The ACTV is Venice's public transportation system. At the airport we were able to purchase our…read morepasses from their machines. We decided to get the daily passes (48€/2 day pass) because we thought we would be using them to travel around a lot. In retrospect this was a mistake and we would have saved money just getting the ticket into town and the ticket to the train station. This was the most I paid for public transportation in any of the European cities for the least amount of time I spent in the city. To add insult to injury, the Vaporetto, or the waterbus, were crowded and at times barely admitted any new passengers on at the stop. At our stop we waited for over an hour to get onto a waterbus. It delayed our plans and set back everything for our time in Venice. On the day we left, we saw some other people who were first in line be denied getting on the boat if they have luggage. The rules are so inconsistent with no rhyme or reason. If you find yourself depending on these vaporetto during your visit, make sure to leave ample time for cushion so you don't get stranded or miss a flight or the train. Honestly you might be better off walking. Because driving is not an option -- there are no cars on the Venice islands.

We purchased a 3 day ticket on the ACTV website. Note that there are 3rd party sellers, so careful…read morewhen buying, because we saw one for 50€ that included taxi and restaurant discounts, that wasn't sold by ACTV. The pass can be used in land and on the island. Once we received the email we walked up to a Kiosk to figure out how to redeem it. The QR code that was included in the email did not work. We had to type in the confirmation code. Once the screen prompted the tickets. We selected and printed them out without issues. If you're on the island there's actual customer service kiosk you could go to and speak to someone. We were able to use the card to take the bus, and Vaporetto. We did not get a chance to use the Lido. Google Maps is super helpful, but I would strongly suggest looking at the screen, and map that is near each pickup location. We boarded one of the buses at 11:30pm, which ended up taking us 2 cities away from Venice, and was one stop away from calling it a night. They don't loop back to where they picked you up. Since the bus did not run again until 4:30am. We had to take an uber black back to Mestre. Expensive lesson learned. When you board a bus, or get ready to enter the vaporetto line. Scan the card without having your finger or hand over it. I made the mistake of doing that a few times and so it took a couple tries before it actually scanned. As for riding on the bus and/or vaporetto. It can get PACKED. Depending on the stop and time. If you're the first on the bus. You'll find a seat, but they have the AC off so it's HOT. Depending on time of the year of course. If you're one of the last to board. Expect to stand and hold on to something. It's definitely a cheaper way to get around, but if you're looking for comfort and space. Book a taxi, or water taxi to get around instead.

Walking distance with our luggage. It was a convenient location, got off the train and went right…read moreover the bridge. It was a nice stay, big room, although bed wasn't comfortable, clear bathroom. We had a cute lil out door area with a table and chairs. Friendly front desk. A down side was our room was right in front of the front desk so we could hear them talking while we were sleeping. Ps city tax is to be paid in cash and upon check in.

This resort was absolutely beautiful, the workers were so kind and great to talk to. Rooms were…read morevery clean with a beautiful waterfall shower. There's so much history here and you can tell as soon as you walk in. Breakfast was amazing and over looked the water. Our room overlooked the canals which was so nice and relaxing to have during my stay. I will definitely try and make it back in the future.

I stayed here for 3 nights. It is very close to Piazza Roma bus terminal (I took shuttle bus from…read moreMarco Polo airport for 10 Euro). The train station is 10 minutes away over a new glass & steel bridge. They are located at the junction of 2 canals. You get a heavy key that has a fob to unlock door and insert in slot above light switches in room to activate lights/power plug. Leave fob in place overnight. They offer a separate key (10 Euro refundable deposit) for the room safe inside closet. When you leave the room, you drop off the key/fob. My room was on the 1st floor (not ground floor). The windows have storm shutters. The floors are stone & marble in the bathroom. They have a mini-fridge with 3 complimentary bottles of water. Their is a elevator to serve all 6 floors. Breakfast is served 50 meters down at their sister location, Hotel Olympia.

Small Venetian hotel with perfect location and excellent staff! Room comfortable , views to die for…read more! Breakfast was the best hotel breakfast I have ever had ! Do yourself a favor and book this right away

This hotel is absolutely gorgeous! We stayed here 3 nights and enjoyed every minute of our stay…read more The lobby is beautiful and smells amazing. The staff is extremely accommodating and always welcoming us as we come and go. They help with all of our bags and everything we needed during our stay. The room was large especially for Italy and European hotels. It had a huge closet and large bathroom. The bed was wonderful and comfortable with fluffy down pillows and comforter. There was a welcome treat left for us with some special cookies. The mini bar is well stocked and reasonably priced. The bathroom has a walk in shower, big vanity and mirror and toilet plus bidet. The best feature was the towel heater! Not only does this dry your towels quickly but the warm towel as you step out of the shower is divine! All toiletries are provided including little extras like toothbrushes and shower caps. There was a hair dryer as well. The bathroom was well appointed. There is no detail left out at this hotel. The customer care is exceptionally good. They ensure every detail and comfort is provided. They are always willing to call water taxis and provide recommendations for dining. The lounge and bar are also lovely and they take exceptional care of guests. This will be our go to hotel chain especially this hotel in Venice for the lavish experience. Everything here was wonderful and we thoroughly enjoyed ourselves!

