I loved my visit to this eye care facility. Everyone working here is very pleasant and helpful…read morewhich is a huge plus in my books. Nothing worse than going somewhere and the people working at the desk are crabby. They have a nice selection if designer frames to choose from. I recommend this business for your eye care needs

I drive from the Cincinnati area to Dr. HAWK each year. Such outstanding professional service by my…read moredoctor and a well trained staff that takes great pride in giving top shelf service. Thank you all again. Don Tolliver

Amazing! Staff and Docs! I recommend Jacobs and Crabtree for glasses, contacts, eye exams,…read moreneurolenses, anything eye health related.

From the owner: General Eye Care, Macular Degeneration, Diabetic Retinopathy, Eye Infections, Foreign Bofdies…read moreRemoved, Contacts, glasses, frames and sunglasses. Jacobs & Crabtree, The Doctors of Optometry have 4 convenient locations to serve you. Trevor R Crabtree and Paul C Jacobs welcome you as a new patient in any of our locations in Marion, Herrin, Carbondale and Anna for a General Eye Care Exam, examination. We also provide eyecare for Macular Degeneration Exams, Diabetic Retinopathy Exams, Eye Infections Treated, Foreign Bodies Removed, Cataracts, Glaucoma, Full Contact Lenses Service and Glasses with a variety of frames to choose from.

I took my 90 years old mother to Visionworks in Paducah to get new glasses. We originally went…read morethere because they told us that they would accept my mother's insurance. Turns out the insurance only covered the exam and we ended up paying over $150 for the frame. In addition, my mother was upsold the anti-glare feature which turned out to be some sort of coating that actually caused everything to appear blurred. It wasn't worth it. It took several weeks to take delivery and several trips to Paducah - about a 50 mile trip one way. The frame broke within a month and, when we talked to Visionworks about replacing or repairing the glasses, they told us that that frame was no longer available and that we would have to choose a new frame. This meant another wait of several weeks plus more trips to Paducah. No warranty - no nothing. Finally, we went to the optometrist in Cadiz, Ky and they found a frame that fit my mother's lenses within a few minutes. So, my question is: "Why couldn't Visionworks do that?" The only answer I can think of is that Visionworks didn't want to fool with it and my elderly mother is just too much of a bother to them.

After waiting for over a month for my husband's safety glasses they tell us they can't make themread more

This place is amazing ! I had limited income expecting glasses that were heavy and thick ,the…read moreglasses I received were NICE! Customer service is excellent would recomend to all The place I went to before told the what kind of ins I had they sat a box of beat up frames in front of me told me to choose one never go back being professional at what you do goes along way !

They were attentive and very friendly! My appointment moved quickly, but not at a rushed pace. They…read moredid NOT try to upsell me anything, even though a few people told me they would be "hardcore sales-y." I felt like I was being examined by very professional and caring people.

I was a patient of Dr. Wright in the late 1970's and have remained a patient of Leet Eyecare ever…read moresense. That represents at least 40 years and I have never had a bad experience with them. Dr. Evans has been my provider now for several years. She has kept my glaucoma under control and has monitored my eyes for cataracts and macular degeneration which seems to run in my family. I still have vision which is corrected to 2020. I have never had to question her expertise and kind treatment.

Highly recommend this facility. Will for sure be back when new glasses are needed. They were quick,…read moreprofessional and reasonably priced.

Dr. Gamblin is the most thorough eye doctor around. He really takes the time to get your…read moreprescription right where it needs to be and is very patient. Dr. Seilheimer is also a very amazing new Optometrist there. She is very excellent with pediatrics.

I've tried many eye docs over the years but the Power team is by far the best. John and the entire…read morestaff are incredibly friendly and professional.

Come here you better pack a lunch. Appt. times mean nothing to the dr. Here, 3 hour minimum time…read morehere. If you can avoid dealing with this joke of a dr. Do it.

From the owner: Dr. Tatyana Metelitsina sees patients at our Carbondale office on Wednesdays by appointment. Dr…read more Metelitsina is a vitreoretinal specialist treating conditions of the retina including macular degeneration, diabetic retinopathy, and retinal surgery. Dr. Shawn Parker sees patients at our Carbondale office typically one Tuesday morning a month by appointment. Dr. Parker is a corneal specialist treating conditions such as glaucoma, cataract, fuchs, and corneal disease. Dr. Parker also performs LASIK surgery in Cape Girardeau and can see patients for free screenings and post-operative visits at this location.

Had a appointment May 26th at 3:10 which I was on time and checked in. Had cataract surgery in…read moreJanuary and my eyes aren't adjusting together somehow. A young lady took me back promptly and did preliminary work and dilated my pupils by 3:30. Somehow the doctor must have gotten far off schedule because at 4:45 I went to front desk and explained I must leave for other business and would like a phone call the next day to reschedule. Never got a call, so I called today May 31st to reschedule. June 20th earliest date available to see my doctor, and other doctors would be longer wait. Guess doctor is on a 3 week vacation. Nope I didn't make the appointment, guess it's time to find a doctor or his associates who care. 65 years old and tired of poor customer service which I'm seeing more and more of. Thought a persons eyes were important to life. Guess I thought wrong. Very sad and disappointed

I had an issue with one of my eyes and Dr. Kim treated me several weeks ago. He was thorough and…read morecommunicated very good with me. He asked to see me again in about a month so an appointment was made upon my departure. During my time at the facility I felt as if I was a number and not a person and was being herded through along with many others. I was a captured client. (I also now accept this to be a normal part of my medical treatment.) Upon leaving I explained to the appointment person that I could not make an appointment during September through the first of October. A timely date to return to see Dr. Kim could not be accomplished without modifying my schedule by a week which I did. An appointment was scheduled for Sept. 4, 2019. Today I received, on my answering machine, a message which a female voice said this is Taylor from Dr. Kims office "We are going to have to move your appointment to Sept. 18 @ 10:10."...... That was the extent of the message. She did ask me if this was OK nor was a call back number offered and I felt they had no concern for my schedule. I attempted to call the office back and did in fact communicate to the appointment clerk that I had received a message on my answering machine to the effect that my scheduled appointment had been changed without my input. Without offering or requesting what could she do to help she read off another appointment date which was not satisfactory to me. I questioned further their need to change my original date and the explanation was Dr Kim needed to clear up some appointment time on that date. At this point I am frustrated as she doesn't seem to care about my needs and only Dr. Kims. As I was attempting to ask for other options she stated "I'm going to put you on hold." That was it! Conversation was over! It was a slick way of hanging up on me. Ive been around a while. At one time I (and others) considered my personal time very valuable. I still feel it is. I have noticed that working people, especially people behind the counter, don't give a hoot about me nor my time. They are after the numbers. I'm just a number and I pay good. I wish these people could take a course in what it is to respect others. I suppose I will never return to see Dr. Kim now.

Dr. Crabtree is AMAZING and I wouldn't go anywhere else! However, some of her staff (just one…read morereally) make me feel like I am a bother and they are put out. They are cold and act as though they have better things to do. With saying that, I won't change doctors because that is how good the care she gives. I will just have to deal with it until someone leaves.

I have been going to them for many years and have always been very happy. Dr. Jacobs is very…read morethorough and willing to spend time with each patient, willing to discuss and explain any concerns. In the past, I have tried buying my glasses at other places, but was not totally happy. Most recently, I bought regular glasses and sunglasses from Jacobs and Crabtree and was very happy. Tracy, who is the person who helped me try on and select different frames, is extremely knowledgeable and helpful. She even printed out photos of some possible frames from the Internet for me to consider. Her suggestions regarding lenses and coatings were right on. I couldn't be happier.