This ER is so understaffed that the patient to caregiver ratio is scary. The nurses are friendly &…read moredoing their best, but they don't even have a PCNA on staff to help them. We have been waiting 4.5 hours on CT results & have not had a nurse in our room since shift change 2 hours ago. This is unacceptable Southwest you can do better!

There was a single person in the waiting room when we arrived for a possible broken finger. We were…read moreimmediately taken to a single-patient room, and it has been a blur of professionals coming in and out of the room ever since. My wife was checked in, seen by a doctor, medicated and taken to X-ray within 30 minutes. It sounds like it might not be broken after all, hooray! Everyone is very friendly, personable and professional. The privacy curtain looks like a beautiful sunset, and how nice is that? Her wrist says she's a fall risk, which we determined was fair because falling is how we got here.

Paperwork was filled out and I was back in a room within 5-10 minutes. I was impressed with the…read morespeed, but it wasn't surprising just because there was only one other person before us. I was given some antibiotic solution for my surface wound by Nurse #1 pretty immediately, gave her some information about what happened, and she told me the doctor would be in shortly. Enter Nurse #2 around 40 minutes later. She told me they were preparing the xray. I questioned why I needed an xray and she said to make sure there were nothing in my foot, then proceeded to check on the nail in my foot. There was no nail, I never said there was a nail, I scraped my foot on rusty metal, and that translated to puncture would with nail in foot; not sure how. She then said "Oh, maybe it's to make sure you didn't hurt your bone" to which I thought, "Pretty sure if I fractured my heal, I'd be in agony, yet I don't feel anything". She left. Enter Nurse #3 about 45 minutes later. Nurse #3 tells me to follow her, and asks if I need a wheel chair. I give a confused look and tell her the same thing I told Nurse #2, there is no nail, I just need a shot. She looks frustrated, but goes to get the doctor. Doc's busy, but comes in maybe 5-10 minutes later. We proceed to have a 30 second conversation while she checks the wound. She says "yep, you'll need a shot and a Bandaid, make sure to keep it clean. I'll prescribe some antibiotic just in case" and leaves. Nurse #2 comes back in a while after that, puts the Bandaid on, and almost forgets about the shot. 2 hour trip for something that should have taken 5 minutes, lots of miscommunication from the simple scenario that occurred, lots of waiting when they seemed pretty slow, and 4 people saw me, a bit much I thought. At least they have wifi.

From the owner: Strongsville Medical Center is a joint venture between University Hospitals and Southwest General…read more The Medical Center provides easy access to outstanding medical care for family members of all ages as well as state-of-the-art technology for prompt, efficient, diagnosis and treatment. Services include cardiology, family medicine, geriatric care, internal medicine, interventional radiology, laboratory testing, OB/GYN, pediatric care, physical therapy, podiatry and rheumatology.

Toke my little guy in cause he kept grabbing on his ear nice staff very quick in an out an my…read morelittle man is feeling better

I don't know if this is a real place or not. I went once on Memorial Day in 2018 and got treated…read morequickly, that was great! I tried to go in autumn 2019 during their open hours and they were closed. I tried to go in 2022 for something and they were closed. Most of the time when I drive by, it seems to be empty and closed. Occasionally, it seems to be open and I see people waiting. Well, I need them today and I'm trying to figure out if they exist or not by scheduling an appointment online and it's not working. Does anyone know if it's still around? I'm guessing not, but they're still listed on the corporate website.

First, the doctor straton who was on duty didn't was not open to listen. I was told by a nurse to…read morevisit to get antibiotics for a tick bite. First she didn't believe me and said I just see a bruise. When I had flu like symptoms, water on the elbow and a huge red patch. She basically did not believe that I was bitten by a tick and refused to treat me! I was so frustrated I walked out. So If you want a 80 year old doctor to tell you to go see your doctor. You shouldn't go there! Maybe she isn't a doctor, if she said to go see a doctor.

Don't waste your time they don't listen. The physician assistant is rude and very unprofessional.read more

Terrible. The PA Nour Salameh is rude, with zero compassion for the patient (my 3 year old son)…read more Did not introduce herself before digging her fingers into the open wound while my son screamed. My son asked for a break multiple times and had no mercy. If you have no compassion or care for people, you should not be in healthcare. Will never return there. The nurses were friendly.

awful. treated my whole family like prisoners while not letting us see our very sick 84 year old…read moredad. tried to kick us out because i told the nurse lily that i was talking to my mom, not her. officer told me to shut up because i told him i was leaving after he told me to "move". very mean desk lady, they sat and laughed while we are trying to figure out if our dad is okay. do not come here under any circumstances

Didn't receive expected help, came home untreated, told me to schedule appt with Primary Doctor and…read morejust left, was talking to me like they don't care and didn't explain what's going on

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!

I visited today for the lab. My doctor ordered several blood draws to check on my health. I was…read moregreeted with a smile. And was able to check in on the kiosk. The process was seamless. The staff was friendly and helpful. The nurse who took my blood was very nice to interact with. I was glad to visit this location. And look forward to future visits.

I had the worst experience on the express care clinic. I had a rude nurse practitioner with obvious…read morechip on her shoulder. She drill and badge me like I was a criminal instead of a patient that came in for health concern. I will go elsewhere in the future for help. I ended up hospitalized and I feel that could have been prevented if received appropriate medical care.