I recently finished round three of physical therapy at FSPT in Lancaster, OH. I did a Google…read morereview for rounds one and two, but was prevented from doing another. Hence this review. FSPT is wonderful and amazing. I love the staff; they really know their stuff!! They are also very kind and caring, and you can tell how much they care about their patients. The Director, Amelia, is, amazing! I worked with her much of the time, and she really helped me a lot. Amelia sets the environment and her staff seems very happy and comfortable with her as Director. I worked a lot with Chris as well, as I did in rounds two. Chris is now the Assistant Director now; it's well deserved and he is awesome too. I worked with Amelia and Chris exclusively this time. Holly, the Office Manager, keeps everything going and takes care of everything and everyone. She really really knows how to do everything and is on top of everything. Everyone is so friendly and nice.I wouldn't go anywhere else for PT. I hope I don't need a round 4, but if I do, that's definitely where I'll go! FSPT IS THE BEST!

From the owner: At First Settlement Physical Therapy (FSPT) we prioritize affordable care and a family atmosphere…read more Established in 2000 in Marietta, OH, the historic first settlement of the Northwest Territory, our name reflects our deep roots in the community. As a family-owned private practice, we treat our patients and employees like family. We accept all insurances and maintain no waiting list. At FSPT, we are committed to providing personalized care in a welcoming environment, where every patient feels valued and supported on their recovery journey.

Receiving outpatient Physical Therapy at Fairfield Medical Center was a great experience with…read morefantastic outcomes. Luke was the best and definitely took the time to address my shoulder pain and goals. Fantastic.

Multiple times I found my loved one soaking wet laying in pee. They didn't follow Dr orders. In…read moreless than a month she had bedsores. Stopped feeding her. STNA cleaned bedsores with no gloves.Don't even take your worst enemy there.

I have been working with the staff here for over a year since appointed as a volunteer guardian of…read morea resident. The staff has always been good about communicating with me and paying attention to the needs of the resident. Almost all of the personnel with whom I've dealt have shown genuine care for the resident of whom I'm guardian, as well as the other residents with whom I've seen them interact. They make my job as a guardian easier! God bless them for doing this work and doing it well.

I am alive today because the attendents know what they are doing and more. God bless. Warrenread more

The FMC hospital ER is a joke!! All they want is your money and they don't care one bit about your…read morehealth or well being!!! They have no clue what they are doing, they misdiagnosis, refuse specific treatment requested since they didn't feel the symptoms were life threatening enough to worry about with the CT scans they did even though you can't really see gall stones with a CT scan, you would think they would know this. After being in the ER on 2 different occasions and waiting over 5 hours to be seen each time (and then having the ER attending physician tell me that yeah the drug seekers no the terminology to use to get seen first! What? Are you kidding me? Did you really just say that after I have been in tremendous pain waiting to be seen? How unprofessional and unacceptable), they still couldn't figure out I had a gall stones even when I begged them to perform an Ultrasound as I knew that was the problem, they still misdiagnosed me and sent me home. Only for me to have to end up having gall bladder surgery because you guessed it I had gall stones! I suffered for over 1 1/2 years with the problems because they couldn't do their job! I had specifically asked for an Ultrasound the last visit as I didn't want to have to pay my $6,650 deductible for a second year in a row and we were there on New Years Eve, so had they not made me wait 5 hours in the ER and had they done as I asked I would not have had to pay another $6,650 but of course they dragged their feet, said nothing was wrong and told me I had to have my personal doctor request the Ultrasound, which of course would be in the next year so my deductible would start over. Had they been smart enough to diagnosis me correctly when I had been there in Jan this all would not have been a problem, instead they just ordered test me done that were not necessary and then the doctor that performed those tests laughed at me when I asked him to schedule the ultrasound to check for gall stones. His answer was well if it's gall bladder when it presents itself you will know...guess what doc...it was presenting itself and you all were too ignorant to find it and to do as the patient asked you to do!! What kind of facility are you people running that you cater to the drug seekers and the rest of us suffer and you could care less that you are diagnosing incorrectly and turning away people with true medical issues. All you want is our hard earned money and you could care less about helping us. Then when calling to talk about my concerns with them after receiving the most ridiculous bill for surgery,again they couldn't even get all of the concerns listed in the review of the case. There is no communication between departments and again they don't give a darn about the people they only want our money for the crap service the give. Here's the joke of the whole thing, while going in to pay the outrageous bill for the crap service there was a sign on one of the doors that read the following: Our Common Purpose: We make a difference for everyone by creating exceptional care & experiences from the heart...Always then it had the word IMPACT and here are what the letters stood for: I-Integrity M-Make a difference P-Passion for Excellence A-Always Improving C-Customer Focused T-Taking Risks. I could have puked when I read this sign what a crock of bull. They don't follow or believe any of that sign. I took a picture but can't add it to this post. Seriously FMC, get your ideas in line, it's not about the almighty dollar it should be about serving the patients and doing everything in your power to get them well, not let them suffer for over 1 1/2 years when it could have all been taken care of the first visit if people would just do their job correctly in the first place!!