Ok....although this is a bitter sweet review, because a car accident is never a good thing but these guys really go the extra mile to make things fit into your schedule, pay great attention to detail and I was treated like a brother rather than a client. After I was in the accident, a tow truck was sent to my location and they picked up the car. I didn't have to worry about a single thing!!! Within 2 days, I was fully update on the status of my vehicle and they did a great job of keeping in touch throughout the entire process. Not only will I use these guys for ALL of my auto collision needs but I have sent a few of my friends, co-workers and clients to them! Truly a 5 Star operation!!!! read more

Hello everyone: My car was in an accident and the insurance company is AAA insurance. They gave me a list of their providers and said that it was a lifetime guarantee on the repairs, so I went with their recommendation list. Bryn Mawr Auto Body was impressive until they told me my car was done and ready to come home. Only to find out that a battery was needed. In other words, my car was not really ready, and I had no battery problems until Bryn Mawr Auto Body so called fixed my car. I feel like not only are they getting paid from AAA but also want to try their best to get paid from a victim of a car accident. If my car was ready and there was a battery problem, why was I not notified at the "your car is ready point"? read more

A tree fell on my car and I took it in to get it repaired. They did an incredible job and got it done two days faster than the estimate they gave me. We're super friendly and professional. read more

My experience with Bryn Mawr Auto Body was excellent. As soon as I was in an accident my State Farm agent referred me to their facility. I had used them in the past and found their services and work to be very good. As a mom with children, I really needed my car and they completed everything within 3 weeks. The car and body work look flawless and Linda and the boys were a pleasure to work with. read more

Bryn Mawr Auto Body - Quality work by Bryn Mawr Auto - Auto Repair Near Me - Bryn Mawr, Pennsylvania

Service was amazing from the first call to the final pick up. Linda was so helpful and kept me updated every step of the way. Service was quick, fair and each part was explained to me. I would recommend Bryn Mawr Auto Body to anyone. read more

My daughter had a small fender-bender and I brought the car in they fixed it can't tell there was any damage price was fair service was fast

After being rear-ended, I took my SUV to Bryn Mawr Auto Body for repairs. The staff was a pleasure to deal with. They made the process super easy and got me the car back ahead of schedule. read more

Our family was so thrilled with the personalized care given to our car. My mother desperately needed a repair and Bryn Mawr Auto Body were there to help! AJ and Linda clearly evoke dreams the process, options available, estimate, and anticipated time frame. They were very patient and professional with my mom, who had a zillion questions, and it was appreciated. They did a very good job in a reasonable period of time. We are very pleased snd would definitely recommend them to others. Great job again! read more

Very good customer service - very satisfied with my experience there yesterday...love the fact that they complimentarily clean your car for you before service is complete. read more

This is the first review that I have written with Yelp, but I am so disturbed by my experience with Bryn Mawr Auto Body that I needed to share it. I am brand new to the area and was sent to this auto body shop by my insurance company after my vehicle was damaged in a hail storm during our cross country move. The mechanics estimated a work period of two weeks but actually had my vehicle for three weeks. This seemed like an exorbitant amount for body repair due to hail damage. When I picked up the vehicle I was in a hurry and didn't inspect it closely. I was happy to notice that the interior had been cleaned. However, as I drove away it became clear that my rubber floor mats were coated in some type of chemical that was not appropriate for the inside of a car. The mats were slick and turned my shoes black. The car was filled with a noxious chemical smell. They agreed to fix the problem on Monday morning (I picked up the car on a Friday). Over the weekend I realized that the hydraulics for my back hatch had been broken while the vehicle was at Bryn Mawr Auto Body. My car was less than a year old at that point and there was no reason that the hydraulics should have stopped working. I also realized that floor mats from a different car were in the rear compartment of my vehicle. When I brought the car in I thanked the manager for cleaning the mats, but explained that the chemical needed to be removed. This is the most disturbing thing: the manager adamantly insisted that they do not ever clean the interior of the car. He insisted that no one who worked for him would have cleaned the car. I pointed out that this was very disturbing, because clearly someone had been inside the car and cleaned the mats. If it wasn't one of his employees, who had had access to the car?! I gave him the floor mats that I had found in the back hatch of the car and he tried to pretend that they belonged to me. It was very bizarre, because the mats were clearly several years old (my car is brand new) and the wrong color for my car. He was highly defensive as only a guilty person can be. The "new part" that they had ordered to fix my rear hatch hydraulics didn't work. I came back later in the week and they did replace it with a part that worked. The work was completed about a month ago and in that time I have noticed several dents in my seats that hadn't been there before. Something heavy must have fallen into my vehicle or been sitting on the seats for an extended period. It is clear to me that something inappropriate happened with my car while it was in the shop but I will never know exactly what it was. Why are my seats dented? Why was my rear hatch broken? Why was the interior of my car cleaned when it is supposedly not their policy to do that? I wish that I had written down my odometer reading before dropping the car off. Now my mind is filled with anxiety: just what happened to my car during the 3 weeks that it was at Bryn Mawr Auto Body?! Bottom line: do NOT give this body shop the keys to your vehicle. read more

