This is how you DON'T REPAIR SHOES!!! If you can't do a professional job, you should NOT be in…read morebusiness! Todd completely and unprofessionally RUINED a pair of knee high canvas Chuck Taylor's. You owe us money for this. Avoid this shop for shoe repairs. Not worth the cost it will take to completely replace the shoes.

Did a horrible job and was very unprofessional about it. Glue was all over the bag and only excuse…read morehe had was "he had personal stuff going on". Bag looked better before we brought it to get fixed

We recently bought a used boat (with a torn boat cover from a tree that had fallen on it). This man…read moredid such an amazing job at fixing the 2 tree holes as well as re-stitching some weak areas! His price was very reasonable and we had the boat cover back in the same week we dropped it off. I highly recommend his work because it looks great too!

I'd rate zero stars if I could. This jackwagon wasted my time and 30 miles (each way) to meet him…read moreat his 'shop' and he never showed up, even after I talked to him on the phone TWICE!... no show, no call back, no explanation. Don't waste your time and energy on these a$$holes that are doped up, hung over or just too lazy to work.

Absolutely the worst service I've ever experienced. The technician was over an hour late and didn't…read morebother to apologize. When they finally arrived, their equipment looked old and barely functional. They managed to leave my carpets wetter than they were before, and now my entire house smells like mildew! To make matters worse, they accidentally scratched my hardwood floors moving their equipment and denied responsibility. When I tried to contact the company to complain, I was either hung up on or sent to voicemail with no response. The 'manager' I finally spoke to was rude and unhelpful, basically blaming me for the issues. I'm now out hundreds of dollars, my carpets are ruined, and I have to pay someone else to fix the damage. Do yourself a favor and avoid this company at all costs!

Everything from the time I called, with prompt and courteous service, to the actual cleaning which…read morewas superior to anything I had done before. Our carpets look clean and beautiful. Very respectful of us and our belongings. We are both so pleased and impressed! Provided fast service at a great price and did an outstanding job! Got out some really tough stains that renters had left behind thought would never come out. We have told all of our family and friends about you SteamGenie !

A person like me. Not sure what the owner meant by this…read morecomment but that is what he called me. I guess he meant I was a person who expected quality work and materials promised when you pay a premium price. We had an ottoman cover covered by his shop a little over a year ago. We were concerned about toenail scratches. A young lady showed us a material she guaranteed best on the market and would last forever. Well a little after a year the material has started pulling apart. I showed him the top and he admitted toenails did not cause. When I ask for the name a material manufacturer he would not provide. I simply wanted to talk to them because he would not stand behind his work. Seeing he was not supporting his work we left he stated he loved to see people like me. I ask what he meant and he would not explain . I assume he meant someone who expected quality for a premium price. If the material he originally showed us was really good if maybe we did not get what we payed for. If you need upholstery work find someone who will stand behind their work!

Got a new top put on our 89 Mustang Gt. Marcelo & Mavis were very professional & friendly. They…read moreordered what we need & even made a new well liner for trunk. The top looks amazing. They are cheapest price around too & had it done within a week start to finish!

I was telling a friend that I've had my Harley-Davidson heel boots for about 20 years, and the last…read moretime I wore them I sounded like a horse walking down the street because part of the bottom was missing. She told me about this place, so I figured I'd give it a try. I honestly thought it was probably going to be pretty expensive to get them fixed. The owner is super personable, got them done really quick, and his prices are very reasonable. The bottom was coming off, so he glued it back into place and replaced the bottom of the heel. He did such an amazing job! I'm happy with how they turned out and definitely glad I brought them here. I would recommend this place if you need your boots or shoes repaired.

They were able to replace the soles on my boots that needed special ordering. They stood by their…read morequote and did an amazing job. Did take a while.

I would give DJ 10 stars if I could! I called him with a special request for a last minute…read morerecognition award in the middle of a very busy award season. DJ took the time to talk through what I was looking for and produced an absolutely beautiful piece in less than 2 days. The recipient was touched by this and we are over the moon with the result. I 1000% recommend Etch This And That and look forward to working with DJ in the future. THANK YOU DJ!

If you are looking for that PERFECT gift for someone that has everything, Etchthisandthat is the…read moreplace to go! The company produces top shelf products with an eye for detail and personalization. I recently sent them my family coat of arms, they made me five of the best looking tumblers I have ever seen. They were personalized with a caring eye and no doubt, will be very well received by my family members, fantastic job Etchthisandthat!

I'm so pleased with the wonderful job Lysa restoring my lovely Emily. She understood my wants and…read moreneeds and was very professional. I highly recommend her services

Mike and Lysa do awonderful job. They are highly recommended by me They refinished a table for me…read moreand did a wonderful job. They are really good to work with Vanessa Wheelock

I found them to be honest and trustworthy. They are professional with everyone and are very…read morecompetitive. GOOD PEOPLE !!

A return customer. staff is all friendly and helpful. They never try to sell me beyond price I am…read morelooking for. resized my ring same day while I was in town so I didn't have to drive over again which I really appreciated.