The boba tea here was pretty good. They do use flavor powders for some of their teas but I got the…read moreblack milk tea which tasted pretty good although didn't have the strongest tea. I got 50% sweet which was fairly "not sweet" so I would choose 80% sweetness next time. I also liked their vanilla pudding topping it was a good flavor and satisfying texture. It's fairly busy but the staff did make sure to apologize to us in my party for the delay which we appreciated. The inside is a little busy with all that is decorated and going on in the inside with the paints and decor, it's a tad overstimulating and I wish they had more standard seating. Overall I'd go to this place again, I am happy to see Appleton have a boba shop like this.

Has gone very downhill. Drinks are just okay now. You can tell they don't care about quality or…read morecleanliness anymore, which really is disappointing. Do not recommend.

Absolutely horrible experience, I don't think I've had such a poor experience at a restaurant…read morebefore. Not only was the quality of the food extremely poor, the customer service was even worse. No greeting, no instructions on how to use the menu or grill (though I didn't need it as I'm a well experienced in Korean food but it's just the thought) they also ran out of stock of the main food items ordered and didn't say anything about it until asked. I'm used to authentic Korean food, and this wasn't anything near. Think extra watered down food and the sushi had lettuce in it. The worst part of all? When I brought up the concerns there wasn't one apology and instead blame and the manager went back and forth with me. Extremely unprofessional and he mentioned the food wasn't Korean food? I almost laughed at the thought. The manager offered absolutely no solution but to discount our total an offensive amount off, he suggested 10% off at first. All the food was uneaten. Edit: Since posting these reviews and being met with the replies from the owner on multiple platforms, it all just further more solidifies my review and the issues that occurred. The customer service is beyond awful and if you read the replies there is no resolution offered, just confrontation. "41 items were ordered and prepared" and left uneaten. Let that sink in on how bad the food quality has to be for that lol. Though I'm doubtful on the amount claimed regardless as another simple lie was stated saying we accepted 10% off our bill. What I don't appreciate is the blatant lies throughout their replies but I'll let their public replies speak for themselves. I would highly recommend a professional development and leadership training program.

Group of 4 of us wanted a fun friends night out for Korean BBQ! We were warmly greeted when we…read morewalked in, and asked if we had ever done Korean BBQ before, which was nice to ask for those that aren't familiar. We waited about 5 minutes so they could preheat the table grill. They have tables for really any size group. QR code menu at the table allowed us to order what we wanted, it was pretty much all covered under the $35.99/pp AYCE price, drinks excluded. Started with some apps- Japchae was OK, surprised there weren't more veggies. Tteokbokki was not spicy as described, but was so good! Cheese dogs were fun, the mustard on the outside was very good. Favorite apps by far were the beef mandu dumplings and fried shrimp! All of the bulgolgi meats were excellent- regular beef, regular pork and spicy beef! Highly recommend. Pork belly was perfect, and kalbi ribs were nice and thinly sliced with a good marinade. Salmon and shrimp were fine, but both were very plain, perhaps an option for garlic shrimp?! Sauces were a split decision at the table, two of us thought they were great, and two thought they needed more soy-based options. Had some plum soju (rice wine), the sweet was nice against some of the spicy meats. Brown sugar bubble tea was fresh, but the tapioca pearls were very hard, needed to be cooked way longer. Mai Tai was a good balance of fruity and boozy! Definitely save room for a Melona bar for dessert- they are a popular Korean dessert that is a perfect blend of ice cream and a Popsicle. The melon flavor is so good and the perfect end to the meal. Everything was very clean, service was friendly and helpful with the grill table and ordering. Would definitely come back!

Absolutely love their drinks! Size of boba drinks are so filling! Their staff are super friendly…read moreand are always welcoming. Its a great little shop in the area!

