I received a great shirt as a Christmas present, but it was unfortunately too small. I took it to…read morethe store to see about exchanging it for a larger size. The gentleman in charge (older with curly hair and glasses) went on and on, in a rude way, about the exchange policy. He said it was purchased more than 90 days ago and he could not help me. I apologized and said I received it as a Christmas gift and had no idea when it was purchased. He then told me I should frame it. Sir, I wasn't looking for a project, I was just trying to find a solution for a shirt that didn't fit. He then left mid conversation and told the employee to call him if he needed anything. I purchased a hat and a sticker because I wanted to support a small business, but the employees certainly don't care about their customers.

I was a member of their "Tee Club" for many, many years. Since that time, their prices have gone up…read moreand I have found their shirt quality to not hold up as well in the wash. In general, I'm also not a fan of the branding with the STEEL CITY text as opposed to preferring a desire for them to have more of a logo as opposed to this basic text. This shop is absolutely beautiful inside and well merchandised, but having been here a few times almost nothing catches my eye for a purchase. They have a lot of higher end releases now that are not compelling enough for me to purchase.

Awful customer service, rude and poorly managed. Never again…read more Will go to the one in Ross or order online.

I had such a pleasant experience at this store, that I had to review it…read more I generally like Gap for cheap basics. I don't care for their sportswear nor their fancier dresses--I don't think most of it is high enough quality to be appropriate for corporate or even business causal workplaces. But for t-shirts, button-downs, shorts, jeans, leggings, and other such items for playtime or to wear at my more causal workplace, it's perfect. I pretty much bought a new summer wardrobe for under $100 by going in on a days where most items were 40% and by using a TON of saved up rewards cards that I get monthly as a cardholder. Plus Tuesdays offer an extra 10% off for cardholders. Let's just say that I saved more than I spent. What stuck out to me was that the girl--I believe her name was Georgette--who rang me up went out of her way to make sure that I got the best deal possible with all of my promotions that I could use. It took three times as long to ring up me, but she was very patient and friendly during the process. I actually filled out the store survey when I got home because I was so pleased! Bonus, you can now opt to save a tree and get emailed receipts. This will also put you on the mailing list to let you know when the sales are so if you're thrifty like I am, you can save a ton.

Oh man! I brought a leather jacket to be repaired and cleaned and boy did Roberta's team deliver!…read moreI'm kicking myself for not taking pictures of the jacket before repair, but trust me, the lining was totally ruined and needed a lot of work. Her team replaced the lining and cleaned the leather so that it looks as good as new. The jacket is from the 80s so they were able to restore it to its glory days! The price was reasonable and they got me my jacket in less than 2 weeks. If you ever need leather repairs or cleaning do yourself a favor and stop in this store.

Seamstress there did an outstanding job on my vintage leather jacket. Highly recommend.read more

The customer service at this location provided to me by Courtney was just top-notch. I had to call…read morein for a couple things to be brought up to the cash wrap so that I could stop in quickly grab them and she was totally on the ball from start to finish. I love the store, it's so nice to be in a shopping environment where the biggest men's pants size isn't a 38. They've got great selection from name brands, and their in-house brand which is much cheaper but still of nice quality. The clearance section is always filled with good things to look at. Close to settlers Ridge, and it's really a store for big people, not fat people, but big people. I'm 6 foot 6, the perfect place for me to shop.

This J.Crew Factory in South Hills Village mall sells clothing and accessories for women, men, and…read morechildren. As I shopped around this store, an employee greeted me. The racks and shelves were packed with merchandise. Their prices were moderately high. Many years ago, I loved J.Crew's dresses, but they no longer make many of them. At the checkout, I did not have to wait in line for long. I bought two t-shirts for $41 total. The employee correctly rang up my purchase and thanked me. I like the fit and style of the t-shirts, but their fabric wrinkles.

A good selection of good quality shoes to choose from. I like the ability to see online which…read morestores have what before go. Helps get an idea anyway

allayah was awesome she had let my husband stay in store a little bit longer to get something for…read moremy kids birthday. she was really patient and understandin. would definitely recommend going to her for help with next visit.

This LOFT retail store in South Hills Village mall sells women's clothing and accessories. Prices…read moreare moderate. During my visit, the shelves and racks looked to have much merchandise. An employee greeted me and told me about their sale. I decided to buy a shirt that was half-off for a total of $20. At the checkout counter, I had only a short wait for an employee to serve me. She accurately processed my transaction and thanked me. At home, I tried on the shirt. The fit is slightly boxy and baggy, but I really like the color.

I found some nice clothes and enjoyed the 40% discount being offered that day. However, the sales…read moreassociates could have been helpful. Did anyone offer to help me? No. Did anyone ask to start a dressing room for me, as they do at Talbots or J. Jill, for example, no. When I made my purchases, Erin, the sales associate, asked if anyone had helped me. When I said, "No," there was no apology. Although she had spent 10 min chatting up the previous customer, I received none of the niceties that customer had received, not that they're really important. No tissue paper wrapped around my clothes, no asking if I wanted the hangers although she had handed a bunch to previous customer, no asking if I wanted the receipt to hold or in the bag. I am clean, neatly dressed, and actually fit the profile of a typical Ann Taylors customer so I can't see why she acted so nonprofessionally. If you want personal treatment, try J. Jill across the way.

Nice store. Good selection of high quality footwear. Helpful and knowledgeable staff. First time…read moreRed Wing had a sales since before the pandemic. Learned you get free laces for Red Wing footwear. I bought really nice pair of boots. Super high quality and comfortable. Red Wing is not inexpensive. But you get super high quality footwear. Truly, not any better can be found.

Drive by there nearly every day. Red Wing is a quality brand. In the store a few times to browse…read more Shoes and boots sturdy. Staff helpful and friendly.