The best!!! The whole experience, from the reception staff to the dental assistants, and…read morehygienists, Dustin has assemble the best staff. He took over from his predecessor and kept the ball rolling. I even had a root canal that was one of the least painful procedures I've had in decades. The whole experience was what I could actually call a joy. Nobody likes going to the dentist, but if you have to I highly recommend Advanced Family Dental Care.

Initially loved this place but after my child was recommended to have care that would have not…read morealigned with her cleft care plan i chose to move to a new dentist. Their billing was always problematic as they weren't preferred but i always did the leg work to get things paid - after a divorce and insurance issues (deciding what parents was primary of the minors ) it was determined that 2 claims needed to be redone and my insurance reprocessed them and paid - i spoke to Sabrina to inquire and was told they sent the money back / regardless of who said what they NEVER CALLED ME TO CHECK ON ANYTHING- i brought a letter in and asked for proof of the call and was told to leave the office - beware if this office or your insurance isn't a preferred because the common theme is "we will do our best" Or the insurance is the problem - funny i was able to solve all issues with a phone call!!! A simple call from them to me was all they has to do but here we are -

I went here for years and do NOT recommend. They consistently overcharge and I had enough when they…read moredecided to do an extra procedure on my daughter without coming to me first. She was taken from the lobby and then waited by herself in a room for 45 minutes before being seen by anyone. The extra procedure they did on her was $1,000 extra and they had no problem billing that amount. The extra procedure took 3 days to recover from and I would not have said yes to it. I called several times to speak with a manager and despite leaving messages with people and on voicemail, the manager never responded. I just got calls from the front desk asking to be paid. When I told them that I was changing dentists and wanted to leave with no bills they said I was squared up -owed nothing. Months later they called me about a payment that they found I owed. I could go on and on, but not worth any more of my time. This place is overpriced and unprofessional.

My sister added an appointment which happened to be the worst appointment she's ever had in her…read moreentire life. The dental hygienist was inappropriate and mean. My sister's been a nurse for years and the dental hygienist berated her about her presumably high blood pressure. She then went into depth about "teaching" her about her teeth and gums, and proceeded to poke her gums until her entire mouth was bleeding. She felt shamed and violated. This woman should be held accountable and/or fired. The appt was around 11 on November 3rd. I'm guessing she has had other complaints. And you've just lost a client who also owns her own business and has sent people to this dental office as well.

Best dentist I've been to. Very caring and compassionate. They were able to see me last minute as a…read morenew patient and pregnant. I was having tooth pain jaw pain earache and "T" was able to get me seen. I'm so grateful for this place. I will definitely be coming back.

this dentist office is absolute buns Dana was extremely rude and refused to help honestly I'd…read morerather go to Florida to get my teeth checked than here

Jaesoon got me checked in while verifying my insurance and got me seen same day with no…read moreappointment. Easy documents! Brandon asked me to remove my dimple piercings for an X-ray and when I told him I couldn't, he reassured me it was fine. I loved that I didn't need to take them out! Very nice of Brandon. Don't get me started on Dr. James, he was so kind, knowledgeable and courteous. He was not too rough at all. He recommend lots of options but never forces you to make a decision. I love his honesty as well. I've gone to one dental clinic called BTY Dental and it was a disaster. Glacier is the best dental clinic I personally have gone to. I highly recommend. Please do not go to BTY Dental, instead please come here because you won't regret it. All 3 gentlemen worked on my teeth today and I've never been happier about my teeth until today. Thank you Dr. James, jaesoon, and Brandon.

I have been going here since they opened. They are really flexible with scheduling and the front…read moredesk staff is really friendly. They always run on time and they have offered to do fillings right after the cleaning without having to schedule another appointment. The exam is thorough and I trust the dentists. I will continue to return.

I came here after hearing I had some cavities to be filled. the receptionist was very helpful in…read moregetting my records from my previous dentist! I then got x-rays, an exam and a very lovely (if you can describe a dentist visit as such) experience. When it came time to get the work done, my dentist told me what it would cost and what he would do. I got all the cavities filled in one sitting. Very affordable and professional, the staff were all very nice and the place was clean and aesthetically pleasing! i even sat around afterword to let the numbing wear off in my mouth and the receptionist had no problem with me doing so. the dentist even came out to make sure i was still doing okay. highly recommend bty dental for anything regarding your mouth in alaska!

