Apex property management has been my property management company for awhile now and I have nothing…read morebut good things to say. Curtis returns emails and calls swiftly and explains everything in depth. He treats everyone fairly and I'm very happy with my decision to hire this company. They have in house maintenance and work with local companies to get great rates. As an out of state owner I'm so happy to have Curtis and Apex taking care of my home!

From the owner: Apex Property Management provides a variety of property management services for residential…read moreproperties throughout Knoxville and the surrounding areas. We provide the best quality service to our residents and our owners, to help manage properties more efficiently and effectively. We are your one-stop source with the dedication and experience to handle all your residential property management needs.

Blake and Mike are awesome I've had a few issues and they were right on it and in a timely manner…read moreand very nice

Choosing the right rental agency is vital. We moved abroad a few years ago and another rental…read moreagency managed our property initially, they were slow to reply to our emails and sending updates and very slow in depositing the money in our account until they stopped making deposits altogether, do not use Realty Management Inc! D & K Management and Julie in particular have been great, very efficient and reliable. I can check all the details of my property management at any time with a special mobile app. I wish we had known about D & K Management sooner, we have lost more than $15,000 with the previous agency and unlikely to recover those money.

Everyone is really nice in the office. I was introduced to all the staff here at the townhouses. I…read morelove my new place, it is clean and quiet.

From the owner: Brun Property Management and Meadowland Property Management is a full service property management…read morecompany that specializes in enhancing property values and maximizing cash flow. We believe property management is a people-oriented business and we are committed to our property owners, our tenants and our employees. As experienced real estate professionals, we realize your property is a valuable investment and we treat it as such. The first step in our management program is to determine the financial and investment goals of each property owner. This is followed by an on-site inspection and evaluation of the property to determine the program best suited to achieve the owner’s goals. Our office uses the latest in property management software, generating comprehensive monthly financial reports and year-end statements. All financial transactions are accurately recorded and monitored. Brun Property Management and Meadowland Property Management provides clients with active, hands-on professional management. We evaluate and treat issues as they arise through the eyes of a building owner. Property Management and Meadowland Property Management makes it easy. We provide all the professional management your unique property requires. Our philosophy is to provide you, the owner, with the maximum return possible under a given market and regulatory environment. Brun Property Management LLC and Brun Property Management LLC dba Meadowland Property Management

I would rate a zero if I could. Thankfully not under their management anymore but they are rude to…read moresay the least. They do not address issues very promptly. They also hire shoddy repairmen to fix issues one of which was the property manager's ex-husband...tell me there isn't possibly something shady going on with that. Flooring in my apartment has been replaced three times (subflooring included) and is now in the same shape, if not worse than right before repair. There is a problem underlying but they were too cheap to look into it. We even lost pest control services for a few months because they couldn't even pay the fee for that. Last insult was them sending a "bill" through their portal to every tenant for $250. The description in the message was "OWNER HELD SECURITY DEPOSIT". This was in the middle of a transition to a new owner and management company. I have confirmed that the new owner was not requiring additional security deposits from the current tenants and they had no knowledge of this. Even if the new owners did require this, they were not going to be managing the property anymore so we shouldn't have been required to pay it to them. Shady? Yes...we are checking into this. They are slumlords and that is being kind. I would suggest looking elsewhere if you need your property managed and if you are looking to rent and they manage the property...RUN!!!!

We've rented a house from Tenent's Choice for almost two years. In that time, they have been…read morenothing but professional, helpful, and responsive any time issues arose that needed attention. Highly recommended.

0 stars. This place is absolutely disgusting. Filthy apartments on move in and maintenance…read moreresponse time is abysmal. Garbage was piled up for days on end - spilling out to the hallway so you can only imagine the smell. Trash in hallways is never cleaned up. Management is useless. They will give you every excuse in the book as to why this happens. Stay away from this place. The only decent thing about this dump is the proximity to the college. It is in no way worth living at The Standard for that reason alone.

Do not live here! The staff and management are so rude and unhelpful. The maintenance staff is a…read morecomplete disaster and bandaid fixes all of the issues. There are multiple holes a previous resident made in the doors and they half filled it. None of the facilities work. And there is a massive bug problem that they refuse to acknowledge. The building itself is very unsafe, most of the locks and parking garages are left opened or unlocked allowing anyone to be able to walk in. The mail room is a disaster and have lost/ruined multiple peoples packages. And if you have any issue with the things listed above management will make sure to do nothing. The price is ridiculous, the interior hallways are disgusting and dark, and the parking is very expensive although they refuse to ever lower or fix the gates. Also all the roads around the building are closed and there is loud construction noise 24 hours a day and this is not an exaggeration.

