These guys are absolutely amazing and honest. There was a clunking sound coming from my car, and I wasn't sure if it was my tie rod, sway bar, or axle. The owner did a proper diagnostic, found exactly what was wrong, and didn't charge me, even though many shops would have. I'm genuinely grateful for these men. read more

Fast service (35 minutes) to rescue me when car ran out of gas on a busy street. Thank you so much!

I've never been to Gene's and wasn't sure what services they offer. I asked the guy that answered if they did tires and brakes because I just talked to a shop that said they don't sell tires. The guy gave me an extended, sarcastic "yeah" like I was an idiot for even asking the question. So I hung up and called Bryan's Marathon on Lee Rd. And the guy couldn't have been nicer. The guy at Gene's represents the reason people don't like taking their vehicles to shops. So many mechanics are cocky because they can turn a wrench. But this guy probably cost them a couple grand worth of work after saying two words, "Gene's" and "yeah". Good work Guy. read more

Mark is the best. Fast, honest and knowledgeable. He diagnosed and fixed my 2012 Volvo quickly and for a fair price.

Wow. Went here to get my brakes changed and to check for a leak. So knowledgeable and friendly. You can tell Gene just loves working with cars. Other brand name mechanics (down the road cough cough) overcharge and seem to mess up more often. Cannot recommend this small mechanic enough!! read more

I like Gene, he's a straight forward guy, and he's also very good at fixing cars. My Camry went in sounding like a lawnmower and came out sounding like a purring tiger. read more

Quick and they know what they are doing!!! He was able to get my car fixed within one day and saved me from having a potential accident cause my tie rod and wheel bearing were ready to go at any minute! Plus his prices are way better than Firestone or other places like that. read more

Mark knows more about car repairs than any 5 mechanics put together. He is honest, fair and unassuming.

I'm a student at the university and typical of my luck my car had a severe issue while I'm almost 4 hours away from my family, home, usual mechanic, and tools. I called and he told me he'd take it and get to it in about a week. If you need a quick fix on something small I wouldn't go here, but then again if you want your car back in 3 days for a severe issue you're being unreasonable. This business has cars overflowing the lot and on the street for a reason. It's because he does good work for good value. Anything you can't do yourself I would highly recommend taking here. Good old fashioned business from a good man doing honest work. That's a rare find these days. I will be returning should my car need anything else. 10/10 all day would recommend. read more

I went to Mark to fixed my car that had so many problems and he was absolutely GREAT, he took care of everything and gave me different solutions to solve my problem and he has good prices for his services so I highly recommend his work! read more

This place is great! Mark is really helpful and always fixed my car problems. I've been going to Gene's Marathon for 4 years, he is very knowledgeable and actually advises me on what needs to be replace and what doesn't. read more

Great service, welcoming staff. My tire pressure lights went up, and without a tire pressure gauge reader, I came to Gene's. The staff took their time to assess my tires and ensure that the specific amount of pressure was replenished. I definitely recommended for anyone looking for a trustworthy and reliable car maintenance shop! read more

Gene's is my go to place for scheduled, or unexpected, maintenance. They always have time somehow. I'm not sure if Mark is the owner, but he needs to be the President of the country. He, and the rest of the mechanics, are always straight forward with what needs to be repaired and I have not found anywhere with better prices for parts and labor. The place certainly needs a good cleaning, but it is organized chaos. Love this place! read more

TL;DR: Excellent, honest and well-trained mechanics do exist. Gene's Marathon is proof. Longer: A friend of mine recommended I go to Gene's Marathon after I had a vexing problem with my Toyota. Mark not only fixed my car (oil leak) but took the time to show me where the problem was and patiently walked me through how he found and fixed the problem. His cost for fixing it right the first time? About half what I charged before. Here's the story: Until about 12 years ago, I was spoiled. I accidentally found a great shop that worked on my first 3 cars. Unfortunately, that shop closed about the time I got my Toyota. Living in Cleveland Heights, someone suggested I go to a well-known shop that specialized in Hondas and Toyotas. They were a bit pricey but had an excellent reputation. There was one problem: I had a problem that they couldn't or wouldn't fix. After an expensive fix and two follow-ups, I still had the problem. I had no idea what to do. This is where my friend comes in and suggests Gene's. For about 10 years, I've gone to Gene's exclusively. Mark and Gary continue to go the extra mile for me. I might believe it's because I've been a loyal customer, but they did this for me from the beginning. They are committed to their work and to their customers' satisfaction. It can be daunting finding a good shop, especially when we hear the horror stories of car repairs gone bad. Gene's Marathon is one of the good ones. read more

Mark is the best, he always does a great job with my 4 vehicles and gives a fair price. I never have to wait and he is happy to answer any questions about my vehicles. Thank you Mark for being the best mechanic! read more

We have been taking our old Honda to Gene's Marathon for 4 years. He is really the best and I feel so lucky to have found Mark as our mechanic. He's thorough and timely. His prices are always fair. Every time we needed something changed, he would give the option of purchasing a new part or using a recycled part. I've always gone with the cheaper version and we never had any recurrent problems. There was also a small accident that required extensive repairs. Mark wrote down all of the repairs needed and even numbered them in the order of importance so we can decide our priorities. Our car has 200,000+ miles and still running smoothly. Thank you to everyone at Gene's Marathon! read more

1 star and they don't even deserve that I went to get my car fixed and they told we completely rude I tried parking and they told me to pull around thought I wanted a pack of smokes and were very obnoxiou, I wouldn't recommend this place to anyone. I drove somewhere else just because they did not deserve my service read more

Great service, super knowledgeable and friendly! Donald diagnosed our car so quick when the guys at the dealership had had no idea what was going on. read more

This is an unassuming place located in Euclid Heights Blvd. I found them to extremely friendly, helpful, and they were kind enough to get a job done quickly (within a day!) because I was planning on taking a long road trip in that time. They even took the time to note and fix a couple of other problems without gouging us on the prices. Overall, i believed them to be honest and stand-up guys! read more

My daughter tipped me off to this place. I'd been passing it for years. I went in with my 1963 Mercury which had a stalling problem. We popped the hood and one of the guys fixed the vacuum hose in 10 min. No problem. You get honest, hard work from these guys who are fair and have great prices. HIGHLY RECOMMENDED! read more

These guys are simply good.Place to go if you are on a budget.

I've been taking my car here for several years now and have never been anything less than satisfied. My landlady recommended them, and Mark has even come to the house when her car hasn't started. The guys don't treat me differently because I'm a woman, and the prices are always fair. I have never felt like I've been ripped off and definitely feel they are extremely trustworthy. I stopped here recently with a bolt in my tire. Gene took it out free of charge within a minute of my pulling in and gave my tire the all-clear. I highly recommend them. read more