If there is one thing in this world that I know after 52 years in the automotive industry, it's…read morecars. And people who service them. Let me tell you something that is an absolute fact. There is no one in the automotive service industry more professional, more kind, more skilled... just more of everything you could want or need than the folks at "LJI Collision Center". I would never consider, even for a moment, taking any of my vehicles anywhere else... Period! They are hands down, the very best. In every way.

What an absolutely wonderful experience for my daughter! She had her car sideswiped and as one…read moreunderstands.... It was a panicking experience. LJI literally gave her the white glove treatment. Dropped her back off at her house instead of waiting for her car cleaned her car out from the inside spotless when they were just fixing her review mirror. I could not say enough great things about this place. If you need an auto-body repair, this is your place! As a mother that lives hours away from my Daughter... I can't thank them enough for taking care of my daughter!

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

I called to have a sensor replaced on my car I was told "I DON'T REPLACE CUSTOMERS PARTS " then…read morehung up on! terribly rude and a SCAM they try and find anything wrong with ur car while refusing the service u want pay go for smh

Excellent and quick service! Though communication could have been more proactive, they were prompt,…read morefair and gave me a good idea of future repairs with a timeline.

Not bad, but expected better. Came in for a braking issue, left with new brakes which cost…read moresignificantly more than any other brake job I've paid for. Unfortunately, I'm still experiencing the same issue I came in with. Have decided for myself they're not worth the cost. Just average service all around - poor pictures of the problem, diagnostic fee was not removed on final bill plus extra shop charges, poor communication about how long the job would take (just tell me straight). They do work hard though, got the job done inside of two days. I guess when you're as busy as they are, you don't have to satisfy everybody. If you going for a E-Check, just DIY at one of the self-service kiosks, super easy.

Great people! Great work, worth the cost. They seem very genuine and care about getting you the…read morebest cost for the best work.

Rude owner. I stepped inside to ask a question and as I am stepping in he starts walking into me so…read moreI have to step back out of the shop. I am originally from Red Bank NJ and Lakewood so I am use to them but for ppl who aren't they can be very abrasive and annoying. I wonder what was going through his head like if another person is inside this office then they may use .000010 cents worth of the AC. I mean that is what I was thinking he must of been thinking otherwise he is just an arrogant and rude person. They didn't provide the service I was hoping for so can't say if they are good or not but by the owners vibe I wouldn't recommend.

the owner dented my car 2 mo car and then denied it was him. horrible experience. don't take the…read morerisk going here

These guys are absolutely amazing and honest. There was a clunking sound coming from my car, and I…read morewasn't sure if it was my tie rod, sway bar, or axle. The owner did a proper diagnostic, found exactly what was wrong, and didn't charge me, even though many shops would have. I'm genuinely grateful for these men.

Fast service (35 minutes) to rescue me when car ran out of gas on a busy street. Thank you so much!read more

I recently visited the Firestone Complete Auto Care location and had the pleasure of working with…read moreAkeem Huggins, the Service Manager. From the moment I expressed my concerns, he was attentive and genuinely willing to help. He took the time to listen carefully, ensuring that all of my questions and issues were fully understood and addressed. Akeem handled everything with a high level of professionalism while also showing kindness and empathy, which made the entire experience much more comfortable and reassuring. It's clear that he values customer satisfaction and goes above and beyond to make sure customers feel heard and supported. Overall, he is an excellent Service Manager who truly puts customers first, and his approach to service reflects positively on the entire location.

Bad business,unprofessional, never fixed my vehicle, unfortunately I had to get it…read more towed to another shop because of the lies

Great service. Had lights installed and they did a good job. They did the work on the same day.read more

I went in a few times for oil changes or to patch a tire without any problems. Recently I went in…read moreto get new front tires, ball joints and a tire rotation. It took over 24 hours to get done,,3!8,) isn't an issue. I walked to the shop early in the morning without getting a call that it was ready. When I got there I didn't see my car in the parking lot or in the shop, so of course I'm gonna ask about it. When I asked where my car was the owner was extremely rude. Said he was another shop where the do tire rotations. How the hell am I supposed to know that. Then he said " I said I would call you when it's ready"! I don't mind waiting, and as soon as the car is done I'm heading off to work. the dude is just an asshole for no reason. Don't go here! They also put too much air in my front tires so I had to go to the gas station to deflate them. I highly recommend not giving them your business.