Ok, this is going to be a lengthy review! Sit tight…read more I left another practice in Anchorage because of miscommunication. I do not hide the fact that I am not a fan of dentist offices. What helps me with my anxiety is trust. I like to see the same person again and again. So, a little mix-up at previous office has caused me to no longer feel confident about the dentist. I figured I should empower myself to find an office that I can learn to trust practitioners again. Libby Group didn't have that much of review and that was my first doubt. But I am so happy to trust my instincts and some friends' word of mouth. I went for it and made an appointment. First, the office is really very cozy! They are not fancy with the TV and being able to watch Netflix while getting your teeth cleaned (like my previous office) but I have found that establishing trust and good relationship with my dentist to be much more important eventually! The office also has AMAZING view of mountains, OH MY! I thought that my first appointment would be an hour or less...WRONG! I filled out a very comprehensive personality traits questionnaire then was schooled very clearly about my oral health after examinations. They used a tiny camera to take pictures of my teeth and an iPad to explain what work needs to be done on that particular molars. I have never learned so much about my own oral health in one sitting. Enough to want to do better for myself. Dr. Libby is a tall, friendly, and warm lad that I have come to slowly trust. He openly admit that he will not be perfect but he will always try his best and that is enough. I asked them to keep the same people: assistant, hygienist, and doctor whenever I come in. They are happy to oblige to that. I have been there for three separate visits. Lastly, my few favorite things about the office: cool outdoorsy swags you get after your visit, not having to sit for long time in the lobby which makes my anxiety much worse, and staff greeting me in sign language whenever I come in! FYI: I currently see Nikki for my cleanings (this chick is awesome! I feel like she's on my team to help me have healthier gums) Dr. Libby as my DDS, and my all time favorite assistant Kristen who is an angel FYI. (She held my hand when I got a huge shot in my mouth)

This is the most engaging group of people and when you walk in, they make you feel so happy…read moreand relaxed, you forget you are about to have a decayed tooth extracted!! Plus they are always smiling with their gorgeous, perfectly straight white teeth. And I've never seen a more dazzling array of the latest electronic dental equipment anywhere. Dr. Howell is just great and makes this nervous wreck actually calm down and "chill out". Thank You Libby Group, You are a Life Changer!!

I went in for a deep cleaning because my teeth were very bad and haven't been seen since high…read moreschool. I'm 26 now. I have to say the man who did my cleaning was AMAZING! Love my technician. He cleaned the heck out of my teeth and I am so pleased with not just only him but the office care as well. Will definitely keep up with my teeth way better than I have. Experience was so satisfying! Thank you

Dr. Stephanie is the best dentist I have ever had. She was very attentive to my needs honored…read moresimple requests. She is concise and to the point. Her Team is very professional and courteous in all aspects of dentistry. I highly recommend this business for your dental needs. The also comfortably explain how insurance works and what's not covered. There is no pressure to get any work done and is solely on your budget and timeline.

This office is amazing! They are very friendly and family oriented. The staff will also remember…read moreyou as a patient and treat you like a friend. 1000000% reccommend if you want an office to call home.

Dr. Gardner and his denture guy attempted to make a set of dentures for my wife they didn't even…read morecome close to fitting her. He then proceeded to try to force them into her mouth and grind away at the denture and the molars on them with a Dremel tool trying to make them fit. They still didn't come close to fit, and because of the Dr. shoving them into her mouth she developed a growth that she had to get surgery to remove. He was then supposed to refund the entire amount of the dentures so she could go get them done somewhere else. It has been 3.5 years and he has not refunded the full cost. My wife has no dentures and now needs another surgery because of his negligence and wrongdoing. Do not go to him for anything. He will do you more harm than good. Because he never refunded the money, insurance will not help her get new ones. At the end of five years she is eligible for new ones and we are pretty sure he is trying to get away with this and keep the money.