Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

I came to the Armory today for a pop up event with local crafts and handmade items. It was a pretty…read moregood space and a nice event. The only other stores I've ever been to at the Armory are the Alex and Ani jewelry store and I've been to TRATA a few times. Excellent brunch.

I've been to this area it has a lot of stores here like West Elm, Fleet Feet, Village Bakery,…read moreTrata, Alex and Ani and Shop Peppermint. I've been in the space that they use for events, for shopping, BecomingBoss and Yoga. They have a lot of parking that is shared it seems certain times of the day you may not get any parking. The Armory is a great space to visit for a little shopping or some lunch or dinner. Enjoy

Absolutely not!! Not only was my realtor awful I'm in a house that knowingly needed repairs!! There…read morewas no " as is" clause in the listing but yet she put it in tiny letter on the contract afterwards rushing me to sign !! She said sellers would not allow inspection, wouldn't not allow my daughter to see the layout SHE never fought for us being the buyers rep... so my furnace just went, the hot water tank needs immediate fixing, dish washer don't work yet she said it worked when we went through " no" you turn it on heard the motor and turned it off! I tried to run it and water all over the floor. Garbage disposal broke!! Seller made out and so did my realtor and Howard Hanna , DONT recommend unless want to end of like me thousands of dollars in dept 3 weeks into closing!

I recently purchased a "newly renovated" home from James Robert Blaine, who is a Howard Hanna…read moreagent. He sold me a home that he both owned and was the listing agent for. The fast moving market in Rochester does not allow for buyers to get a pre-purchase inspection if they want to be competitive. He is clearly taking advantage of homebuyers given this environment. I obtained an inspection after the close and it revealed serious issues caused by Mr. Blaine's renovations. These fixes will require close to 7% of the purchase price to correct. These are not discretionary or cosmetic fixes. They are foundational to the functions of the home (ie: plumbing, structural walls, and electric) I approached Mr Blaine. He took no responsibility and instead told me to contact his attorney. Given that he was both the owner and the listing agent, I would recommend avoiding working with him at all costs, on either side of a transaction. I would rate this agent and the organization with negative stars if possible.

I recently purchased a home sold by this realtor. The house turned out to be a filthy money pit…read morebecause they hid everything so well. Not only was the owner filthy, she left a washer and dryer, and a range that do not work. I think that should be disclosed at the very least. People say that you are not buying appliances, but then why leave them in the house? If you choose to purchase a home sold by Hanna, please, please look over every square inch. It will serve you well to do so, believe me. I am the type of person that would never sell a home the way this owner did, and I think the realtor should have guided her as to how the shape of the home should be. I guess it is true that realtors are just like car salespeople, and that is very sad indeed. A home is where one lives, and it should be clean, and the owner honest.

I had a terrible recent experience with Howard Hanna Realty Services Pittsford, who received a…read more$9,600 commission to serve as my "buyer's agent" in addition to representing the seller for an additional $9,600. While brokers and agents have an "ethical" and contractual obligation to 'represent the interest of and advocate on behalf of the buyer', that was not my experience with the HH Pittsford agent, who minimized and dismissed my concerns about discrepancies with her property description along with identifying deficiencies and needs for repairs and maintenance at the sellers expense. I also shared these concerns with the HH Pittsford broker and HH NY president but never received a response. This speaks volumes as to how Howard Hanna views clients as just another quick 6% commission. As a result, I recommend that home buyers avoid using any seller's agent as well as the seller's listing firm to represent you as a "buyer's agent" for an easy 3% commission. This "dual agent role" is filled with conflicts of interests in an industry that demands high commissions and often provides little value to buyers. Realtors usually want you to commit to a 6% commission that increases your mortgage and property taxes and ties you up with a 3-month contract with little commitment on what they will provide you. Sellers should consider the growing trend of buying and selling houses directly via Zillow, along with a flat-fee MLS service, personal websites and direct marketing to neighbors, families and friends; Realtors often have financial relationships (that are frequently not disclosed) with the people that they recommend that you use. As an alternative, consideration should be given to directly hiring your own consultants (eg. legal, financing, home inspectors, contractors etc.) that you have researched and will be responsive to you and not the realtor. There are many alternatives to using realtors (and the people that they recommend) that can cost substantially less and result in a win-win situation for both buyers and sellers.

went to 1 apartment showing damaged floor boarding that was advertised as having "new floors" and…read morehad a horribly pee-soaked shared hallway leading to the unit. The apartment was still occupied by tenants who had their belongings out in the open (because it is their home, although they rent. Landlords seem to forget that). only 5 minutes into the showing, the 'landlord' was glued to her phone and ignoring potential tenants. Kind of like she said what she needed to say at first, then the quarter ran out of the jukebox. further, I watched people come in, BOLT to the bedrooms (without looking at the kitchen/living room) and say 'go go go' while rushing out the door. I'm more than positive that Kristin let people rob her tenants without checking who was there for the showing. several strangers had shown up in the time we were there and there's no way to keep track of everyone. this landlord should probably just go back to bartending. the entire experience was foreboding, and I recommend anyone to check out other reviews with similar experiences. seems to be a pattern.

I have lived at 90 Alexander St Unit 1 for the last 2 years. At first glance it seemed like the…read moreperfect way to start my journey in Rochester. It started with electrical outages here and there that were initially quickly resolved. When I re-signed my lease a year later it got a lot worse. In July whenever I would use my microwave it would trip the circuit and I had no access to the breaker. It took on 3 occasions 4-5 days to flip a breaker. Causing me to lose 100s in groceries. Essentially being without power for 3 weeks with a day or 2 in between outages. I was told that my microwave was defective and replaced it. The microwave was not the issue as these outages kept happening. They then replaced the breaker. I was told by someone on their maintenance team "This building needs to be rewired but they are too cheap to do it." These outages would come once a month sometimes twice. Eventually, they rewired it so that the lights in my bathroom and bedroom don't work but it would prevent my appliances from overloading the circuit. The furnace died this last December for a week. In one of the coldest weeks of the winter. This past week, the whole building has had no hot water and while fixing it a pipe burst causing my living room and the entrance way to the building to flood. I have requested some sort of relief to these situations that have cost me a lot of money. I couldn't even get an apology from the property manager. Don't rent from Wilco, they don't maintain their properties, don't care about their tenants and don't deserve your money. Save yourself money and headaches, and find a better option for your rental needs.