They were able to replace the soles on my boots that needed special ordering. They stood by their…read morequote and did an amazing job. Did take a while.

Always friendly, always great work, Fantastic belts and leather products. Great location!read more

I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

Fast thorough professional work. He's got a sense of humor much like my own do we communicated…read morewell. I will go back.

Ok well my wife dropped off some boots for new soles. We were told it would be a few weeks and…read moresomeone would call when ready. No one called for five weeks. We are almost an hour away and I was in town on business so I stopped by. Was told they had tried to call several times. Bull hockey!! Boots were in great condition and really looked new. Was a little pricey but still happy with the results.

I think $120 for rubber glued on soles says it all....i have had leather soles and heels replaced…read morebefore and understand the expense of shoe repairs But to glue 2 pieces of rubber to the bottom of heels which required ZERO WORK other than the gluing and then charge $120 Ridiculous

Sometimes I believe that angels flap their wings and move us in the right direction. I was…read morereferred to Mr. Baker after an unfortunate event where a very nice coat was virtually destroyed. I called and spoke with Mr. Baker and we hit it off. He is such a wonderful person. I mailed the coat to them and he and his team made lemonade from a box of lemons. He shipped the coat back and the repairs were very well done. One day I plan on visiting him just to meet this wonderful man. I highly recommend their service as well as the experience.

This is not a shop I would normally frequent. I was with my wife, who was getting some repairs on…read moreshoes, and so I just hung out and looked at all the stuff on the walls, the interesting little items for sell, cards, craft stuff. There is a craftsman who works here. The window display has some antique stuff you don't normally see. My wife recommends it.

one of very few old-world cobblers left. I'd trust him to…read morefix any leather garment! Friendly, competent service.

I really enjoyed my first visit to City Shoe Shop in Maryville (Jan 2023). There I met the third…read moregeneration owner Jim and found we had much in common. I brought Jim a pair of sneakers made by SAS (San Antonio Shoemakers) with a broken eyelet. SAS provided me the new eyelet set and Jim did a wonderful job of installing the new eyelet. It's worth a bit more to buy American and well worth $11.00 for Jim's service. Thanks Jim, they are like new!

If you've got a nice pair of leather shoes or boots take them here. I've used them in the past with…read moregreat results for a reasonable price. I like them so much that even though I'm miles away out of town from them I'll drive the 19 miles for their great service. Yes I highly recommend this cobbler!