My experience was amazing just an hour of sheer pleasure. The best facial I've ever had the…read moreatmosphere. There is amazing the minute you walk in the door.

Urban med spa- my new favorite place in Chico. The moment you walk in you immediately feel like…read morefamily. I came in for routine Botox on the forehead and I can't wait to come back! They entire staff was very skilled- informative and the place was spotless! It's so nice to find a solid Botox service in town! The price per unit was average, and I didn't have a single bruise or blood spot. Bravo!

Audrey is wonderful. I was visiting Chico and needed a lash fill. I called and was able to get an…read moreappointment within two days. The shop is clean and decorated so nicely. Her work is amazing, she is gentle and does an WONDERFUL job. I have received so many compliments on my lashes. I can't wait to go back and try a facial. The Arch is a Chico gem!

From start to finish, this has been an exceptional experience. I have tried at least a half dozen…read morelocations to get my lashes done in the past two years. I kept moving on because I knew it wasn't a fit for me. I legit almost started crying when I saw my lashes when Audrey from The Arch was done! They are exactly what I've been wanting AND asking for, but never received. She took before pictures and consulted about the look I wanted. The table I was on for over two hours never got uncomfortable she explained everything in detail and had a very light touch. I was almost on the verge of quitting my search, so happy I didn't! Highly highly recommend!!

Mollie spoils me! All it took was one facial and I was HOOKED!!! The setting is quiet and…read morerelaxing and her facials have put me to sleep...reclining, covered with a blanket, massaged neck/arms/hands, special care to the entire face! I usually schedule for the next three months just to make sure I've got a spot :). Thank you, Mollie!!

Mollie is wonderful and the facials are superb! The setting is private, quiet, clean, updated,…read morecozy, yet lush. I highly recommend treating yourself to a service here.

As someone who works at Artistic Aesthetics, I see firsthand the love and care that goes into every…read moretreatment we offer -- and I'm genuinely proud to be part of this team. Our goal is always to provide personalized, high-quality aesthetic care that makes people feel confident, refreshed, and heard. The space is beautiful, charming and welcoming -- and it truly feels like a little escape for clients. Whether it's Botox, filler, laser treatments, microneedling, or one of our signature facials, we are all about results and comfort. If you're thinking about coming in, do it -- you'll be in good hands.

Rauel listens to your concerns and tells you the best options. She's always booked, but every…read moresingle time I try to go somewhere else, I end up with poor results that cost more money. Not only is she great, with great results, she's a good price. Her and her husband are very nice, and the business is super cute. Definitely recommend.

New to town and trying to find a good place for my monthly massage and facial. Decided to give…read moreRenew a try. Please note this review is not a reflection of the staff, just my personal opinion of the overall experience. The masseuse and esthetician were good however I had a few issues with the location. Located in a business park and very close to a main road right across from a high school. Upon entering the clean waiting room I was greeted and given paperwork to complete. There was a diffuser on, with a pleasant smell however the scent was extremely overwhelming...like hit you in the back of the throat, coughing overwhelming. While I waiting I noted there are two treatment rooms directly off of the waiting room, odd as I've always been to places where the check in/waiting area is separate from any treatment rooms. So close in-fact I could hear another guest talking to her masseuse. I was praying I wouldn't get the other room off the waiting area, but just my luck that was my room. My masseuse was very pleasant and did a good job. I had no issue with the service but the environment was so far from relaxing. Upon entering my room I noticed how bright it was. No overhead light but a lamp on and a large window with sheer drapes which let in a lot of light. This window also received direct sun which made the room very warm on a 100+ degree day. The massage started and I was trying to relax when there was conversation in the waiting room, a man was checking out and speaking very loud, he then excited the spa. There is a literal bell on the door handle which goes off every time someone enter or exits, if that wasn't enough there is an electronic chime that ALSO goes off every time the front door is used. I understand the purpose but it is far from relaxing hearing multiple chimes/bells when the front door is used. The bell/chimes went off multiple times during my service, very distracting. My treatment room shared the front wall of the business which has parking spots a sidewalks length away. I had the joy of hearing every car door open/close, honks from doors being locked and someone's very loud stereo, don't forget the motorcycle rev. The business is close to the road so you hear the traffic going by. I was there on a weekend so the traffic from the high school wasn't bad and most if not all businesses in the business park were closed. I can't imagine how loud it would be during the week. Following my service I was instructed to put on a robe and wait in the waiting area for my next service. I found it uncomfortable siting in my robe in a public waiting area while I held my clothes in my arms. I was then escorted to my next service, I was optimistic as I was taken back into the spa. Just my luck my next room was located with the main wall against the roadway. Thankfully I had a head wrap on and the facial steamer helped mask the sound of the passing traffic. But again, I could still hear the electronic chime every time someone used the from door. My service was good and the esthetician was pleasant and knowledgeable. I booked my appointment the night before and received multiple "reminder" texts the day of which was nice I'm on the fence if I will return or not, if I did it would only be for a facial as the environment is not relaxing for a massage in my opinion. .

