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Brunswick Exterior Products

5.0 (1 review)

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4 years ago

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Porch Conversion

Porch Conversion

2.6
(22 reviews)

The quality of components and the craftsmanship of the employees makes this company stand out and…read moreearns our very high rating and recommendation. However, there is one caveat (there always is) and it was the wait time or lag before the electrician arrived. The demo, construction and painting was all performed within 3 days. That left us with a 10 day wait before the electrician did his thing and the CO issued. One tip if anyone decides to use this sunroom company....lock in a firm date with their electrician. Apparently he isn't one of their staff and has his own business. However his 35 years experience made the 10 day span more palatable and his workmanship and customer focus admirable.

Our experience with Porch Conversion fell far short of our expectations, both in product and…read morecustomer service. Product-wise, we were not told, during the sales pitch, that the EZ breeze poly-vinyl would not provide a clear view; I knew vinyl would not be as crystal clear as glass, but the disparity is much more substantial than we could have imagined. I would describe it as a wavy distortion. This is the case with the panels with screens behind them and those without screens (upper transom). Secondly, the sliding panels, which are advertised on their website as 'fingertip easy' to slide, have not been our experience in the least. A lot of exertion needs to be applied to get the panels to the juncture to lock them up. That over exertion will not bode well for the product's longevity and our aging muscles. If we were told that both situations were 'the norm', we would never have purchased the large panels. We would have considered going with the smaller vertically sliding panels or with glass. The customer service complaint is twofold - 1) the lack of transparency about the vinyl in the sales phase. At that time, I had emphasized to the saleswoman that the clearest view was our top priority. 2) The warranty gentleman was quick in getting back to us when I first reached out about our concern. After his visit, he said that there was no issue with the vinyl, and that he "could not go to bat for us" with the manufacturer. Subsequently, it took days to hear back from him about the sliding panel issue. Finally, we were told once again, that's the norm with the larger panels; he also did not offer to send a technician out to see if there was any adjustment that could be made to make the panels slide as advertised. That did not seem like an unrealistic ask after doling out a nice chunk of cash for the system. The sad irony, about Porch Conversion's warranty service, is that this was the deciding factor for us to choose them over another company, who had received frequent bad reviews about their ineffective warranty service.

Grand Strand Granite

Grand Strand Granite

3.0
(2 reviews)

We decided to remodel our kitchen, and plan on remodeling all the bathrooms. In the kitchen we…read moredecided to add an Island too. We called around and asked businesses and people we knew. Everybody kept mentioning Mr. Papas and Grand Strand Granite. They were SO kind and helpful. They came to the house and measured everything out. Mr Papas actually helped us on designing the right island for the space we have, and that too had granite put on it. From the kindness shown to us, his(their) knowledge, the professionalism and reasonable pricing we are so happy. We will return to Grand Strand Granite when we are officially ready to redo our bathrooms. Thank you SO much for everything you all did! This site I found for some of the work they have done, as I couldn't figure out how to add the photos of my house are here. https://m.facebook.com/grandstrandgranite/

We were recommended to this company by our contractor. we were not in SC at the time they installed…read moreour counter and bar top in our kitchen. But when we arrived to inspect while we were here for a week. the counter had a huge seam right in the middle of the bar. We were told that we needed to buy two slabs so this wouldn't happen. so they come back to replace the bar top and they put the veins going in the wrong direction. also said they didn't know we bought two slabs. yet we were charged for two. there was also a spot on counter top they said was a defect in material and they would try and fix it. I think for that kind of money this should have never happened. Aaron Moore was not very compassionate on the phone either. very arrogant. would not recommend this company .

Brunswick Exterior Products - buildingsupplies - Updated July 2026

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