I went to wash my sheets and clothes, I used two washers as always. I always put money in then…read morestart one, then put money in the other one and start it. NEVER in my time going here has it ever ate my money and not worked. Well it did tonight. Not only on the washer, but the dryer ate over a $1 in quarters. It was 10:30 so I didn't think calling would be appropriate. So there I go, $6 less in my pocket that I'm not getting back because they can't get good washers.

Would never use this landramat again. Two of the 3 machines I used left my clothes with lint all…read moreover them. When I told the lady there she asked if I had checked the machines before I put my clothes in. No I had not. I have never had to check the machine before I used it for lint. And when I got home I rechecked the pockets for kleenex - none. One machine had only t-shirts in it. No pockets to put a kleenex in. I normally use the Foothills Laundrat in Newport, but there is the water problem for now in Newport. I have never checked the machines there & my clothes always come out perfectly clean - no lint!!!!! Didn't even offer to refund some of my money.

The most decent and well maintained laundry place in town. They are a little expensive compared to…read morethe others but definitely are worth it. They keep a clean place, their machines are always in good condition (don't have to search if the dryers are running warm or not). They have a vending machine, a TV always playing and a good picnic table outside. It is a good and clean place to wash.

Not many laundry mats in Pigeon Forge, a short drive and well worth it. Very clean, everything's…read moreworking. Change machine, soap and laundry bags. Highly Recommend

Very clean the machines allow you to make payments with your phones!!! Super helpful if you're on…read morevacation like we were. Will definitely visit again

Great service! Clothes are always ready when promised. Clean and pressed perfectly. Truly the…read moregreatest. All the ladies are polite and professional. Highly Recommend Hatcher's Cleaners !

Melissa, the owner of Hatcher's Cleaners, really cares about her customers and provides excellent…read morecustomer service; she actively listened to my concerns, is very professional, and honest. I highly recommend contacting her to resolve any issues. I highly recommend Hatchers Cleaners.

Great place easy clean and friendly. Close to town and a drop off service. And in safe area. Highly…read morerecommend to anyone.

Barely a two star establishment. I really wanted to like this place, but:…read more The top load machines have a very small capacity and are overpriced at $2. In fact, all machines are at least slightly more expensive than is the norm. Fully half of the larger, "modern" dryers in the back don't provide any heat at all. Your clothes will emerge stone cold. Don't expect that all machines with issues will display a sign or note. You are expected to share observations and experiences with other patrons to avoid such laundering pitfalls. If you fail at this Poke-Wash Go quest, the attendant will likely accuse you of loading too many clothes, using too much soap, or pushing the wrong button ("I'm sorry ma'am, but you must have pushed the 'Gelato' button instead of 'Permanent Press'"). Don't ask for a refund. Doesn't matter if you suffer a total wardrobe loss or mere disappointment, they don't do refunds. Instead, you'll likely get a very snarky, passive-aggressive comment along the lines of "We'll! I'm SO SORRY you're having a bad day!" The sofa, chairs, and carpet are greasy and filthy and reek of wet hound dog. Yes, that hound dog, the one that the owner brings to work with her and trots out several times a day to do tricks for the patrons. Ugh.

Everyone else gave this place mediocre reviews but it was all over a cleaning lady…read more As for me, however, I love this place. Super-clean with very modern and powerful machines. The dryers require a bit of a learning curve, though and I would really appreciate it if hhere were posters explaining how to use the machines for people. However, it's a cool place that's spacious, clean, always has cool, funky, mostly 1970s music playing. One can even go to the establishment next door and get a smoothie while one waits. This place is awesome! Also, I didn't encounter the cleaning lady from the Black Lagoon.

Cleaning staff was very rude. Owners should establish a cleaning schedule based on hours that have…read morethe least amount of foot traffic. It is not conducive to have staff clean during peak hours and when paying customers walk around or unintentionally interfere with tasks they should not be treated badly or talked down to like a child. If I were the owner I would be questioning the cleanliness of my facility if it is being cleaned during peak business hours. Also, tell her to smile she makes it uncomfortable.

I've had Olga do several jobs for me and I was more than pleased with her work. And, her pricing is…read morereasonable.

Olga messed up 2 pair of pants. All she had to do was hem them and she screws them up. Also, my…read morewife dropped off the pants to have them done and she said the lady was rude, her shop was a mess and in disarray. Next time I will hem my own pants!

Very great! Kind workers! Owner is kind! Awesome place! Clean lobby! Average prices make the items…read moreaffordable!

C&C worked on my mower and charged me for something they didn't fix. The owner was rude and…read moreunprofessional. Needless to say I will not be back!