blinds.

Terrific service. Tom is great. He makes the buying and installation process as easy as can be.read more