I had the misfortune of having my classic Porsche car die on a road in Mashpee yesterday. It also was a bad day to try and find a towing service to come an collect the car because of a number of accidents on state roads, which I later discovered that the State police have first call on the towing services. After many failed attempts I finally connected with Andrew of your company. While he had other calls to attend to, he promised to come once he was finished. He was extremely helpful in giving us updates and arrived when he said he would. Because my car is old, he took great care in loading it onto the truck and securing it onboard. Andrew is a great representative of your company and appreciate all his help in making a bad day better. read more

Buckler's Towing Service - Buckler's Towing - Towing Near Me - Hyannis, Massachusetts

Horrible place. $300 tow for medical emergency. And the attitude of the guy answering the phone and in person. Unnecessary. Bad bad vibes from this place. I noticed on the itemized bill they have a charge for reaching out to the car owner. Never happened. I had to make several calls to find out where my car was. F this place. read more

Warning! Do not use this company!! Very unethical! This company is holding my dump trailer that was stolen in GA and taken to MA hostage! The police had it towed to this company. I was not notified at all or given any choice! I was contacted by Coweta Co. sheriffs dept 4 days after it was taken to this facility. The rude employee told me I had to Fly there to bring my ID and title! Absurd! I contacted the police dept and of course they said that was not the case! I emailed the police dept those documents. Then I was told I had send an original notarized letter stating who would be picking up my Dump Trailer. They will not accept a fax or email. They are collecting $50 a day so they're making it as difficult as possible for me to take possession of my Dump Trailer. I call a nearby towing company that was much more pleasant to deal with for them to pick up the trailer. I notify Bucklers and they said No that towing company is not allowed on our property!! read more

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Had a great experience! They came very quickly for our tow and Jacob the driver was very kind and extremely helpful as to where we should not tow our Jeep. Exceptional service! read more

Called about my Civic that wouldn't start in the parking lot of the grocery store. They arrived within 20 minutes. Keno was so helpful and got my car on the flatbed after trying to jump it. He took care of getting it to the dealership and everything. Thank you!! read more

The owner is a very rude person and doesn't know how to deal with people. He forced me to use my insurance company to get more money from the case. I WONT USE THEM ANYMOR! read more

I had tried to start my 2019 Honda CR-V after it had been laid up for the winter. Even charged it overnight. No luck. Called AAA and Buckler's Towing Service was at my door in under 2 hours. Colby & Ken couldn't have been more professional and efficient. Turned out I needed a new battery which they had and replaced easily. All in all about 20 minutes at the house, and I'm back on the road. read more

Two terrible experiences in 2 days with Buckler. First, they were dispatched out from AAA to jump start my car for a dead battery. I don't know if the guy was just incompetent or what but he couldn't get the car running and told me to have it towed to my mechanic. Next day, I make arrangements with my mechanic and tell him it's on the way. AAA called me and said Buckler refused the tow that day (understaffed) but could do it tomorrow. I wasn't going to be with the car the next day. No problem says AAA. Just leave the keys in it and will make a note to the driver saying owner will not be with the vehicle. Buckler employee came to tow the car and proceeded to call me several times as well as ringing my doorbell repeatedly, waking my entire family up at 730 am (I was not at home and explained that to the driver over the phone) He then proceeded with the tow and had to call me again for directions because he couldn't find the shop (directly located off a main road, large lot and sign). I was just speechless at this point. 2025, navigation and Google maps are a thing but I guess not for this guy. Long story short, my mechanic calls back and tells me there's nothing wrong with the car. The battery just needed to be charged! What?! What a waste of time and resources, Bucklers. Total incompetence at all levels. Never again! read more

Worth every star and then more. Anthony, my driver came right out within 20 minutes of the call on Friday afternoon. Even though my car is almost 20 years old he treated as if it was brand new. He was very polite and nice to ride with for 2 hour ride back to a shop. I would use this service and request Anthony anytime he is an asset to the company. read more

Excellent service! After breaking down, I called AAA. They arranged for a tow from Buckler's. They kept me updated and came quickly. Matt was polite and professional. read more

The owners son I believe it was dropped my car off the tow truck and then proceeded to curse at my mother and I. You're going to lose business if you keep letting your son have temper tantrums. read more

