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Zeron Insurance

5.0 (3 reviews)
Fri • 9:00 am - 7:30 AM (Next day)
Sat • 10:00 am - 5:00 pm
Updated over 3 months ago

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Services - Zeron Insurance

Car and truck insurance

Current year tax preparation and filing

Life insurance

4 More Services

Past year(s) tax preparation and filing

Audit and conflict resolution support

Tax planning

Vehicle

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Richard Dong - State Farm Insurance Agent - State Farm Logo

Richard Dong - State Farm Insurance Agent

(23 reviews)

The folks on Richard Dong's Team bend-over-backwards to make sure that I have all the help and…read moreinformation I need to keep my insurance coverage. They are genuinely concerned about my safety and provide honest answers and reminders consistently. Filled with grace and kindness. The best!

Let me start off by saying that I rarely get on Yelp, unless I have a truly exceptional experience…read more I've always enjoyed working with the office personnel at Richard Dongs office but, today was above and beyond. I understand that human error is unavoidable and when I reached out to get the issue resolved, I was graced with the angel of auto-insurance, Colleen. She was polite and friendly, melting my cold and frustrated demeanor. She aligned herself with my situation and leveled with me, making me feel like she genuinely cared and perspectively understood the full array of stresses that accompanied my dilemma. She addressed each and every concern of mine, one by one, and swiftly provided a break down of everything she was going to do to help resolve this promptly. So get this, she answered the call on the 1st ring (I was immediately able to speak with a real person... crazy, right?). She listened to me vent (about things she didn't cause or have any control over) and responded with a soft, assuring tone. Then, she resolved the issue WITHIN THE HOUR and promptly followed up, advising I can expect a call from her again in a week, just ensure everything was smooth-sailing, once again. I've managed customer service teams for years in the past and I'm beyond impressed with her professionalism and efficiency; if I were still involved in that field, I would 100% try to poach this gem of a CS rep. So thank you again Colleen! Your excellence should not go unnoticed!

Allstate Insurance: Sami Abdelatif

Allstate Insurance: Sami Abdelatif

(2 reviews)

I first encountered Sami when I bought my home and my realtor found Sami in the area and stated he…read morehad gotten a good quote from Sami. When I had spoken with Sami, we had found out our families hailed from the same country and I figured, since we have that similarity, he would treat me like a sister, like family. He ended up treating me like family he never wanted. The first incident came the day I was speaking to him and expressed my dog had just died and I was grieving. The next day, I receive an email from Jenny Garcia, a representative from his office emailing me about pet insurance. I couldn't believe it. The second incident just happened yesterday. I was actually moving my policies to Geico , and Geico had called Sami's office requesting copies of my current policy, so Sami called me and promised to give me a better deal. He didn't. Not only did he lie about what he was telling me on the phone, he didn't send me the quote or documentation to my phone till after he secured my account information, and the policy is higher than what I was paying at Geico for. I emailed him multiple times telling him that what we discussed over the phone is not what he produced. He stated he would email me the new quote but never did. So I called his office where a woman by the name Of Debbie answered and said he wasn't in, and could she help. I told her I received a quote that didn't have the coverage me and Sami discussed. She asked for my name, and I told her. She says," oh yes, I know you", and continues to tell me he won't be available and to email him (as I have been doing). Tell me why he just called me from his office, and wouldn't even let me get a word in, to the point I had to speak over him, and he had the audacity to give me An attitude, and I had to hang up, due to the fact , that, regardless of the pleading I did with him on the phone to ratify the issue, he refused. Find an agent that cares about you, is actually willing to listen to what you need, and is honest. Pretending to be a nice guy only gets you so far.

I will always keep my business here. Sami Abdelatif and his staff are so friendly and efficient. I…read morealways get great service. They have saved me a lot of money and I have recommended them to countless people!

Zeron Insurance - autoinsurance - Updated July 2026

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