Another job well done, this time on our residence. This will be the 7th system sheer comfort…read moreinstalled for us. Carl designed the system, Ray, Tommy, and Carl installed it in one day. We chose the super efficient Rheem prestige heat pump, and gas furnace. Looking forward to economy, reliability, and less co2 emissions. Our old system lasted 25 years! Be sure to check for rebates from utilities.

We've called sheer out twice. I think our technician has been George both times. We had a unit…read moreinstalled by a since out of business agency and Sheer has been very fast to respond, and I haven't felt like they sell an overpriced service or try to sell you an unneeded option. They're a good value, knowledgeable, and I'd recommend their service to my friends.

Updating after I revised my profile to indicate I actually live here, not SF…read more Outstanding. Our heat pump has been iffy since we moved in three years ago. It finally turned into an iceberg in mid-November during the cold snap (reversing valve sensor inop). It took a couple visits to diagnose, acquire parts, and fix all the issues, and Doug's team kept us updated on progress throughout. However, the best part was when James asked if the unit was still under warranty. We checked and it was, with only two weeks remaining on the covered period! So all the parts were covered and the work was completed before the deadline. Considering how much time they spent I was very pleased with the final bill. And their mindset to ask about our warranty just shows they're doing their best to save their customers money. Highly recommended! Thank you, Doug and Team!

Had them come out to check out my unit as my AC wasn't working. Charged me literally hundreds of…read moredollars ($960) not included their "diagnostic quote". Didn't end up working. Had another company come out- $250 and working. Avoid, avoid, avoid

We had a service call to bleed a furnace line for one our properties. While this service call was…read moretaking place, a neighboring property of ours also had a gas leak for the furnace. The office worked with us to quickly add another service call to handle the leak and got us fixed and ready to go at the same time our gas company was here. We have used this company for several years now. The office always answers the phone, their appointments have a quick turn around time and their quality of service is worth the price. Their technician Tyler is friendly and knowledgeable. 10/10 recommendation this company.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

Call Dad installed a new HVAC system and performed electrical work as part of the project. The…read moreexpectation was a 200-amp panel upgrade, but instead they initially installed a meter panel and left the existing panel unchanged. This was only corrected after I complained. We have now failed two inspections. The first failure was due to insufficient wiring. The second failure was due to loose connectors and because not all of the work performed was properly disclosed on the permit. The inspection failed again as a result. This has caused significant delays to our renovation, and we are now unable to submit another permit until these issues are resolved. Electrical work is a major part of an HVAC installation, and repeated inspection failures are a serious red flag. The crew also left construction debris and trash behind, further reflecting a lack of professionalism and attention to detail. Based on this experience, I strongly advise against using this company, especially for electrical work. Look elsewhere and save yourself the hassle of correcting substandard work.

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

3 weeks to get an appointment. Then cancel for an emergency. Then 3 weeks for another appointment…read moreand try to cancel that one. Hard to have trust. Need to hire more people

terrible service from mcnutt "service" group. dena huber, mcnutt agent, testified in court that…read morethey did not need to pull a permit to do hvac work in my home, but NC statutes do require them to pull a permit. they dont even know the law, or mislead the court or dont know how to be truthful. avoid them at all costs, or it will cost you! robert vaughn testified in court that their work was inspected by neil lankford, but if he did inspect their work, he totally missed seeing the bad job, incorrect electrical work and improper installation of humidifier/de-humidifier they did. unbelievable.

Dwayne McKinney has to be the worst communicator/business owner I have ever run into. I laid out…read morewhat we wanted in a new HVAC system and he showed up to do a walk-through prior to a proposal. It was a system costing us $21,000 and though his bid was on the higher end of those quoted, I decided to go with him since he was a small local business. What a mistake of a lifetime. Holes were drilled through 90 year old beautiful brick home creating air gaps I could put my hand through, he re-used old parts despite billing me for new, ductwork pinched and hanging on unsupported lineset, exhaust vent placed (drilled through brick) in wrong spot, he left unfinished work, the gas line run to wrong locations, and little cleanup was done afterwards. I sent photos and documented work attempted compared to what was promised on the proposal and gave him several chances (over a year) to fix things that can be fixed (some are so bad they just can't be fixed). He never calls back or communicates.... good luck on getting warranty work done. The worst part is the holes drilled can't be fixed, the other fixes will cost another $10,000 by somebody else because I can't trust him to be in my house without me there. He put an outside condenser unit exactly where I mapped out it shouldn't go, directly outside a main dining room window. Please stay far away from Mckinney Heating and Cooling!

From the owner: Installation and replacement systems . Repair and service most modelsread more