My husband spilled coffee on his ivory linen coat. Took it to them and they swore they put special…read moreattention on it, but the stain almost looked worse. I was going to put it in the dress up bin for a local preschool when the director said a good cleaner should get it out. Took it elsewhere and voila...stain came right out! Not entirely sure if this was a fluke, took another piece to them with a soiled spot and again, they said they tried...but the soil remained and the other place got it right out. No longer even willing to give them a try, which is a shame because the hours and location are great...but if I am paying 50$ to have my clothes go visit and come home as they left...what is the point?

My brand new WHITE shirt came GREY back from Concord Cleaners in Morristown. It looked like they…read morehad washed it with dark colors instead of dry cleaning it, because it came back to me more wrinkled than when I dropped it off. The navy chiffon dress that I took to have a small tear repaired at the waistline seam was ruined as well. Rather than going to the inside of the dress and sewing the tear so that it would be undetectable, they stitched it on the front with multi zig-zag machine stiches across the tear!!! It looked worse than ever. The lady at the counter had no idea why I was upset over my $200. dress....nor did she offer to call the manager by phone or make any offer at all. I am going to see the manager this morning...and will return to report on how they respond to my complaint.

Everyone else gave this place mediocre reviews but it was all over a cleaning lady…read more As for me, however, I love this place. Super-clean with very modern and powerful machines. The dryers require a bit of a learning curve, though and I would really appreciate it if hhere were posters explaining how to use the machines for people. However, it's a cool place that's spacious, clean, always has cool, funky, mostly 1970s music playing. One can even go to the establishment next door and get a smoothie while one waits. This place is awesome! Also, I didn't encounter the cleaning lady from the Black Lagoon.

Cleaning staff was very rude. Owners should establish a cleaning schedule based on hours that have…read morethe least amount of foot traffic. It is not conducive to have staff clean during peak hours and when paying customers walk around or unintentionally interfere with tasks they should not be treated badly or talked down to like a child. If I were the owner I would be questioning the cleanliness of my facility if it is being cleaned during peak business hours. Also, tell her to smile she makes it uncomfortable.