This ER is so understaffed that the patient to caregiver ratio is scary. The nurses are friendly &…read moredoing their best, but they don't even have a PCNA on staff to help them. We have been waiting 4.5 hours on CT results & have not had a nurse in our room since shift change 2 hours ago. This is unacceptable Southwest you can do better!

There was a single person in the waiting room when we arrived for a possible broken finger. We were…read moreimmediately taken to a single-patient room, and it has been a blur of professionals coming in and out of the room ever since. My wife was checked in, seen by a doctor, medicated and taken to X-ray within 30 minutes. It sounds like it might not be broken after all, hooray! Everyone is very friendly, personable and professional. The privacy curtain looks like a beautiful sunset, and how nice is that? Her wrist says she's a fall risk, which we determined was fair because falling is how we got here.

Went there for alcohol withdrawal and I had a horrible ear infection at 4am by ambulance. The…read moreoverweight female doctor stabbed my left ear with this sharp object trying to get the wax out and I was profusely bleeding and I told her to stop. She ended up transferring me to Southwest in Middleburg Heights and the female ear specialist was able to safely and gently remove the wax buildup that can happen with the new Covid variant but she MUTILATED my ear drum even worse. Yes, I did test positive for Covid but she was so cold hearted. Who does this to their patients ear

Didn't help me, just left and told to schedule an appt with Primary Doctor, didn't receive expected…read morehelp

awful. treated my whole family like prisoners while not letting us see our very sick 84 year old…read moredad. tried to kick us out because i told the nurse lily that i was talking to my mom, not her. officer told me to shut up because i told him i was leaving after he told me to "move". very mean desk lady, they sat and laughed while we are trying to figure out if our dad is okay. do not come here under any circumstances

Didn't receive expected help, came home untreated, told me to schedule appt with Primary Doctor and…read morejust left, was talking to me like they don't care and didn't explain what's going on

Paperwork was filled out and I was back in a room within 5-10 minutes. I was impressed with the…read morespeed, but it wasn't surprising just because there was only one other person before us. I was given some antibiotic solution for my surface wound by Nurse #1 pretty immediately, gave her some information about what happened, and she told me the doctor would be in shortly. Enter Nurse #2 around 40 minutes later. She told me they were preparing the xray. I questioned why I needed an xray and she said to make sure there were nothing in my foot, then proceeded to check on the nail in my foot. There was no nail, I never said there was a nail, I scraped my foot on rusty metal, and that translated to puncture would with nail in foot; not sure how. She then said "Oh, maybe it's to make sure you didn't hurt your bone" to which I thought, "Pretty sure if I fractured my heal, I'd be in agony, yet I don't feel anything". She left. Enter Nurse #3 about 45 minutes later. Nurse #3 tells me to follow her, and asks if I need a wheel chair. I give a confused look and tell her the same thing I told Nurse #2, there is no nail, I just need a shot. She looks frustrated, but goes to get the doctor. Doc's busy, but comes in maybe 5-10 minutes later. We proceed to have a 30 second conversation while she checks the wound. She says "yep, you'll need a shot and a Bandaid, make sure to keep it clean. I'll prescribe some antibiotic just in case" and leaves. Nurse #2 comes back in a while after that, puts the Bandaid on, and almost forgets about the shot. 2 hour trip for something that should have taken 5 minutes, lots of miscommunication from the simple scenario that occurred, lots of waiting when they seemed pretty slow, and 4 people saw me, a bit much I thought. At least they have wifi.

From the owner: Strongsville Medical Center is a joint venture between University Hospitals and Southwest General…read more The Medical Center provides easy access to outstanding medical care for family members of all ages as well as state-of-the-art technology for prompt, efficient, diagnosis and treatment. Services include cardiology, family medicine, geriatric care, internal medicine, interventional radiology, laboratory testing, OB/GYN, pediatric care, physical therapy, podiatry and rheumatology.

I don't know if this is a real place or not. I went once on Memorial Day in 2018 and got treated…read morequickly, that was great! I tried to go in autumn 2019 during their open hours and they were closed. I tried to go in 2022 for something and they were closed. Most of the time when I drive by, it seems to be empty and closed. Occasionally, it seems to be open and I see people waiting. Well, I need them today and I'm trying to figure out if they exist or not by scheduling an appointment online and it's not working. Does anyone know if it's still around? I'm guessing not, but they're still listed on the corporate website.

First, the doctor straton who was on duty didn't was not open to listen. I was told by a nurse to…read morevisit to get antibiotics for a tick bite. First she didn't believe me and said I just see a bruise. When I had flu like symptoms, water on the elbow and a huge red patch. She basically did not believe that I was bitten by a tick and refused to treat me! I was so frustrated I walked out. So If you want a 80 year old doctor to tell you to go see your doctor. You shouldn't go there! Maybe she isn't a doctor, if she said to go see a doctor.

I visited today for the lab. My doctor ordered several blood draws to check on my health. I was…read moregreeted with a smile. And was able to check in on the kiosk. The process was seamless. The staff was friendly and helpful. The nurse who took my blood was very nice to interact with. I was glad to visit this location. And look forward to future visits.

I had the worst experience on the express care clinic. I had a rude nurse practitioner with obvious…read morechip on her shoulder. She drill and badge me like I was a criminal instead of a patient that came in for health concern. I will go elsewhere in the future for help. I ended up hospitalized and I feel that could have been prevented if received appropriate medical care.

Urgent Care Ctr.? More like we don't care Ctr. Immediately…read moreapparent that some of these ladies were having a bad day or just enjoyed watching other people's day get worse then it already was. I went in concerned I had I collapsed lung, I asked how long do you think It would take , well somebody came in a bit more urgent so be patient . I asked what are you thinking like 2 hours? Oh no. Not that long. It was determined I needed a X-ray for a possible broken rib poking into my lung. 2 hours later still gonna be a bit. I said I need some water or something I'm not feeling well. My nurse says well you can just take your payment back and leave w a big fake smile!I agreed to just getting my money back after sitting there all afternoon , nothing done. The topper was the dripping sarcasm in the nurses final goodbye as I exited the Ctr . Bye bye , have a nice day .I read reviews and it all true more of an incovienance the anything. Waste of time.