Excellent, exceptionally clean facility. The staff are wonderful . The therapist did an outstanding…read morejob with the relax/swedish massage that really helped reduce the stress, sore neck and back muscles and help me sleep. I am looking forward to returning as I am from out of town. I had been searching for a replacement after Chico Massage Envy disappeared with no notice. This spa checks all the boxes.

Being away from home and trying to find people that you can trust when it comes to your self care…read moreneeds is always hard. No one wants to stray from their usual eyebrow threader or hairstylist . Same goes for waxing, but the reviews with Kathy speak for themselves!!! She truly is AMAZING!! Kathy is the friendliest person and she makes you feel comfortable and welcomed. She'll keep conversations going to distract you (from nerves if your a first timer) aside from that she educations you about hair anatomy and growth process. Overall great experience, definitely recommend!

I just had my brows done and a Brazilian…read more I guess I should start with, the shop is sweet and cozy with exceptional detail to the cleanliness guidelines. My brows came out beautiful. Clean and the shape is in point. The Brazilian was thorough and minimal discomfort. Kathy is lovely and friendly. I felt comfortable and welcomed. I wish her abundance and success in her pursuit of helping people look and feel their best.

I got a gift certificate to this studio and it was so amazing. It's so quiet and relaxing-I almost…read morefell asleep during my facial! Judi is so great and professional. I will definitely be coming back again!

I was in dire need of a face regimen that would take care of my acne and Judi was the one to save…read moreme! She is understanding, professional and knowledgeable about specific skincare needs. I love going to her! I highly recommend going to her for your skincare needs.

I can not say enough positive things about this place; from the massages by Sandra, facials by…read moreMikell, to haircuts by Britton. They're all fantastic!! I originally went here for a massage due to realizing that my posture had gotten horrible. Sandra does reflexology, which was new to me, but felt amazing! I got talking to Mikell one day about the issues I've had with my skin; I have extremely dry skin that causes breakouts. Nothing has worked, since I was 16. Until now!! Mikell is honestly a miracle worker!! And the products she uses are naturally based and wonderful!! After a couple weeks of getting regular facials, I decided "what the heck, I need a haircut too, why not??" and made a haircut appt. That was a lovely decision!! I told Britton to do what he thought would look good, and he did a lovely job! Different than what I had and a cut that has gotten me lots of compliments. Bottom line--they have a customer who will keep coming back!! The only thing I haven't tried is a manicure/pedicure. But I have a feeling when I'm due for one, I know where I will come!! Plus. They treat you like family! It's very welcoming!!

I recently got a 90 minute massage from Lora Jay and she is amazing! It's very rare that I fall…read moreasleep during massage but she relaxed me so deeply that I slipped into a peaceful slumber for a little while, until she gently asked me to turn over. She's intuitive, professional, and a clear communicator- letting me know ahead of time what to expect and making sure I felt comfortable to communicate my needs regarding pressure/intensity and areas of concern. Lora is also very knowledgeable and offered me suggestions for how to ease tension in my leg muscles using a foam roller, to continue loosening the muscles she worked on. She also doesn't rattle on with unnecessary chatter...unless that's what you want. I prefer quiet time to reflect and breathe into the work. Her demeanor is relaxed and soothing and at no point did I feel rushed, including afterwards when she encouraged me to take a few minutes to stretch and breathe before rising to dress. Lora is a true healer. I highly recommend her and I'll be returning again to receive her magic touch, for sure! :)