NEVER GO HERE! Really great body shop... if you like it when the people fixing your bumper JOY RIDE IN YOUR CAR. I brought my car here after someone backed into it in a parking lot, they did the work, I picked up the car and looked at the odometer which had 32 more miles on it than when I dropped it off!!! when I confronted them about it the secretary said "well they take the cars to the car wash down the street" 16 miles down the st? she got the manager, when I calmly and respectfully explained the situation to him he immediately blew up into a south Philly WISE GUY raising his voice and accusing me of lying, DIRECT QOUTE "you think we're cruizin down the rd pickin up chicks on the corner?!?!" I walked out. EXTREMELY DISRESPECTFUL AND OBNOXIOUS a week later they had the nerve to call my house and ask why I hadn't brought in a different car that was scheduled for service. WHAT ? my car is a 5 speed turbo, it doesn't take a lot of book learnin to figure out that the goons working for this guy took it out on a joy ride, and rather than rectify the situation the manager took off his nice guy facade and verbally attacked me like some coked out Ray Liotta wannabe my advice to you is to NEVER TAKE YOUR CAR HERE and to always write down the mileage on your odometer when you drop your car off anywhere for any kind of service. and for the record they got 1 star because you can't give 0 stars read more

This was actually the worst service experience I have ever experienced. I contacted Bryn Mawr Auto Body to get a quote for some auto body repair work and vehicle painting and was informed to bring the vehicle right over. Assuming they were the experts I was allowing them to provide a quote to fix paneling and paint the vehicle. Upon meeting a representative he became immediately confrontational and said, "You are wasting my time". The representative never gave me a quote but instead decided to make sarcastic remarks. The irony is that this extremely unprofessional employee or entitled family member completely wasted my time. This just happened within the last hour and I have already gotten a quote from a local competitor and the vehicle is scheduled for service. The vehicle has been dropped off and they informed me that they would start on Friday. I am so confused as to why a person who is in business to service customers and their vehicles would turn a customer away without even doing the bare minimum of providing a quote and just being courteous. This was a complete embarrassment to that business and a shameful experience. I obviously do not recommend and would give negative stars if it was possible. read more

Loved this service! Received my car ahead of schedule, in neater condition than I left it in (interior) and they even filled my tank! That's in addition to the pick up and drop off! Thoroughly impressed! read more

I took my car here because my insurance company was paying for all of the repairs. They did a really messy job on my car and the paint job was very shoddy so I brought it back and they fixed it, but they didn't seem to care at all that it was messed up the first time. It was a waste of my time, and I called my insurance company and recommended they not use them as a recommended provider. This was back in 2010, so maybe they've cleaned up their act since then? read more

Simply awful!! I wouldn't even give it one star! They were so nice when they thought they were getting my car after my insurance tried to scheme me into sending it there but the second they found out I wasn't sending it there the lady Sheila was so rude and even hung up on me! read more

