Bring money if you need your hearing aids repaired. The cost to replace one wire on my Widex Evoke…read morehearing aid was $150. Then they charged $70 for the office visit too. Too expensive for the service. Not coming back

Very bad experience with this company. They seem to be more about the money than actually helping…read morepeople. My wife was in need of getting updated hearing aids quickly since her older ones were performing poorly. They say they have a "Low-Income" program and require you to send tons of paperwork as proof, which we did. It took us over two hours to gather, scan and e-mail everything they requested. After close to two months of waiting their story changed and she was told it could take up to 6 MONTHS to get hearing aids on their "Low Income" program. While in the process of waiting for their "Low Income" program, they were of course pushing their $4,000 hearing aids with Financing. They weren't even able to fix the old hearing aids so we have to go to a more accommodating company. They shouldn't offer a "Low Income" program if people have to wait up to 6 MONTHS for urgently needed hearing aids. It just seems like a big bait and switch operation...

I am so pleased with this hearing center. Everyone is…read morepleasant and extremely helpful. I can always count on LuAnn for her patience and help; and Dr. Ann Welker and Ben for providing excellent care - I have never been disappointed.

I have had the good fortune to have met with and worked with Dr. Candace Robinson, who as resolved…read moremy hearing problems with professional fitted and adjusted hearing aids. I have been putting off getting hearing aids for many years as they are "too expensive." My wife, finally tired of having to repeat everything thing she said, insisted that I get my hearing checked; as she pointed out that not being able to hear will cause a decline in a person's cognitive ability. The cost on hearing aids covers complete evaluation of your hearing needs and three years of care, including recalibration as need to fit your needs. "You don't know what you don't know!" And you don't know what you are unable to hear until you are able to hear it! I am completely satisfied with my experience with Dr. Robinson. I recommend her with my highest level of confidence. Dennis W. York Pennsyvania

Very friendly people who helped my husband to hear again. They truly cared about him and…read moreunderstood his problems.

My MIL and I went to Heidi for hearing aids and we were well taken care of by her and Rachel. They…read morewere patient, relational and generous with their time. I am a first-time wearer and had a few glitches; my MIL was a bit of a challenge...but Heidi helped both of us until we were satisfied. And did I mention the cost savings? At least $600 for me with better guarantees and twice that for my MIL! HEAR HEAR!!

Enjoy seeing Sharon at the front desk when checking in. She's the best!! Todd, the audiologist…read moreknows his stuff too and my "aids" are working pretty good for "aids." I'm rarely kept waiting as they take care to see you fast. Hopefully, I won't have to anytime soon, but I'll buy my next set from Sharon and Todd.

They were so thorough and kind to my mom and seem to really understand how hearing affects her…read moreAlzheimer's. I am so glad we went there

Being in the medical field (with much experience when it comes to hearing aids and diagnostics), I…read morewas skeptical and hesitant to patronize a new business, especially when it came to something as important as my hearing. Most people don't know it, but hearing loss can lead to early onset dementia as well as many other brain deficiencies because your brain starts to shut down if it does not hear what it is supposed to. I called on the phone and spoke with Ashley. She was quick to get me an appointment which surprised me but made me happy. I then went to my first appointment with Bethany. From that point on, and currently, I am absolutely blown away by everything about this business. From the time you walk in the front door until the time you leave, you feel cared for in a genuine manner. These ladies are simply amazing! Bethany has been my primary Specialist but they want both want me to have the best experience possible. Now, hearing aids, aren't necessarily easy to fit someone with as myself, so be patient. I guarantee that if you let these ladies do their job, you will be a happy individual and Will still be able to hear the birds chirping, beautiful music, and in my case, the sounds of my grandchildren. These ladies want to set you up with hearing aids that are the "best for you", not the most expensive or not the cheapest. I firmly believe this, with all my heart! I give these ladies and their business and AAA+, 10/10 or whatever rating will show that if you need hearing aids, this is where you want to be.

I highly recommend making an appointment and getting your hearing tested here! I have nothing but…read morethe very best things to say about the awesome staff, service and the high quality of these hearing aids. The office was bright, cheerful and very welcoming. Alice was so friendly and had all the necessary paper work ready for me to complete. Mrs. Sandy Swartz was so professional, so caring and knowledgeable when testing and doing the fitting. She was patient with me and compassionate while I cried. Sandy explained all the programs and features I could choose from - to personalize my hearing aids. I am so very pleased that I have the gift of hearing and my dignity given back to me. Thank You!

I have been seeing Jul and Nikki for a few years now. I recently purchased new hearing aids from…read moreNikki at the Mount Joy office. It was such a pleasant experience. She recommended the newest Phonak devices and they work great. We started off with a Hearing exam and test and she explained my hearing loss in a way I could understand. Nikki is so pleasant and caring. I really felt so comfortable. I did get the latest Phonak devices and so far they exceed my expectations. I really don't even have to adjust them as they sense my environment and adjust to my needs. Also the office people are just nice, competent people. Overall a great experience without any high pressure sales pitch. Sonya, Mount Joy, PA

Julie is GREAT. The service is unparalleled. Any time a problem occurs, she or the office…read moreresponds and gets me in quickly to resolve the issue. I have been a customer for about 10 years and have had 3 sets of "Resound" hearing aids. Each set has been progressively better. My current set is the best, I believe, on the market. They have rechargeable batteries which was an issue with previous models. Julie fine tunes them to my hearing challenges and I have no problems hearing people talk and understanding what they are saying. As you get more mature and the hearing starts to go, give Julie a call. She can help and the Resound Hearing Aids are almost invisible.

Excellent personalized service by Heather. Just love her. Listens to problems I might be having and…read moreimmediately finds the solution. Love how she can tell on her computer how many hours a day I normally wear my hearing aides and is quick to remind me why it is important that I wear them as much as possible.

Heather is beyond awesome!! I've had exceptional care for several years! I've never experienced…read moresomeone with more patience and caring and so determined to ensure my hearing aids were perfect to begin with and then maintaining my hearing and reducing my tinnitus with regular check ups and reprogramming when necessary. you can't find a better solution if you have hearing loss and tinnitus - go see Heather!!