I've been a steady customer of True Tread for 15 years today I went to get the standard 5000 mile…read moretire rotation and spin balance done. Well after getting scolded by a mechanic and told I don't need spin balance and to quote "It's a pain in the ass to do" and "We're short handed". They will no longer see my vehicle or me again. I went in for contracted service and was basically told no and piss off. DONE!

They are efficient, thorough, and do not oversell. In fact, during their overall safety check,…read morethey discovered a bulb out and replaced it free as a courtesy. It is worth the drive from Niles to have my car so well cared for.

This place is AWESOME. I had an oil change scheduled at Prys, and after I picked up my car I…read morenoticed a noise. I called at 4:15 and they answered, stayed two hours past close, and replaced my brake caliper. This issue had nothing to do with them just weird timing, but Gus, "Timmy", and the headmaster of the operation fixed it and only charged me for the part. I will definitely be going back.THANKS PRYS.

Demanded $2000 to get my car off his lot, they towed my car 3 miles and dragged it by the front…read moretires in park and only stored my car for 2 days. 3 miles, 2 days, $2000 + damaged car. Scammer !!!

I had originally brought my car in for a starting issue. That issue spiraled into other issues that…read morebegan to unfold. After speaking directly with the owner, Jack Harlan.. I trusted my car was in good hands. He made sure to go above and beyond all expectations. He worked with integrity and honesty through the entire process. I can't recommend Jack enough. He has shown us first hand that he isn't running just an average service center. He is running a business that makes a difference and truly cares for the people he is serving. My car is back up and running smoothly. Thank you again Jack!

Called your shop......asked if you worked on older vehicles (1963 Impala), lady said no. Your…read morecommercial on TV shows old cars in it.....why?

Excellent service, fast, clean and affordable. I Definitely recommend! Very professional.read more

After waiting for a different service to respond (flat tire on the highway) I called Bud's. Quick…read moreresponse time, friendly and professional. They were also less expensive than the other service that didn't show.

This place is a rip off. They wanted to charge me over $100 just for a diagnosis of my engine…read morelight. Very rude over the phone and in person. I would never recommend this place. I put one star because they suck

Extremely rude on the phone. Blew me off. Said they would call back and that they "had another…read morecall". Never called back. Didn't seem to want my business for my 500 dollar repair. Don't worry, they'll never get my business now!

AAA always sends Carpenter's and I've never had a bad experience. They're always friendly and…read morepolite and get the job done quickly and efficiently. I wouldn't hesitate to call them for anything.

Didn't read the other one star review BUT, I've dealt with the owner a couple times and he was very…read morepleasant to deal with and was fair on his charges. I've also dealt with one employee that came to my residence in the small service truck. He was totally professional, very polite and very efficient at his job. Personally from my experience I would recommend these guys all day long. Kudos.

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

I purchased a Subaru in 2018, with a full warranty that included oil changes from a dealer that I…read moremoved away from. It was too great a distance to travel for oil changes. I had visited other locations as well and never paid a dime for an oil change. Today, my Forrester was taken in for an oil change by my partner, and they said that they could not use my warranty because it "didn't include oil changes". I provided my warranty information (even though it's associated with my account and has always been) and they were prepared to process the oil change and charge me money, something that I am not required to pay under my warranty. I guess someone didn't want to do their due diligence and follow up with the other retailer or just didn't know how to do their job. Guess that's the unfortunate state of the workforce these days. It's unfortunate that this is the closest retailer to me, I'll now have to travel twice as far to the original retailer to get the service in the warranty I've purchased. Avoid.

These guys were a life saver. I was traveling through the country and my alternator went on my car…read morein this town. The Chevy dealership recommended them bc they didnt work on foreign diesel cars. So this shop took us right in and started investigating how to fix my problem quickly. They located a part for me which was a problem all in itself, got it ordered and installed. They offered me a loaner car so I wasn't stuck at the shop all day and gave me a recommendation of where we could go to relax for a while. Just great service! Only one down side was that in the rush to get a stranded mom out of there (I begged to get this done asap) something happened to my oil level sensor. They had thought that it was possibly wet and it would stop giving me a problem but unfortunately while I was at my final destination it just completely stopped reading my levels. They had told me that I had an oil leak so that caused a concern for me to drive the vehicle bk home with no sensor to read the oil. They offered for me to stop on the way back but I would have been passing through after they closed on a Sat. So I had to have it fixed at a location where I was. Armando's hourly rate was quite high but I really didn't have much of a choice and I was assured I was in good hands so that made it sting a bit less. But when I had to get that sensor fixed because the clip got messed up during the alternator fix it was definitely frustrating. I do wish they would have looked at it better before I left but they had done so much for me already and it was past closing time he said. All in all I would go to them again. They were extremely kind, knowledgeable and empathetic. I'm sure if I wasn't stranded and they had more time I wouldn't have had a problem with the oil sensor. Just sucked having to pay to get that fixed also. I'm sure you will be happy with their service if you needed.

Extremely professional and trusted place to do business. We have used them many times for…read moreMechanical, Body, and paint work. The are exceptional and highly recommended! They have always performed a great job on our foreign vehicles.