I was worried my 2007 heating/cooling system was going to give out. I called JB's and spoke to…read moreLinda, their personable and knowledgeable receptionist, who sent Mike out to our house to check things out. Mike was also knowledgeable and friendly. He taught me some useful things, and discussed brands he would recommend. He thoroughly inspected everything. Our unit was fine; he only had to replace one part. I will gladly recommend and use them again.

I cannot say enough wonderful things about JB'S! They treated me like an actual human being which…read moreis super rare these days with service companies. Love them!!!

We had a service call to bleed a furnace line for one our properties. While this service call was…read moretaking place, a neighboring property of ours also had a gas leak for the furnace. The office worked with us to quickly add another service call to handle the leak and got us fixed and ready to go at the same time our gas company was here. We have used this company for several years now. The office always answers the phone, their appointments have a quick turn around time and their quality of service is worth the price. Their technician Tyler is friendly and knowledgeable. 10/10 recommendation this company.

They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Great service and staff! Had an entire heat pump / AC installed including ductwork. Cost was right…read morein line with others we received but with a better unit. The techs were great, hardly knew they were here. The owner stopped out twice to check on progress. Everything looks and works excellent. Top notch!

From the owner: The professionals at Asheville Air have years of experience on all major brands of heating and…read morecooling systems. We provide quality work at competitive prices for homeowners, business owners, and contractors. Call 8 AM to 5 PM Mon to Fri to schedule an appointment or call 24X7 for emergencies.

extremely poor customer service. charges very high prices, then does not deliver on commitments.read more

Beware of this company that will rip you off…read more If you want the absolute bare minimum job done, without a shred of a reasonable good faith, this is the company for you. I do not recommend you use this company that will fleece you for an inch (literally). We used this company for moving our RV 3 miles, and paid the full amount someone would pay to take this a lot longer distance. The driver did the very minimum and took our RV from point A to point B without issue. The issue arose when he let us know it would be $150 extra to back the RV onto 2 leveling blocks. He did not let us know ahead of time that it would cost us $300 to drive 3 miles and then roll forward 1-2 inches onto these leveling blocks, so we were taken aback. The driver had also taken our blocks home which we needed to level our RV (accidentally), but was unable to return them the next day. He was unwilling to make a fair decision to roll our RV forward 1-2 inches onto these blocks, so he deferred to the "boss man" as he called it. I had called the office to see if they would be reasonable and they returned my call and let me know that they would be able to cut me a deal to have the driver roll the RV forward 1-2 inches for only $100. I let them know that was how outrageous that was due to how much I had already paid and how little they had to do the previous day. I denied their ridiculous offer and asked the driver simply return the blocks instead. It is not a good idea to hire this company if your goal if you would like to avoid getting ripped off by them.

I've had a roller coaster of a relationship with Control Specialties. They fixed my old heat pump…read morein the dead of winter, when it froze up. Then, when it was struck by lightning, they installed my new heat pump. There was a bad apple in the bunch that led to a handful of problems along the way, but they eliminated the person that caused them, fixed the problems, and responded quickly and thoroughly. They even refunded me for parts that were unnecessarily installed by the "bad apple". After all this, I will still call them if I have an HVAC problem.

I had an issue with my air conditioner so I gave these guys a call. They quickly got back to me and…read morescheduled a visit. I could not be happier with the way this turned out. Scott came out and performed a thorough check of both of my units. He was very professional and very thorough in explaining the issue which was a frozen unit. He offered a very reasonable service plan which actually save me money in the long run. The pricing was very reasonable and they work was excellent! If you're looking for someone to call to take care of any kind of heating and air-conditioning needs I would definitely recommend these guys!

Carolina Comfort installed my American Standard heatpump in June 2014 and I didn't have any…read moreproblems at all with my system! New Management! In 2023 we needed to make some modifications to my system but Carolina Comfort was TOO BUSY to address my modifications to the SYSTEM THAT THEY SOLD AND INSTALLED! Too busy to take care of their own 9+ year customer! So now that the system out of warranty by a year I asked them to evaluate it for repair and alternatively to quote a new heatpump. Given the chance to sell me a new YORK system (bottom of the ratings) they proposed to repair my system without properly pressure testing for leaks or testing the compressor. This was after they baselessly claimed that it had probably overheated and would likely only last a year or so, and stating that the unit would only last about 3-4 years max. I am a retired degreed engineer and licensed to purchase refrigerants by the EPA so after I challenged their report they withdrew their offers to do any work for me. Good Riddance!

Made an app't for a technician to do a HVAC tuneup; time frame was two hours for the technician to…read moreshow up. Did not show up, did not call. I called the office who told me he was delayed. I said "why didn't some one call me, I just wasted two hours without even the courtesy of the person telling me he'd be late?" The receptionist apologized, but it wasn't her fault, it's the fault of the technician not having the courtesy to call, or the company for not training staff to be courteous and to not waste people's valuable time.

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.

I replaced the led lights and cans on my approximate 15 foot ceiling. Steve and James came over and…read moredid some pretty precarious high ladder work to change them out, and also change out the dimmer which was probably the cause of prior bulbs failing way too soon as the dimmer replaced was not rated for LED, as it was probably original to the 2005 house. Steve and James were great guys who went above and beyond and made sure everything was 100% and cleaned up. They also suggested work arounds to use the equipment I bought for the job. Shout out to Jeremy who set up the task with me giving me options for how to accomplish the job. It's the 2nd time I've used A-American Electric and both times the electricians were stellar. Definitely my electricians here in Arden.