We had been experiencing issues off and on with one of our units. Brandon with B&B came out and he…read morewas the most thorough tech ever! He figured out the reason why our unit kept freezing and why the "fixes" that were put in place were simply a bandaid and did not address the root cause of the issue. Once he addressed the wiring issue, he took his time and thoroughly cleaned the inside of our unit. I appreciate that he explained what he was doing while he was doing, was very friendly and provided great conversation. It's been over two weeks and our air is still working great! Highly recommend this company!!

Kaiser was recommended by my home warranty company when my AC needed service. I have had four HVAC…read morecompanies check my unit, which overflowed and caused $20,000 of damages to my living room. Kaiser was the only company to take my unit apart and determine the actual problem was inside the evaporating condenser coils. It took a whole day to repair and clean because my unit was not installed properly before I ever bought my house, but Kaiser did a great job and I am not easily impressed.

I absolutely recommend calling this company if you are looking for a new AC / heat pump HVAC system…read morequote. This really personable and professional guy came out to our house and went through the full spiel with my husband. He was talking about features we had never considered or heard of and really good features that anyone would want to have if you are health conscious. He offered us a quote for a new unit installed outright and then he told us about a 10 year payment program where you get your unit fully maintained and serviced for a monthly cost of $159. My husband was sold on both options, he didn't care which we close, but having a sales background, I'm almost immune and for our needs right now, this was not the program or company for us, but yes, if we were in our forever home, I would have totally considered buying what this man was selling.

I had been using Service Experts in Memphis for twice-yearly HVAC maintenance, and my AC had been…read moreworking perfectly with no issues. I purchased the advantage plan which I receive two maintenance visits per year. During my most recent maintenance visit, the technician changed the filter and checked my 6 year old unit. He gave a report on my unit stating my capacitor reading was not the number it should be. He stated it would eventually go out. Also stated I needed Freon., and the compression would go out soon. About 30 minutes after he left, my house started getting hot. I checked the thermostat and saw the temperature was rising. I immediately called the company because my AC was working fine before the technician touched it. I made it clear to the Office Manager that I wanted my unit working like it was before he touched it and I wasn't paying any money to get it back to a working status. Instead of taking my concerns seriously, the office manager seemed more focused on my frustration than on resolving the issue. After speaking with the owner, they sent the technician back. His conversation was the same as the office manager informing me what the technician wrote and telling me my capacitor just happened to go out when he left. Also said that's pretty normal. I can't make this crap up! When the technician returned , he immediately tried to sell me a new capacitor for $268, claiming his readings showed it was failing. I declined because I no longer trusted the company. I then called another HVAC company for a second opinion. Within minutes, they discovered the real problem--the technician left one switch on my breaker off which is why the unit was on when he left but went off 15 minutes later. . They flipped it back on, and my AC worked normal again. There was absolutely nothing wrong with my capacitor nor was freon needed. This isn't my first bad experience with Service Experts. Two years ago, after another technician came out for a maintenance visit, my capacitor failed the very next day. A different HVAC company later showed me the burned capacitor that had been removed from my unit. Keep in mind that wasn't on the report. I told the Service Expert and the other company that came out to replace it that it's very ironic my capacitor went out the very next day. Looking back, I strongly believe my original capacitor was replaced during that visit. Based on my experiences, I no longer trust Service Experts. I cannot recommend a company that creates unnecessary problems and then tries to sell expensive repairs that aren't needed. I would encourage anyone considering their services to get a second opinion before approving any recommended repairs. Also stay away from the maintenance service plan because it's only a gimmick to upsell at the customers expense. They will call you for your service visit that you pay on a monthly installment only to find a way to get more money out of you at any cost!!!!

Showed up quickly to check out the problem. They gave me a verbal estimate after I called a few…read moretimes but never sent it email as promised. Estimate was good but no follow up.

Our air conditioner died on one of those insufferable hot summer days that Memphis is known fort…read more Our regular AC guy would not respond to our calls. Mr. Britt lives nearby, so I gave them a call. They responded quickly, answered all my questions, and had the AC up and running in about an hour. Britt's is our new go-to AC company. Highly recommend.

. Hard to find companies to help with home problems. You need air conditioning service call Kevin…read more All About U @ 901-365-2060. Immediate appointment, reasonable service call fee, will evaluate & repair or replace. He repaired my unit, cleaned both units & checked Freon ( didn't need any) for less than $300!!! I highly recommend this business!

Timely service and never overcharged! Sherman has been in the business a long time and is at my…read moredoor if I need him to be.

We used the HVAC Firm of Memphis today, through our Home Warranty Service for gas heater not…read moreworking. Our initial service call-in was at 9am, HVAC service rep called us at 12pm to make sure we was available the same day. Service Tech; Eugene called at 2pm and arrived at 2:50 just as he promised. Ten minutes later, Eugene had troubleshot and replaced bad igniter. They provide excellent communication with on-time service. A+A+A+A+

Came home and my house was so hot. AC blower wasn't turning on. Called Tate's Heating and Air after…read more5pm on a Saturday. They sent someone in 20 minutes and fixed the problem in no time. Even though it was an "emergency " call they didn't charge me extra fees. Other companies wanted to charge me a $150 fee. Definitely would recommend.

Larry's AC & Heating installed a new hot water heater for me. The job was completed in a timely,…read moreprofessional manner. The cost was most reasonable. J. Voss

My air conditioning unit stopped working over the Memorial Day weekend and I called Larry's A C &…read moreHeating. He told me that my compressor was out and that I would need a new A/C unit. After comparison price checking with Home Depot and Lowes, the cost Larry quoted was less than half of the prices offered at Home Depot and Lowes. Larry has serviced my A/C and heating unit for over 10 years. He is all ways reliable and dependable. Larry's prices, service, and professionalism is the very best that I have encountered in Memphis, TN since retiring from the United States Air Force in 1997. You can't go wrong by calling Larry A/C and Heating! Larry & Tina Robinson, SMSgt, USAF, Retired.