Racist and Rude... Went into store this afternoon, no…read moregreeting. After a few minutes and quite murmurs from the two older white gentleman in the store we were told they were closed when they clearly were not. Sad in these times that this kind of behavior is still prevalent.

Amazing local guitar shop in Saginaw. They carry a great selection of boutique pedals and new and…read moreused equipment. Stop in and see what they have to offer, I was knocked off my feet by a '67 Fender Jaguar with block inlays during my last visit. Back-of-house there's a great workshop for anything your guitar needs. Setups, pickup changes, you name it. Matt's a wizard. You can trust to always be met by the friendliest people with the expertise and moxie to make your gear dreams come true.

Walked in looking for specific electronic parts, at first I didn't get a good feeling, but Nick ,…read morethe manager came out and was outstanding in helping me out, he also helped me find other things I was interested in! I will definitely be back he changed a lot on my original opinion thank you so much for all your help

I'm not here to tell you Guitar Center is the greatest thing since sliced bread. I am here to tell…read moreyou what my expectations of a company are and what I expect to receive as treatment. Now I do not know any other reviewer here but I also am not someone who needs to be pampered. I also recognize when places are short staffed and trying to do their best along with companies that just hire lazy workers. I have gone to the Saginaw Guitar Center multiple times since the Pandemic began, and will be making the hour and a half drive today. I have not once been treated poorly! I have had to wait considerable amounts of time but like I said earlier, short staffed (you can't force people to work and when you do, they are lazy). I was there for specific reasons and understood I would have to wait and did not need someone to tell me that. As for disrespectful employees, you find that everywhere where someone feels their horse is high enough. That's not a company fault, that's an individual fault, so when a company is trying to get people to work understand that, especially in an ERa where people don't want to work. And that is definitely true for any job in sales. Like I want to deal with anyone let alone a Karen. Now I understand that some job environments are toxic and promote that thinking, but is anyone seriously trying to suggest that a major corp is trying to be toxic and deliberately treating you like a beyotch?... if so then you probably are and it is true. Sure you may have your thoughts about Guitar Center but there is no better place that buys back gear or trade ins, and that's my fact! Now I gave 4 stars because they are lacking in employees which does translate into less customer care, but that is all they lack I feel. Some other reviewers seem to have gotten prissy during their learning of Rock and Roll !..! Be clear and concise everytime you speak , otherwise you invite the travesty you blindly seek....aka... people aren't mind readers and don't know what it means when you get puffy. Speak up in person and it might save you from writing a 1 star review.

We swung in to get a reed for our son's saxophone. Lisa was incredible! She assured us that our old…read morehand me down sax was of good quality and walked him through exactly how to get started. She is a really fantastic resource for the Midland Community and we will continue to buy our equipment though her!

Very, very helpful - I wanted information on getting a new lamp to attach to a music stand, and…read moretold them exactly what was desired, and they help by telling me that while they had good lamps, they had sold the last one they had of what I was looking for and referred me to the internet, even giving me the number and brand I wanted - and where I could get a good price. They were right on the spot, and I am so grateful for their unselfish helpfulness. The lamp works out great!

The people were excellent. The people in Kalamazoo were more than helpful. They went 100% out of…read moretheir way way out of their way to accommodate me and it was not their fault that the card would not work so I give their staff and their people in Kalamazoo, Michigan, five stars and 100%.

I could tell that this place was the real deal music shop walking in. The staff is very…read moreprofessional and they even had their own repair shop. You could learn any instrument here! They are repairing a trumpet for me. I look forward to getting it back all cleaned up!

Closed in 2020 sadly. The owner said he might re-open in a new location but where and when is a…read moremystery.

Greatest selection of ukeleles in town!! Ask for Kyle. Can play a mean Uke. Super knowledgeable…read morestaff who do not shy away from good conversations about music in general. Great hang out. Good staff. Hamburgers were so so.

We've been working with The Wind Works folks for nearly 15 years. We've purchased multiple…read moreinstruments and had our children's musical instruments serviced. We've experienced nothing but honesty, integrity, and professionalism every time. Our youngest daughter has been taking violin lessons for nearly 7 years and they have provided excellent instruction, with tons of patience. --Wouldn't go anywhere else!!

From the owner: The Wind Works has been Established since 1984. We specialize in all Band and Orchestral…read moreInstrument Repair. All repairs are done here, at our facility. We have a quick-turnaround time for all our repairs and all our rentals. We specialize in quality Name-Brand Wind and Orchestral Instrument Rentals and all Accessories for Adults and Youngsters. All Rental Repairs are covered and are done at our facility for the entire length of the contract. We offer Music Lessons for all instruments, strings, guitar and voice. Our music teachers are patient and qualified. We are willing and excited about helping our customers with all their musical needs.