Amazing bubble teas! I found these teas to be very tasty and refreshing. I appreciate that they…read moregive a choice of how much sugar to add...none, half or normal amount. Customer service is very good. The owner is very personable and attentive to his customers. He recognizes us every time we go...we have become "regulars" there. My favorite is the strawberry green tea with bobas. I noticed they are adding new teas to their menu as time goes on. I don't think there is another bubble tea shop as good as this around!

Great food. Not your typical Southeast Asian restaurant. very interesting and very well done…read moreselections on the menu. we have driven to Appleton from Madison several times just to eat here.

I have heard about Basil Café for a while and finally checked it out with a few friends just before…read moreChristmas. We all shared the bang bang broccoli. Oh my goodness, sooo good. I could use the bang bang broccoli as an entrée. I ordered the entrée feature for this season. I believe it was called Guay Tiew. Had beef bone and a meatball for the protein. It was definitely good but it was a lacking some flavor. I want to visit again soon. Staff was fantastic.

Food was perfect in terms of price, quality, and portions. Loved being able to cobble together a…read morevariety of things to try out for lunch. The steamed bun with korean beef was super simple, clean, and beautiful. I got too much food so had to reheat a few days later, with a moist paper towl on top, the bun came back to life! the bahn mi shines. If you're like me and believe "there can never be enough cilantro" yes yes yes. I love the abundant veggies. And for me--what makes a difference between a real bahn mi and a total faker--the bread. And they delivered on a great bread with chewy crust and soft insides. Everything felt super fresh. My friend and I were divided on the stuffed chicken wings. I felt they were a little small and overcooked. He loved them and said they were the most flavorful ones he's ever had. It does take a while to get your food (10-15 mins) while you're waiting around in the store. But it seems like a lot of things are made fresh to order by the sole chef and the quality is much better than a sandwich that has been sitting around all day. Can't wait to come again to this gem!

I thought Mai's had the best stuffed wings in the area by miles…read more No. These people blow them out of the water, I don't even need sauce. They are full of flavor... utterly excellent. Every time I order delivery everyone around me swarms just on the scent alone. Gold gem.

This is an awesome little mom & pop place (literally). Very short menu populated with very good…read moreitems. Food is fast and fresh, ambience is definitely neighborhood takeout. There are a couple of tables for dining in. Very lovely couple that run the place. Worth going to!

I love the eggrolls here. It's always a special treat that I give myself. The vegetarian eggrolls…read moreare specially good but always call the head when you want them so they're nice and fresh when you pick them up.

Best banh mi in Appleton! Beautiful and clean inside and the food is so good! Their pho is also…read moreexcellent and I can't wait to try more!

Great food, fast and friendly service, and clean restaurant. I enjoy just about everything on the…read moremenu that I've had poke bowl, pork vermicelli bowl, red curry noodles, egg rolls, fresh rolls, Lao sausage & sticky rice. The Pho is delicious and a nice size portion. I frequent this place for lunch pretty often. The only reason I didn't give a five star is because I wish they were open later and on weekends.

Atmosphere: The order counter is to the right when you walk in. There is a cooler right up front if…read moreyou need drinks. To the left of the front entrance is the dining area that has about 15 tables. There was a person cleaning the tables when we walked in and was being very thorough. Each table has about 10 condiments on it (fish sauce, soy sauce, chili crisp, etc.) We opted for take out and it took about 15 minutes for our order. Service: Friendly and explained the menu and ordering process well. Food: Holy crap. I am so mad I didn't come here sooner. The food is phenomenal. I can't wait to come back and try more menu items. We ordered the pork egg rolls (super crispy outside, not greasy, and the filling was really flavorful and well balanced), crab rangoons (super crispy wonton, filling was packed with flavor), and the fresh spring rolls, hands down these have to be my favorite spring rolls around, the only thing I'd change is putting crushed peanuts in the dipping sauce for them. They do such a great job balancing the ingredients on their dishes. I'm so excited to come back and try more items off the menu!

The pork belly and sticky rice are great here. Pad Thai is good too. The inside is a little dingy,…read morebut the food is good enough to compensate. Large dining room. Window for service.