I had a tear in my leather upholstery of my van that I thought could never be repaired. This…read morecompany did an excellent job, I am very happy with the results.

Absolutely the worst service I've ever experienced. The technician was over an hour late and didn't…read morebother to apologize. When they finally arrived, their equipment looked old and barely functional. They managed to leave my carpets wetter than they were before, and now my entire house smells like mildew! To make matters worse, they accidentally scratched my hardwood floors moving their equipment and denied responsibility. When I tried to contact the company to complain, I was either hung up on or sent to voicemail with no response. The 'manager' I finally spoke to was rude and unhelpful, basically blaming me for the issues. I'm now out hundreds of dollars, my carpets are ruined, and I have to pay someone else to fix the damage. Do yourself a favor and avoid this company at all costs!

Everything from the time I called, with prompt and courteous service, to the actual cleaning which…read morewas superior to anything I had done before. Our carpets look clean and beautiful. Very respectful of us and our belongings. We are both so pleased and impressed! Provided fast service at a great price and did an outstanding job! Got out some really tough stains that renters had left behind thought would never come out. We have told all of our family and friends about you SteamGenie !

Sometimes I believe that angels flap their wings and move us in the right direction. I was…read morereferred to Mr. Baker after an unfortunate event where a very nice coat was virtually destroyed. I called and spoke with Mr. Baker and we hit it off. He is such a wonderful person. I mailed the coat to them and he and his team made lemonade from a box of lemons. He shipped the coat back and the repairs were very well done. One day I plan on visiting him just to meet this wonderful man. I highly recommend their service as well as the experience.

This is not a shop I would normally frequent. I was with my wife, who was getting some repairs on…read moreshoes, and so I just hung out and looked at all the stuff on the walls, the interesting little items for sell, cards, craft stuff. There is a craftsman who works here. The window display has some antique stuff you don't normally see. My wife recommends it.

Great team who handles things professionally. I would recommend them. They moved a sleeper sofa…read moredown two flights of stairs with no issues. Friendly business who do things the right way.

I hired Gentry movers for a local move from Greeneville to Kingsport…read more On MOVING day, they showed up on time, however the lead mover said he wasn't feeling good, and suggested I call for TO RESCHEDULE...on mov day!! He then proceeded to inventory my move, and 1/2 way through my house, walked off the job and drove away, saying he wouldn't move me. I called to get a replacement, but none was available. The owners apologized and said they would try to reschedule me the following weekend. I would not recommend this company

I was telling a friend that I've had my Harley-Davidson heel boots for about 20 years, and the last…read moretime I wore them I sounded like a horse walking down the street because part of the bottom was missing. She told me about this place, so I figured I'd give it a try. I honestly thought it was probably going to be pretty expensive to get them fixed. The owner is super personable, got them done really quick, and his prices are very reasonable. The bottom was coming off, so he glued it back into place and replaced the bottom of the heel. He did such an amazing job! I'm happy with how they turned out and definitely glad I brought them here. I would recommend this place if you need your boots or shoes repaired.

They were able to replace the soles on my boots that needed special ordering. They stood by their…read morequote and did an amazing job. Did take a while.

This place is AMAZING!!!! My husband was a patient in a local rehab facility and their location was…read morejust down the street....wonderful people, wonderful service, prompt was and fold service and extremely reasonable pricing!!!! I highly recommend!!!!

washing machinea are fine but the car wash isn't and I should've know not to but don't use your…read morecard they make card readers lag so you can swipe it more then once till it reads it and it charges you for more then once and you only receive the one time charge. if you go only use quarters

It's wonderful to find a craftsman in a modern cobbler shop, using vintage equipment that is still…read moremaintained in immaculate condition, with an artist at the controls. The owner worked on my boots immediately, showing me what he planned to use before starting, and did extras--like polishing the upper and the stacked leather part of the heels on my Stingray cowboy boots--and brushed and polished each boot. I'm going back next week with my 35-year-old Hornback Alligator boots that need a lot of work (soles, heels, and refinishing). They were a gift from someone I loved, and I'll wear them until I go into the ground; however, I'd only trust Doe River Leather Works to make this repair perfectly.

This is how you DON'T REPAIR SHOES!!! If you can't do a professional job, you should NOT be in…read morebusiness! Todd completely and unprofessionally RUINED a pair of knee high canvas Chuck Taylor's. You owe us money for this. Avoid this shop for shoe repairs. Not worth the cost it will take to completely replace the shoes.

Great service, quality work by a father- son team! We are very satisfied with their work and…read moredefinitely recommend!

Gavin's carpet care did an amazing job on our carpets and rugs in our house. He was very thorough…read moreand took the time to explain certain stains and how he cleans the carpets. Very friendly and provided outstanding customer service! Not to mention his affordability! Great price. Would highly recommend!