We've had such a great move in experience we can't wait to stay here for the rest of my degree…read moreprogram! If you are looking to rent a place or have a place you need managed for renting you have to check out Keyrenter!! At this time it can be a pain trying to find a place to live that fits your budget and your needs. You also have to juggle the evil leasing companies and sketchy subleases so when we found this property in the neighborhood with our friends and a stones throw from UT campus we had to check it out. The house tour was super simple with an online scheduler and a wireless lockbox that opens to your code after sending in a pic of your license. Super cool to see tech starting to show up like this, making things easier. We had the pleasure of seeing the house with Dan present so we could ask questions and learn about the benefits that come with Keyrenter. We loved the house so we applied as soon as we could. The staff with Keyrenter were super communicative and made sure they got everything they needed from us for the application which was a painless process. After moving in things got even better. Dan was extremely nice and flexible with the move in times (which was great as we had a family trip scheduled right before move in). There was a kind letter and some house warming gifts from Dan and the owner that made us all feel more at home, even our cat Sushi got some treats. While moving in Dan made sure we had everything we needed and was great with communication. The old dishwasher wasn't working great and he immediately scheduled a repair visit and afterwards decided to replace the whole dishwasher with a brand new one! That was greatly appreciated. And the whole time Dan was communicating the status of everything. Also, with the Keyrenter benefits package you get some pretty sweet discounts and your filter replacements come automatically (when most properties never even do it, gross)!

I found their employees rude. That's when you could actually reach someone on the phone which was…read morenearly impossible.

This place is a scam. They will do everything possible to keep as much of your deposit as possible…read more No matter what is done. I would steer clear of any property URE manages - they don't do a good job with maintenance and then on move out we got charged for items they were supposed to fix with the maintenance requests. Ridiculous. Never again.

Pros: Near to campus, laundry in each unit Cons: Very…read moreexpensive, noisy, outdoor hallway not clean (trash and pet waste while pets are not even allowed on paper!) Doesn't worth the rent in general But your move-out inspection is going to take at least 75 minutes!

We had such a wonderful experience working with Patty and Kasha! They were incredibly professional…read moreand went above and beyond to help my son with his move from his home state to Tennessee, all within a very short time frame. Patty especially made us feel like family and made the whole process so much easier. We are so grateful for their kindness, communication, and willingness to help. Highly recommend!

Patty with Asset Realty made my move a breeze and stress free!! I love my new home and…read moreneighborhoo!!

I will start by saying that I am a first-time landlord and did not know what to expect from a…read moreproperty manager. I had 2 homes that I needed managed. I interviewed multiple property managers, and chose Brick & Mortar Properties due to their commission structure, and Julie Thacker's description of what she would do as the Property Manager. She convinced me that she worked for the landlord. My expectation was that the property manager would help protect the property and save me from undo repairs. I will say that you get what you pay for. I was hoping that the property manager would spend my money like it was their own, but that was certainly not the case. I expected a property manager to handle issues brought up by tenants, but all Julie did was act as an in-between, passing every issue on to me. I was "fired" by Julie when I refused to replace a toilet that continued to run after I paid $223 for Brick & Mortar's maintenance person to replace the toilet tank equipment. When the replacement of the equipment did not work, the maintenance person told Julie that the only solution was for the entire toilet to be replaced. When I refused to replace the entire toilet, at a cost of nearly $450 (quoted by Julie's "preferred contractor"), Julie terminated the contract on the spot, with no conversation. This was midterm on both rentals. When I went to the property to look at the toilet, I found that the flapper needed a new seal. Apparently, the $223 that I paid for the maintenance person to repair did NOT include the flapper. Mind you, the reason that they inspected the toilet is that it would not stop running. Any person with repair experience would know that this is the flapper. When the maintenance person went to the property, they replaced the fill valve, but did not touch the flapper. Instead of needing a new toilet, I replaced the flapper seal for $1.39 . . . And that price included 3 seals! Another time, Julie requested that I make a claim with my home warranty for a garbage disposal that was not working. When I pushed back on this, and repeatedly asked her to have the maintenance person look at the issue, it was found out that the GFI had been tripped, and that is why it was not working. Essentially, Julie did nothing to save me money. I feel that she was just trying to avoid having to do any work on her side,and wanting me to throw money at every issue. Exactly what I didn't want from a Property Manager. Now that I was "fired", I am dealing directly with my tenants. They said that they are MUCH happier to be dealing with me. I had some minor issues getting ahold of Julie, but my renters said that she was impossible to reach, and their office was always closed. Other than collecting rent, I am not exactly sure what I was paying them for. I would absolutely NOT recommend Brick & Mortar Properties, and would discourage anyone from using them. I do not know what they feel like they were doing for their commission, but I did not see it. You would be better off managing the property by yourself, and saving the commission.

These folks may look nice on the surface, but there's a reason all their positive reviews across…read morethe internet come from the homeowners of the properties they manage and not from the tenants who live in them. Brick & Mortar Properties stole my deposit. They claimed that I damaged the property even though the damage was clearly listed on my move-in sheet (and I even had them out to check on the damage during my time as a tenant--I was told the repair would be too hard to undertake while someone was occupying the unit). When I moved in, the "cleaning crew" had left human excrement on the toilet seat. They left me without a working oven for two months during the height of the pandemic. I patched holes in the walls, paid for professional cleaning, and made repairs to the unit before I moved out, and they still withheld $425 of my $725 deposit for damage that existed when I moved in and for which I have photographic evidence. The rental market in Knoxville is horrible, and it is made worse by Brick & Mortar. Avoid at all costs!