Love this place. Personally, as a nascar fan there's not many places where you can get collectibles…read morelike diecast without buying online. But this place has it all. If you do like sports of any sort, not only nascar, this place will have something you like, guaranteed. If you're in the area, check them out. You won't be disappointed.

Friendly and knowledgeable staff. Lots of fun stuff for sports fans on every budget. They go out…read moreof the way to find particular items of interest if you name your favorite team or player. Super family friendly and lots to shop through.

Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

* Please note i have previously posted about this issue at the Christiansburg store. As it also…read moreinvolved the Roanoke store I am posting about it here as well. Went to the Christiansburg location to buy an in-stock bike. I was told they could not sell it to me in the box. I explained I was from out of town. Didn't matter. I explained that my wife bought a bike in the box in the Roanoke store the previous week. Didn't matter. It's listed in stock and available for pick up. Didn't matter. It's right there. Didn't matter. Is this the policy because Roanoke did it. Not a policy... it's our "preference". Great, please sell me the bike. Didn't matter. Manager intimated that I wasn't being "professional" (not cursing or yelling on my part... just flabbergasted that it's this hard to hand Dicks money), and threw his staff under the bus -"I thought my employee could handle this" (I wasn't looking to be "handled" just wanted to buy a bike). He also said " I was going to offer you a discount". I explained I do not want a discount... I just want the bike so I can go riding with my wife this weekend. Didn't matter. I asked if it could be transferred to Roanoke in the box. He said that if Roanoke "wanted to get in trouble they could" and announced he had to go pick up his brother. Told him to drive safely. OK, is there another manager? 2nd manager refused to sell me the bike. Can you transfer to Roanoke? 2nd Manager (Ryan... although I don't believe this is how he spells it) said he would if it was OK with the Roanoke manager and even offered to drive it down in his personal vehicle after his shift (well done Ryan). Didn't matter because the manager in Roanoke would only do this if I picked it up at closing time. Can't I pick it up tomorrow? Only if it's "9AM sharp". But I'm out of town. Didn't matter. Roanoke manager "didn't want it on their floor". So I have to pick it up by appointment at your convenience rather than tomorrow afternoon? Didn't matter. What gives? Obviously not a liability thing- they were happy to sell me the bike in the box as long as I was willing to wait a day, go to a different city, and show up precisely when they preferred (when I was out of town). As they had told me the regional manager was coming into town and the communication seemed to oddly revolve around winning rather than selling me the bike I told the 2nd manager to give my number to the regional manager and that we could either work the issue out (wherein I simply hand someone a credit card and receive a bike) or I would just return the items purchased last week (incl. helmet, gloves, chain, vehicle rack, etc ). If I could have returned the first bike I would have (although it wasn't ridden it had been purchased over 24 hours ago). Interestingly, I was told that 24 hours was the policy but the store manager could override the policy. So the manager can override policy? Uh... OK. Having spent an hour and a half of my life attempting to buy an in-stock item, my desire to attempt to assist a third manager in a second store to understand this incredibly flawed internal logic had vanished. No call from the district manager yet so in the end I returned the above items to the Roanoke store as bike accessories do me no good without a bike. Despite my best efforts, and an hour and a half of my life, I could not hand anyone at Dicks my money today. Weird.

Quality merchandise for all your outdoor and active needs. They have the brands like Patagonia,…read moreKuhl and Duck Head among others that I really appreciate for their durability. Good service by staff who assisted me. I was in the market for a vest and found a few options. The prices are steep for quality, but I tend to be ok with that. They are a large store that also has all your outdoor footwear and sock needs too! Nothing but praise for this chain store. Next time in town will return.

Did not have good service. One of the few times I would recommend a chain over a small business.read more

Warren and Stephanie were awesom to deal with. Unfortunately, we were not able to purchase at this…read moretime but they went above and beyond to find what we were looking for. We will be back. Chris & Tarry

We had originally went to a competitor in a search for a good travel trailer and when they kept us…read morewaiting, failed to pull the deposit we were to put up, and dragged their feet getting us up and out the door with a camper, we decided to give Camping World a chance. We were not disappointed... Sam is THE go-to salesman. If you go - he is the one to see. We told him what we were looking for and he pulled up his inventory and found six potential campers for us to see. He knew his products and he delivered on what he was selling. For someone who just started out about 18 months ago in the sales department, he had come a long way - having sold over 100 units in 2025. Most of all, he followed through and was patient as we deliberated as to which one we wanted to buy. Jacob, the sales manager, was very professional and was on the same page with Sam and took great care of us. No promises were made that were not followed through. I cannot tell you how well this process went. We got everything we wanted and purchased a newer camper than we figured we would get. The whole experience was way over and above what we expected. I will buy from them again.

Everything about this place is great! Very affordable as well as for me getting into a hobby…read morestopping by RMA made it to where I could get quality gear without the brand new price tag.