After a long shift at work, I ran an errand in Hyannis. When I got back to my car in the parking lot, the ignition key would not work, the whole ignition system was frozen up and I was stranded 12 miles from home. I called 2 locksmiths, the car dealership etc....no one was answering on a Sunday night. My insurance company called 3 tow services and they refused to come help me. Then Buckler's was called and they arrived in 15 minutes! The driver's name was Ben and he was a life saver! He was professional, courteous, knowledgeable, charming and so helpful. He not only flawlessly navigated towing my car out of a busy crowded parking lot, towed it to my local mechanic's lot, but allowed me to ride with him and dropped me off by my home. Ben actually made the 12 mile ride pleasant and seamless. I can't say enough nice things about this experience. Thank you, Ben, for helping me and for your positive attitude and skills. I will recommend Buckler's to everyone and I hope they realize what a great asset Ben is to their staff, he was great! Barb W read more

Excellent service! Called me right back, came the next day and arrived on time. I had originally called another company, but when it came time they gave me a run around. This is a great company! read more

Don't count on this guy to tow you in an emergency or to have the decency to even call you to let you know that he refuses to come pick you up. I was stuck on a busy highway at 10pm in the dark and this guy was contracted by Chrysler Jeep roadside assistance to tow my jeep. I had to call him, only to have him yell and talk over me saying that he is refusing to pick me up, I am too far away, and he has no idea why he was given this assignment, and that I had to call roadside assistance back to find someone else to tow me. read more

I had a dead battery, and called AAA, which sent Buckler's out. Aaron, their employee, was such a pleasure. Easygoing, knowledgeable, calm, and communicative. The battery needed to be jumped, and Aaron's testing equipment showed it was in need of replacement. Bucklers installed a new battery for a fair price, and Aaron was great. He represented Buckler's really well. I want people like Aaron working for my employer! read more

Woke up to a flat tire and had to get to work. I called AAA and they told me it would be an hour wait. Yikes! 15 minutes later David from Buckler's Towing Service pulled into my driveway. He was friendly, courteous, and had a tremendous work ethic. He had me on the road in no time. I highly recommend this company. read more

I was at a motel in Yarmouth for the weekend..when I went to start my car Sunday am - dead battery.. Was due to Kids leaving light on but battery was almost done so this was Final straw. Called AAA and they sent Bucklers. Came within 30 min.had a tough time taking out old battery but worked hard in HOT weather. Put in new battery.Very professional and polite. read more

We had to use their towing services early this morning. The driver Josh was fantastic. He was pleasant and courteous and didn't laugh at the mistake my daughter had made. I would recommend them in a heartbeat. Thank You again Josh read more

I broke down on 6 Westbound with a blown tire. They came out within 30 minutes and dropped me off at Townfair Tire. Chase the driver was great and very helpful. I would absolutely recommend them read more

Had a flat on May6th on the corner of 134 and rt 6A. Called AAA and the response was quick. A friendly and knowledgeable young man named Matt P put my Hybrid Honda on his flatbed and took me to Hyannis Honda, where I had to leave my car till the next day. Matt then made sure that I had a rental car and took me to Thrifty in Hyannis to pick it up. His kindness and thoughtfulness made me feel comfortable in a tense situation. If I ever have a problem in this area of the cape I will definitely call Bucklers if Matt P is an example of the high caliber employees who work there. Sincerely Gerry Amann read more

car was towed due to accident. (police tow) they would not bring car home due to my father not having cash in hand (but he had cash at home for blocks away) then tried to get car towed later 8 ish sat night but person from company refused to deliver car. ended up having to pay for extra tow and $70 dollars in storage for less than 24 hrs. terrible customer service rude person on phone at night. thinking its the owner otherwise he would be fired. called Barnstable police (police ordered tow) to inform them how rude and obnoxious they are. I would have given them 0 stars. but young kid 21 22 yro driving ramp truck. who delivered the car back home Saturday morning. was very talkative and very professional. as you can tell I won't call them again !!! read more

I don't know what some of the negative reviewers are talking about. A+ service after our car was totaled in an accident. The young lady in the office was efficient and went out of her way to help. Same for the yard guys - very courteous and helpful. read more

Horrendous, absolutely no customer service. Rude, abrasive and unprofessional.... Do not use this company, the operational protocol is chaos... read more

HORRIBLE. One of the worst towing company I have ever come across. Never been treated so awful anywhere.

Avoid...I wouldn't use this company for any services again. They were not helpful and not customer focused.

I have been using bucklers towing service for years and wouldn't have anyone else. I have seen how other companies in the Hyannis area tow cars and trucks and how they treat them and compared to Buckler's I wouldn't have or even let anyone else touch my vehicle. They have always been courteous and professional and every time I have seen them tow a vehicle they are always careful with that and do not drive like a raped ape! read more