I just had my second cleaning appointment at Dr. Miles' office. Both times my experience has been…read morethe same: 1. A clean and comfy reception area where I feel like I am at a well loved home, where care was taken with the decor to give patients a relaxing and welcoming experience, not a feeling of being a product in an assembly line like at other dental practices. 2. A receptionist who smiled and made eye contact, politely asked the necessary information, and remained pleasant for duration-this is important because it is lacking at dental offices where front office employees often act as if patients were a chore. 3. A competent, thorough dental professional named Andrea, who did probably the best dental cleaning I have ever had. 4. Dr. Miles greeted me, checked work done, and even referred me to a dermatologist for treatment of a growth she noticed on my skin. I live at walking distance from two dental practices in the area. I was a patient at both. I prefer to drive 15 minutes to Dr. MIles' office. If anyone is going to invade my body by placing their fingers in my mouth, I need to feel that I can trust that person. I trust Dr. Miles and her team.

DO NOT GO to this dentist whatever you do. I had been a patient of Dr. Miles since 2016, I trusted…read moreher and she has completely destroyed my mouth. Not to mention I am in my 20's and have a lot of life to go in my teeth. In 2024/2025 she had told me I had some very small cavities starting and she recommended fillings to prevent any worsening. Since those fillings I have had nothing but issues. Not only did she crack my teeth she caused extreme sensitivity and I am now up to $8,000 worth of dental work done to fix her mistakes. She knew she messed up and tried to have her daughter fix her mistakes but not even that could do it! She cracked my teeth when doing the fillings and then sent me home. I then noticed and called and told her what she did. She supposedly "fixed" them but can confirm that did not happen based on a second opinion. She did poor fillings and I am still having to have hers removed and fixed. Not to mention she completely messed up the crown of my implant creating a large food gap. Most dentist would redo the crown until it's right but not her I was told "you'll just always have to have floss" EVERY piece of work she has done I am having to have fixed. I am having to have a new crown made and placed on my implant because hers was horrible, I am having to have all her fillings removed and replaced because it's "terrible" work. Having to have my bite fixed because of her TERRIBLE TERRIBLE WORK! I went back several times telling her something was wrong but was always brushed under the rug and told to use sensitive toothpaste. Turns out shes just a horrible doctor and doesn't want to fix her mistakes. She messed my mouth up so bad she couldn't even fix it. Save yourself the trouble and go elsewhere! I've been having to have her mistakes fixed since I left this practice and I'm still dealing with issues she created. Leave while you can because you will end up paying for it in the long run. When she retires you will be having to have your mouth fixed! Horrible dentistry work clearly she had no idea what she was doing

Doctors Casey and Eric Burns are SO FABULOUS that despite having left North Carolina three years…read moreago, we still travel from the Washington DC area to Wilmington every six months for our cleanings and check-ups. The staff are all exceptionally friendly and competent. Hygienist Katie is wonderful and very thorough.

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

I wrote a review a long time ago. Since then, I began having extreme tooth sensitivity like never…read morebefore. I hate to admit it because I have always been a "clean cut" kind of gal, but I fell into a deep depression three years ago. I started taking all sorts of antidepressants, anti-anxiety meds, weight loss drugs - all on top of years of heavy coffee and sugary drinks. It wasn't until I fell into the deep hole of disposable vapes that doing things like eating popcorn suddenly became excruciatingly painful. Sometimes I would eat an almond and it would feel like there was lightning going all of the way down to the roots of my molars. I am pretty tough, but even after being numbed over multiple times, I could still feel it when dental work was being done. Throughout all of this, Dr. Bland remained patient and continued to check in with me. He could tell if I made a small movement that indicated my discomfort and would see if I needed a break or more numbing relief. Thankfully, I am no longer having any of the sensitivity since I stopped consuming large sums of coffee, sugar, and most especially since I stopped vaping. I love everyone who works with him. The fact that he has people who have been by his side for close to a decade or more really says something about who he is as a person. I have been moving around my whole life and have been to many others. He is genuinely the best I have visited. The office is immaculate, beautifully designed and simply top notch. Plus there is a spa on the second floor that gives great massages. I never thought I would think of a place like this as a little oasis, but I certainly do now.

After several thousand dollars, I have dentures that are uncomfortable , don't fit, and unable to…read moreeat with! Would not go through this again, could have just had my teeth pulled and would have been where I am today! Last fitting, was told they could do nothing else for me! I do not recommend!