Only giving one star because 0 isn't an option. I took my car here TWICE for the same issue. If they would have fixed the car to satisfaction then they could've gotten a 5 star review. When Linda the secretary says you need a new x y and z you expect to get NEW parts. I gave them a car with 2 clear headlights and received it back with a cloudy light and a hood that wasn't painted right. I had to take it back today to get those things fixed and I don't have faith that they did it correctly. read more

I had the BEST experience at Bryn Mawr Auto Body. AJ and Linda and the entire team were so easy to work with, very professional, and outstanding in the final result. I'm very pleased. I would totally use them again (hopefully, not too soon, LOL) and would recommend them to friends and neighbors. read more

We went there because our car was hit while parked on our street. The person that hit is must have been driving pretty fast because it did a number on the bumper and the tailgate as well. We thought it was drivable until our parts arrived which we were told would be three weeks. However upon driving the vehicle the brakes were in bad shape. There was an obvious correlation between the body work and the brakes. When I called the shop they informed me they don't do brakes and that was not covered under the insurance. Really? The car was not able to be driven at this point and was fine prior to the hit. Fine, we will take it to our mechanic once the body work was complete. Magically the parts that were due in three weeks magically appeared. They took a few days to complete the job which was great. But wait there is more they called on a Friday afternoon and said the rental needed to be returned and the car needed to be picked up by by Saturday at noon. Again, really! That is zero notice and creating a huge inconvenience if we couldn't make the time there would before charges. Of course despite the body work being complete there was still a bad set of brakes that needed to be replaced. All in all they were the worst I have ever dealt with. The last time I had body work done to my car it was completely detailed and looked awesome. I am not sure if they even washed it. Never again and I will be sure to spread my experience to everyone I know on the mainline!! Beware!!!!! read more

Unfortunately I've had to use Bryn Mawr Auto-body several times over the last few years. I have been rear-ended 3 times and yesterday it was my turn to do the rear-ending. You would not believe the service at this place. They are so attentive to detail and concerned with making everything easy and painless for the customer. It's like they have platinum concierge service. I have always dealt with Linda who has had my car picked up or towed within a few hours of me calling. Then she has me in a rental before the end of the day. Once she even called me at work to let me know I had left some items in the trunk that I needed for work. The body work is second to none and it comes with a reassuring guarantee for as long as you own your car. The work on my car has been completed in a timely manner with updates from Linda if necessary as things progressed. If you need body work on the Main Line, I highly recommend Bryn Mawr Auto-Body read more

Fixed problem but pricey. Charged for 8 hours work when car was only in shop for 4 hours. Rip off.

Hard for me to recommend this Auto body shop to my family n friends. The bad experience I had to deal with was uncalled for. Was in no rush for my vehicle to be fixed from a hit and run was towed to Bryn Mawr Body Shop. My insurance recommend and I figured main line....can't go wrong....well I was wrong. They had more than enough time to fix. When the day came to pickup and see what I would assume be like new again. Turned into a constant visit 4x to get my vehicle done right. Sad I had to be inconvenient to use my gas for the back n forth returns and to report a complaint with my insurance carrier. The bottom line they finally fixed to my satisfaction but I should not be the quality control enforcer. I should not had to escalate my bad experience to my insurance carrier to have them actually visit the body shop to find out why they could not fix my vehicle to my satisfaction. Especially, since they got paid a alot of money to do the job. I've experienced 6 different body shops in my life time and much far worse each time. Seems less quality and incompetence for numbers is the norm. I'm old school I have zero tolerance for this kind of treatment especially when it came to a 4x visit and a submitted complaint just to get satisfaction. Should of been done correctly day one when they said vehicle ready for pickup. Only 2 star. The bottom line my car finally fixed to satisfaction. Sad that employees today do not take pride in what work they been hired to do. Just a pay check. Sorry but any future repairs my long term trusted mechanic has advised me of a body shop that does excellent work. Live n learn I guess. Seems my insurance carrier has removed this body shop as a participant. Hopefully management does a better job in who they hire instead of just filling a position to see what happens. read more

these guys are top notch if i could give 10 stars i would. jimmy the head shop guy is very knowledgeable and easy to deal with i recomend this place for any and all repairs read more