I was worried my 2007 heating/cooling system was going to give out. I called JB's and spoke to…read moreLinda, their personable and knowledgeable receptionist, who sent Mike out to our house to check things out. Mike was also knowledgeable and friendly. He taught me some useful things, and discussed brands he would recommend. He thoroughly inspected everything. Our unit was fine; he only had to replace one part. I will gladly recommend and use them again.

I cannot say enough wonderful things about JB'S! They treated me like an actual human being which…read moreis super rare these days with service companies. Love them!!!

Another job well done, this time on our residence. This will be the 7th system sheer comfort…read moreinstalled for us. Carl designed the system, Ray, Tommy, and Carl installed it in one day. We chose the super efficient Rheem prestige heat pump, and gas furnace. Looking forward to economy, reliability, and less co2 emissions. Our old system lasted 25 years! Be sure to check for rebates from utilities.

We've called sheer out twice. I think our technician has been George both times. We had a unit…read moreinstalled by a since out of business agency and Sheer has been very fast to respond, and I haven't felt like they sell an overpriced service or try to sell you an unneeded option. They're a good value, knowledgeable, and I'd recommend their service to my friends.

Updating after I revised my profile to indicate I actually live here, not SF…read more Outstanding. Our heat pump has been iffy since we moved in three years ago. It finally turned into an iceberg in mid-November during the cold snap (reversing valve sensor inop). It took a couple visits to diagnose, acquire parts, and fix all the issues, and Doug's team kept us updated on progress throughout. However, the best part was when James asked if the unit was still under warranty. We checked and it was, with only two weeks remaining on the covered period! So all the parts were covered and the work was completed before the deadline. Considering how much time they spent I was very pleased with the final bill. And their mindset to ask about our warranty just shows they're doing their best to save their customers money. Highly recommended! Thank you, Doug and Team!

Had them come out to check out my unit as my AC wasn't working. Charged me literally hundreds of…read moredollars ($960) not included their "diagnostic quote". Didn't end up working. Had another company come out- $250 and working. Avoid, avoid, avoid

They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

I contacted Call Dad due to my ac not blowing cold air. They repaired it by replacing the capacitor…read moreand that was the extent of the repair. I was charged $739.16, which was due upon completion. At the time, I didn't realize this was an astronomical amount for this replacement but my neighbors told me afterwards that I was taken advantage of because this part generally was under $50.00. I contacted the business and was told that the part was $400 and the rest was labor. I complained about amount and was offered a service warranty for a 20+ year old system, which I did not need. I also was told that the item had a lifetime warranty, which I did not ask for. I would NEVER had agreed to replacement of this part had I known how much they were going to charge me. I would have gotten a second opinion. After extensive conversation with Patrick Olszewski (field service manager), he said I would receive a refund in the amount of $250.00, which I have yet to receive. This conversation took place on 9/3/2026. I have spoken with several different people in this organization trying to get this resolved. I received an invoice (not itemized) that says I was due a refund but didn't get it. Think twice before doing business with this company. ADDENDUM: I have finally received reimbursement.

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

3 weeks to get an appointment. Then cancel for an emergency. Then 3 weeks for another appointment…read moreand try to cancel that one. Hard to have trust. Need to hire more people

terrible service from mcnutt "service" group. dena huber, mcnutt agent, testified in court that…read morethey did not need to pull a permit to do hvac work in my home, but NC statutes do require them to pull a permit. they dont even know the law, or mislead the court or dont know how to be truthful. avoid them at all costs, or it will cost you! robert vaughn testified in court that their work was inspected by neil lankford, but if he did inspect their work, he totally missed seeing the bad job, incorrect electrical work and improper installation of humidifier/de-humidifier they did. unbelievable.

Dwayne McKinney has to be the worst communicator/business owner I have ever run into. I laid out…read morewhat we wanted in a new HVAC system and he showed up to do a walk-through prior to a proposal. It was a system costing us $21,000 and though his bid was on the higher end of those quoted, I decided to go with him since he was a small local business. What a mistake of a lifetime. Holes were drilled through 90 year old beautiful brick home creating air gaps I could put my hand through, he re-used old parts despite billing me for new, ductwork pinched and hanging on unsupported lineset, exhaust vent placed (drilled through brick) in wrong spot, he left unfinished work, the gas line run to wrong locations, and little cleanup was done afterwards. I sent photos and documented work attempted compared to what was promised on the proposal and gave him several chances (over a year) to fix things that can be fixed (some are so bad they just can't be fixed). He never calls back or communicates.... good luck on getting warranty work done. The worst part is the holes drilled can't be fixed, the other fixes will cost another $10,000 by somebody else because I can't trust him to be in my house without me there. He put an outside condenser unit exactly where I mapped out it shouldn't go, directly outside a main dining room window. Please stay far away from Mckinney Heating and Cooling!

From the owner: Installation and replacement systems . Repair and service most modelsread more

We've been using nublue for several years and we have been extremely pleased! I can attest that…read morethey do wonderful work and never try to up charge for something that doesn't need to be done. They are very efficient in scheduling and when they are finished, they send photos and a full summary with the invoice. It's a common sense approach to a business that others seem to have difficulty with.