This was my first visit to Southeast Smiles. I have gone to several dentist in Wilmington, but was…read morereferred to this office by a very dear friend after she also started getting care at this office and was very pleased. From reception, to the technician I interacted with, everyone was incredibly friendly and welcoming. I also appreciated that I was seen close to the scheduled time and never felt rushed. Once the technician brought me back, I went through a quick X-ray and was led into the exam room. The room was clean, organized and comfortable. Again, within minutes, the dental hygienist arrived and started her routine. I'm very particular about following up with dental care and exams. I floss and brush frequently, and take pride in my teeth. Nevertheless, this dental hygienist took her time, and was extremely detailed in checking the health of my teeth, and even better, she was meticulous with a very detailed cleaning! I can say that in all my years, she is most definitely the best Dental Hygienist I've ever had! Great job! Next, I was welcomed to the practice by a super down to earth and friendly dentist: Dr. Panchal. We went over any concerns and and oral history, and, of course, he studied all of the X-rays taken. He proceed with the oral exam. Dr. Panchal patiently explained his findings and discussed his recommendation, treatment plan, and timeline. I'm pleased to say that my first visit was above average! From professionalism, welcoming and very clean environment, detailed staff, everything was perfect! Dr. Panchal has a great personality and I can see how he sets a wonderful standard which staff fallows. His wit, and lack of pretense were great, and even better: his knowledge, his ability to put the patient at ease, and his communication skills were wonderful! So, if like many, you're nervous about going to the dentist, I strongly recommend that you give office a chance. They are fantastic and I think you'll be pleasantly surprised!!! Nice job, everybody! Wilma Alicea Visited 10/1/2025

They are the best, too bad my insurance dropped them. I'm having a hard time finding a dentist that…read morematches their cleanliness, professionalism, and kindness!!!

Super friendly staff, love the reminder text messages, very accommodating…read more Doctor is warm and understanding explaining a path to oral health. Very gentle and very effective state of the art dentistry Love this team

Unbelievable in terms of continuity of care needs. Not compassionate nor transparent in care…read moreplanning. Office is stale and cold enough to not trust the staff in taking care of my dental needs. Oh my goodness- hard enough to have to deal with stress with being at a dental office and left feeling uncomfortable and had poor quality care.

I have seen Dr R. Butler approximately 4 times since Florence, & he is amazing. His staff is also…read morevery compassionate and comforting. I T-totally recommend his office and services.

He really is as good as it gets! The best dentist I've ever been to, and I have been to over 20…read moredentist, not including the dentist I've taken my children to. He is amazing. There aren't any dentist left with the bedside demeanor like his. All of his staff were so kind and knowledgeable too. There was no judgment or condescending tones to deal with, even when he told me "no" to something, he was nice and he was professional without being detached. I didn't have to wait long for my consultation (about 2 weeks) and the office was clean and stylish. The whole staff pride themselves of giving patients the care they would want. I didn't think he could be so personable and have beautiful work too. I was wrong. The root canal and building up of my tooth with filling was absolutely beautiful. When he gave me a numbing shot, I didn't even feel it. He talked to me throughout the procedure and he made sure I was ok, and not in any pain. I cant wait to see my smile when he is done. I have only had two appointments, but I did have a root canal, and I don't usually, if ever, do reviews, but I want anyone who NEEDS a GOOD dentist, for you or your child, anyone tired of being talked down to or hurt at the dentist, anyone who deals with major anxiety when going to the dentist, I want them to know that there IS a dentist in Wilmington, NC that can help you and the experience will NOT be awful, it will actually be a good one. He helps people. His staff help him help people. He and his staff made me feel comfortable and I finally feel like there is a chance to have the work done that I need and make my smile beautiful again and be treated kindly while that happens. I would still be searching for a quality dentist if I hadn't found him and took a chance and I AM sooooo glad I did. He is, by far, the best dentist in this whole area.

I've been going to Drs Treman and Treman for over 25 years. They have been amazing. Sadly they have…read moresimultaneously retired and the practice is now covered by a new dentist. I don't know him and did not receive a proper introduction. Only a cancellation of my December appointment and an invitation to reschedule. Would love to hear from anyone who has been to this practice post Tremans.

They lie about taking your insurance. They lie about the work you need done, to get maximum $$…read more Shady business that will run your credit card mid-appointment after saying they take your insurance. Everyone that works there has a terrible attitude. Never go here!! !!!!!

Very impressed with this Dental Office...Dr. Friberg is the best Dentist in the Wilmington…read morearea...After moving here from NH, I was looking fora Dentist with expertise and new technology with which he had and so is the staff...Very professional and down to earth explaining the process he will use...I am referring friends and family to Thrive Family Dental Care ...The Best of the Best!

If I could give it a zero I would. Went for a consultation (which they billed wrong and refuse to…read morecorrect) to have a screw removed from my jaw. First they didn't have the equipment had to reschedule then the doctor broke the screw off and then had to grind the screw down below gum line. Billing refused to correct billing code for insurance coverage upon being enlightened they used incorrect code BY THE INSURANCE company.