First and only night in Venice. 3.5 would be my actual rating but won't bump up to 4. It is a nice…read moreclean hotel in a very convenient location. Staff was friendly, accommodating, and professional. At the same time I was not blown away. My biggest issue and reason for my 3 stars is mostly based on the fact that I could/would not stay more than one night. We had a view of a wall and it was a struggle to even get to the window to look out. I didn't want to spend time in the room due to the fact that with no light coming in the room was dark. Not what I pictured my night in Venice to be. Others in our group had a similar lack luster view. Make sure you request a room with some kind of view. Breakfast was from 7 to 10am...we missed our "free" breakfast as we had to leave by 7am for the airport. They hotel provided a "breakfast to go" bag which was quite nice. I was impressed with that. The room has an Italian decour with gold and red colors. Shampoo and hand soap in pump bottles not individual containers. Coffee machine was excellent. Bidet in each room. Bed was comfy enough but I have had much better. Short walk to great cafes, restaurants and stores. 25 min walk to the heart of Venice. Depending how you go to airport (water taxi, car, bus and water taxi) I would say approximately 35 min. Hotel lobby is very nice, smaller than expected, and water and apples upon checking in. If I returned to Venice I personally would stay elsewhere.

The New International Limo in Venice was the perfect conclusion to our beautiful time in this…read morelovely city. I'd like to preface with sharing our start in Venice...what appeared to be a quick jump on a people mover and 170 meter walk from Piazelle Roma on Google Maps was totally incorrect. It became over 700 meters with at least 8-10 footbridges! Thankfully we are both fully mobile and could manage our heavy luggage but it is a sore memory and still sore arms 4 days later that we hope our review spares other visitors. New International Limo set up a Water Taxi for our return to catch our train that delivered us directly from just near our hotel to Piazelle Roma and our awaiting chauffeur Gabrielle. Gabrielle quickly grabbed our bags from the Water Taxi and whisked us to the beautiful black Mercedes van awaiting. It was clean and new. Gabrielle delivered us safely to the train station for the next leg of our adventure safely and with no stress. My lesson learned is three-fold. Don't trust google maps in countries outside the US and Canada until after you are settled and have an idea of exactly where you or hire an expert like The New Inetrnational Limo. Venice is lovely and beautiful but not meant for anyone elderly or overweight with mobility or health issues. It is worth every penny to call The New International Limo from the beginning to end of any visit in Italy. They are experts and can handle everything from your water taxis to car services to your trains and lodging. We also learned they offer amazing tours and wished our stay was not so short. When we return Marina Brugaro and her team will be our very first call or email.

The staff are all magnificent! The service they provide is 5* in a very unassuming way. All to…read morehappy to help with everything. 3 quaint rooms for breakfast. Our suite was very spacious and had a separate parlor. They arranged our airport transfers, gave us recommendations for lunch and dinner, gave us ideas to go sightseeing (been to Venice before). I could not have asked for more. I will say, it's not the easiest to get to from the bus station: 1 people mover, a porter to carry bags over 2 bridges. Might have been easier to get to from train station but, live and learn. The lady who met us at the desk and appeared to be here every minute of the day, Francesca was amazing. I only wish I had the chance to thank her but she was off on Monday. The staff were amazing the hotel impeccable. Will have lasting memories of Venice.

You know what the best thing is about this hotel?Everything! Every vintage nook, antique door…read morehandle, the free breakfast, complimentary slippers and toiletries, I tell you, it's everything! My husband and I fell in love with this hotel. The customer service is superb, charming and attentive and thoughtful. It sits right across the Sta Lucia station, so if u took the train, then you are just a bridge over. The concierge offered to upgrade our room and im glad we did! our room had that little tiny balcony and it was just marvelous and overlooking the Grand Canal. The room was opulent looking, heavy drapes adorn the balcony windows and accented by antique victorian chairs. Tiny chandeliers hung in the bathroom mirror and of course a big one in our junior suite. There was a tv and a mini bar with tea service and coffee as well. I was regretting not staying another night. I will definitely book again when we come back.

It doesn't get any better than this! I am so happy with my experience riding on a gondola. To…read morelisten to the history of who lived where and the flooding that happened in November was very informative. I really enjoyed the ride. Something everyone should experience.

I enjoyed the gondola ride. However, I have some concerns…read more The price is 90 euros for 30 minutes. Or if you pay 100 euros you get a longer ride. We paid for the extended ride for 100 euros. But our ride was only about 15 minutes. He pointed out 3 historic buildings and that was it. There was so much more that we had hoped to see and didn't. Especially for the 100 euro price (extended version). It was so short. But when you pay upfront, you can't ask for it back lol They make you pay upfront. It's a little bit scammy.

We were given a gondola in which out of 10 this was the only one that had silver instead of gold…read morestatues and emblems and this one was rusted and tarnished and the paint was missing and worn on the steps and the railings were loose and noisy and ugly. All the others were in real nice condition. Not sure why they gave us such a ratty gondola but not happy.

Did the walk and talk tour with Anna. Such an awesome experience. She was very knowledgable we also…read morestopped for a spritz along the way.