We have been with Tony Guy State Farm for many years. Great customer service! All of the staff is…read moreprofessional, reliable and friendly. It's so important that we can pick up a phone & call Tony's office and get a professional answer from someone who knows us, rather than calling a 1800 # and talking to a different person every time. We are extremely comfortable with the ability of the office personnel to address our needs and concerns in a timely and courteous manner. All of these factors give us peace of mind for our insurance needs in our topsy-turvy world. Thanks Tony & Staff!

Barely could speak with my agent! Most times I've called, I had to speak with the assistant or…read moreanother agent, as I kept being told she had a family emergency, which I sympathize with but it was almost every time I called.

Carrie and her staff are always very helpful and knowledgeable. I know I can count on a response…read morefrom them almost immediately. They are great at giving options but not being too pushy! Rates are also just as good if not better than others.

Note: The correct address is 619 E 23rd St, Independence…read more Do you have someone in your life that gives you the best referrals? Well, my in-laws always know the best people including accountants, attorneys, tax preparers, physicians, etc... Three years ago they referred us to Rusty's Tax Service after we had a terrible experience with a different service. Mary Thompson prepares our taxes each year and although she sees us once a year, she remembers our names, faces, and details from previous conversations! It's kind of amazing!! She prepares our taxes efficiently and each year we are in and out within 20 minutes. The service is exceptional. From a competency prospective, I could not be more pleased. During our first interaction, she helped us revise our taxes and reduced our amount owed by more than $1,000. Our questions are always answered and advice is always available. Back to the service, the staff are pleasant and approachable. The family business feel is warm and everyone seems genuinely happy to be there even late into the tax season. We won't go anywhere else. Rusty's Rocks!

After 18 years of being a loyal client we get a dear John letter. They didn't want to keep clients…read moreafter our tax person passed. She was amazing, and knew how to treat people. Sad it went to crap after she passed. Don't bother according to my dear John letter they were not taking new clients...

I called their office number. A real person answered, which was nice. Answered with just a Hello…read moreand then another Hello. When asked if this is Northland Insurance, the reply was dha ? Too suspicious so I hung up.

I have had the pleasure of being a customer of NIG for almost a decade. f you are in the market for…read morea new insurance agent for either personal, commercial or life insurance, I highly recommend Rebecca and the entire Northland Independent Group. They go above the call of their jobs and continually ensure I'm getting the best rates.

Frank and Lisa are awesome. Always available and they work hard to keep rates reasonable.read more

I have had a lot of negative experiences with insurance companies before but I have been with…read moreJeff's team for 4 years now. They are always very friendly and helpful. Thankfully, I have not ever had to file a claim before but they have talked to me about what my best options would be. For example, I just talked to them about my husbands cracked windshield and Alyssia told me different options I had and even offered to start the claim process. I feel like they know me every time I have to call and I love the personal experience. Would definitely recommend (and have) to anyone looking to switch insurance companies. Btw, I've saved a ton of money with them too for better coverage.

Got transferred here over a decade ago when my agent died. Unhelpful for the most part. They're…read moresupposed to be open now but instead I got routed to the State Farm AI bot system, which is infuriating. Never met or even talked to or emailed the agent. Wonder if he even exists. Poor service. Choose another agent.

rip off! 100% interest! borrowed $1000 and will take 4 years to pay off at $100 month. over $3000…read morein interest! 4 times what i borrowed.

Such Amazing employees, at anytime if there is a problem they do there very best to fix it. If at…read moreanytime they don't know how to fix it or answer your questions they will do there absolute best to find an answer for you. These employees are the BEST, differently would recommend you to anyone. Thank you so much for helping us.

Deana and the staff are amazing. Dealing with a claim can be extremely stressful and confusing…read more They will go to great lengths to help customers get the info and results needed for a quick and efficient resolution!