It's not the prettiest place and I hear people saying the furnishings are dated, it's not the comfortable chairs and rooms that make the place, it's the people. The staff are amazing. From the day my Dad walked through the door he felt at home. He hadn't been well for a while and Buckingham Manor was close to home and family. They offered assisted living, meals and laundry services. I was there unannounced and often, sometimes more than once a day. I wanted to be sure my dad was happy and he was receiving the services provided. They would remind him to come for meals and if he didn't, the staff would go get him. He sat at a table for meals, with 3 other residents. he was able to chat and make friends immediately. Mr dad was a very social person, always on the go. The down town Stouffville location was perfect for him with shops and restaurants.
The people there really cared. It was nice not having to worry if he was eating or taking his medication. Because I was subsidizing his stay, I appreciated the management keeping me advised of any extras. My dad was across the road for respite. those people extra billed me for services I couldn't afford, and I am not sure were ever delivered. even after I said no, they just kept adding extras. Buckingham included everything in the price, and in my opinion gave way better care, they just didn't have the fancy furniture.
I can never say thank you enough times for everything they did for my dad, I will always appreciate they were like second family when he was there and were so kind to him. read more