I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Really happy with my purchase. The staff was easy to talk to, knowledgeable, and never made me feel…read morepressured. Great selection of kayaks too.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

I initially came to the Valley View Mall to hang out and walk to a Vietnamese restaurant that was…read morenearby. Ultimately, I didn't walk there and ended up staying put. The Valley View Mall is a nice little commercial area that can entertain many individuals and families in the Roanoke area. I arrived here on a Friday morning in March 2026. The mall itself was one large building with 2 stories of stores, restaurants, and a small food court, which wasn't open when I was there. I arrived around 10am but it was semi deserted and nothing was really open at the time. Hardly anyone walking the mall on a Friday morning until it was closer to 11am. I walked around the mall to check things out and finally found restroom facilities that were open. 90% of the mall was non restaurant merchants, which is typical of these types of shopping centers. It is one of 5 major malls in Roanoke. I was happy to see two of them during my stay, including this one. The Valley View mall was large enough to walk around for about 15 minutes to get from one end to another. The mall itself was nice and the ambiance was pretty good. I don't know if there was any WiFi connectivity or that the air conditioning was on at the time. I did see the mall janitorial staff making their rounds that morning. Probably the only activity that morning besides me walking inside the mall that March 2026 morning. Outside the Valley View Mall had a handful of various restaurants including Panda Express. I ended up eating brunch over there during my time there. It was quite quick and convenient instead of walking to the aforementioned Vietnamese restaurant a mile away. Also in walking distance is the Regal Valley View Grande theaters, where it was a nice place to kill time and watch the latest movie title. The Valley View Mall is a nice place to spend time when you are on vacation, even if it was for a couple of hours passing through. The overall experience here at The Valley View Mall was quintessentially a quiet place to where you can shop and dine in Roanoke. This mall is one of a handful of shopping venues in the city. The mall itself has a wide but limited variety of retailers that offer a lot of options for your daily needs. It's too bad that the theater is not inside the mall where you could walk but needed to drive there, but other than that, there are convenient options for restaurants and food options within walking distance. There are not many seating areas here, so best bet would be to come prepared. Sitting in your car or maybe lean against the wall while you wait for your meal being prepared are a couple of ways to avoid sitting on the concrete floor if you can help it. The mall itself is very clean and maintained daily by the mall maintenance staff. Still, it was a cozy place to hang out in when you are not wanting to really go anywhere and you don't have a rental car. It's a place where you can enjoy yourself and not be too bored, unless you're not the shopping type. There's something to do here for anyone and everyone, residents and tourists alike. Recommended if you are looking for something to do while passing through Roanoke or have nothing to do on your day off of work. It really is a nice place to chill. Too bad about the theater being a far walk. At least it's walkable and have parking lots available. The Valley View Mall is located near the Roanoke - Blacksburg regional airport. It's actually 1.3 miles if you wanted to walk from the terminal out towards the mall. It's physically located at 4802 Valley View Boulevard NE. As far as parking goes, you have a lot of parking spaces here for y'all to park and enjoy the mall. As for me though, I took the local bus from Grandin Village to the mall, which took 2 buses with a stop at the 3rd street bus terminal. I got lucky enough to where when the 1st bus arrived and I got off, my connector bus pulled in 2 minutes later, so I didn't have to wait too long. Many bus routes seem to network to and from this 3rd Street Bus station terminal, so if you were to fly into Roanoke airport and want to come to the Valley View Mall, your 3 choices would be to walk 1.2 miles, uber, or take the bus all the way down to 3rd street and bus it north to the Valley View Mall. There's no bus that will connect you from the airport to the mall directly. For the most part though, the Mall is a good place with plenty things to do, but not before 10am in the morning. Roanoke tends to be a sleepy town before noon. Best thing to do is plan accordingly and come here when you can. It's a nice place to chill and grab your lunch and dinner here as well as do some shopping. 4.0 stars for the overall experience. Support local! B

I wasn't in any rush to get home and thought why not get some retail therapy in before I did so. I…read morehadn't been to a mall for a while and it's always fun to explore one that isn't familiar to you. Pulling in I was excited to see there was an Old Navy, so I knew there would be at least one place to stop. As I was parking, and I may be making this up in my head, but I saw a guy walking out with and Express bag...it had been a minute since I was in one of those (spoiler alert, Express was going out of business). Made my way inside and was impressed by the size of the space. Even though malls are trending downwards, this one was holding onto tenants better than some malls I have been in. Yes, there were stores closing up shop, the aforementioned Express, but there were stores thriving in here, Old Navy. I did a lap around both floors, stopping in both that I mentioned. I do have to admit, since Express is closed and writing a review for it is null and void at this point, but I got some pretty good deals, up to 70% off. Oh, the nostalgia that came flooding back to me from my college days. I see this place holding on and changing like most malls are doing right about now. I just checked the website for this place and they do have some stores that have or are moving in. I did not venture to the outdoor portion of this mall as I saw no need to.