great service, quick informatio, pleasant experience…read more always there to help, ready to get the information requeste, thanks

We have been with Chris Dolkas State Farm for many years. Chris & his office staff has always been…read moreavailable to assist with questions or concerns. Additionally, Ernesto Garcia has been fantastic within the recent years assisting us with policy amendments and claims. Thank you for the outstanding customer service.

Gage was very prompt in his responses and made sure all my questions were answered and I was taken…read morecare of.

We called the office to ask Kim for info on an older policy and Olivia offered to help us since Kim…read morewas out of the office. Even though there was no money to be made here, she was very enthusiastic in helping us. Olivia was sweet, dedicated, professional, polite and she initiated the proper steps to resolve our inquiry. She remained determined in the face of challenges in getting old information & explored all avenues! Olivia was thorough, fast & committed to see it thru. She went the extra mile to accommodate us when we asked for more details & one additional request. We were very impressed at her customer service and personality: simply FIRST CLASS! We were so happy to have our inquiry resolved with such efficiency and care. Olivia is charming and simply delightful on top of being very good at her work! I forgot to mention... her communication skills are impressive and she follows thru when she says she will, you won't have to call again!!! We'll recommend your office to our friends in need of insurance services at any time, and when you call that office, pls ask for Olivia - you'll be glad you did. Thank you! VP & James

I've been with State Farm for many years and I can't say enough great things about Chris & his…read moreteam! Natasha has been so helpful and always such a pleasure to talk to. She goes above & beyond and always makes you feel taken care of.

I use Chris and his team regularly for my referrals for homeowners insurance. Every time we refer…read morethem, they take great care of my clients and they get the job done quickly, efficiently and professionally. Their policy premiums are very competitive and their team service is top notch. There is always someone available to answer the phone and help with your questions or claim issues. I also have personal policies with them, in addition to referring them to my real estate clients, and they have always taken great care of me. I highly recommend Chris Jr. and his team to anyone shopping for Property/Casualty insurance

I was shopping for insurance policies and Caitlin was extremely professional, helpful and…read moreknowledgeable. She provided me with so much helpful and concise information. Even though I ended up not purchasing a policy with State Farm, Caitlin continued to answer my questions and provided me with advice that ended up saving me thousands of dollars! It's clear that she cares about her clients and helping people navigate the confusing world of car insurance. I don't think you will find an insurance agent who is more helpful (with any agency). If you are shopping for a policy, do yourself a favor and give her office a call!

I just have to jump on here and give a quick shout out to Caitlin; the MOST AMAZING insurance agent…read morearound!!! Seriously!! We're so grateful to have found her, our insurance needs have almost become a pleasure after we began working w/ her!!! :)) She is accessible, incredibly organized, quick to respond to any and all of our needs -- and that's even w/ a brand new baby!! We just love & appreciate her so much -- and couldn't recommend her MORE!!! THANK YOU, Caitlin -- you're simply the BEST!!!

Michele & Mike are professional, on point and completely trust worthy…read more I worked with their agent, Lauren Blackwood on a Home/Auto bundled policy and she is sharp and on top of things. She returns calls and emails immediately and is always there to answer any questions you may have. Not only that, she'll review your current policy thoroughly to make sure you have the best coverage you can buy. The policies they quote are fair, reasonable and you know you're doing business with a trusted agent. I highly recommend Lauren, Mike and Michele and will continue to bring my business, as well as that of my family and friends to them.

Bravo Zulu, Honesty, integrity and great heart to this team. Through the years day in and day out…read more. The saving, getting me proper insurance to fit my lifestyle. Taking time out to Here And bringing resolved to all my insurance questions and needs without ever being rude or trying to quickly get me off the phone and you do your follow back emails and text messages which I greatly appreciate love your team.And nowadays times where insurance companies usually go for the money and numbers you guys treat me as family. So to all my Veterans family this is a insurance company you can trust at this branch.

Thank you Tim for all your help today. You made things super easy and helped me get through my…read moreclaim with ease. 5 stars to you Tim!

I cannot ask for a better team to handle all of my insurance needs! Greg Rosalino and his…read moreincredible team always go above and beyond. Thanks for providing the best service and support!!!!

The folks on Richard Dong's Team bend-over-backwards to make sure that I have all the help and…read moreinformation I need to keep my insurance coverage. They are genuinely concerned about my safety and provide honest answers and reminders consistently. Filled with grace and kindness. The best!

Let me start off by saying that I rarely get on Yelp, unless I have a truly exceptional experience…read more I've always enjoyed working with the office personnel at Richard Dongs office but, today was above and beyond. I understand that human error is unavoidable and when I reached out to get the issue resolved, I was graced with the angel of auto-insurance, Colleen. She was polite and friendly, melting my cold and frustrated demeanor. She aligned herself with my situation and leveled with me, making me feel like she genuinely cared and perspectively understood the full array of stresses that accompanied my dilemma. She addressed each and every concern of mine, one by one, and swiftly provided a break down of everything she was going to do to help resolve this promptly. So get this, she answered the call on the 1st ring (I was immediately able to speak with a real person... crazy, right?). She listened to me vent (about things she didn't cause or have any control over) and responded with a soft, assuring tone. Then, she resolved the issue WITHIN THE HOUR and promptly followed up, advising I can expect a call from her again in a week, just ensure everything was smooth-sailing, once again. I've managed customer service teams for years in the past and I'm beyond impressed with her professionalism and efficiency; if I were still involved in that field, I would 100% try to poach this gem of a CS rep. So thank you again Colleen! Your excellence should not go unnoticed!

We are very particular with whom we do business with and John represents the BEST there is - TOP…read moreSHELF service. We have been using John for eight years now. Every email and phone call is replied to lightning fast. John is very pleasant, easy to understand, and very professional. We have our home and three vehicles insured with John. It doesn't get any better with John Kerkes.

my insurance guy...john kerkes has givn me the best customer services ever. always recamend state…read morefarm capistrano....thanks john

I switched my business and workers comp insurance to Charles Bott 's agency after I had nerve…read morewrecking customer service with my previous agency. They saved me a noticeable amount of money. Both Charles and Becky are incredibly nice and helpful people. They are easy to reach and easy to ask questions and very informative about my policy. I am very satisfied with their service. Highly recommended.

Charlie completely ignored my boyfriend after a car accident in which he was HIT by someone…read moreelse.The other driver was 100% at fault and Charlie just jerked my boyfriend around for months blatantly blowing him off, giving him random stupid directions to look like he was doing something and then ignoring his calls before giving up without giving us a shred of help in an accident which we were not at fault. He even put the responsibility on my boyfriend to obtain evidence which he did not have authority to obtain and Charlie did so why did he tell my boyfriend to get that tape? Does he not know how his own job works or was he just trying to waste time? All while the other insurance company lied to State Farm for their client, our agent wouldn't even respond so that my boyfriend wouldn't have to pay for an accident he didn't cause. It was confusing, disrespectful and just downright insulting. I wouldn't wish that type of blatant disrespect and careless treatment on my worst enemy

My agent at Unity One did a fantastic job for my flood insurance. She finds a much cheaper option…read morefor the exact same coverage and worked directly with my lender to make the transition seamless.

Very responsive. Found an insurance solution for our unique situation. Very appreciative of Jade's…read moreservices.