My experience at this used car sales center was about as good as you could ever hope for. The owner…read moreis a lovely and wonderful human, who gave us a fair price and did extra paperwork to get us financed (we were from out of town). Highly recommended

DO NOT BUY A VEHICLE FROM THESE PEOPLE! They are shady,…read moretreat customers with a condescending attitude and the car you buy will break down. It is a fact. If you ask them questions about the vehicle's history/a warranty of any kind/or ask them questions of any kind about anything mechanical or maintenance related before or after you sign, They will turn on you like snakes! This is the famous line coined by the salesmen here: "I feel that you don't want my help, so DO YOU WANT THIS CAR OR NOT??!!" Yes, they will yell and They will put the paperwork that has been sitting in front of you in a drawer and slam it if you ask questions.This is how they turn on customers, another example is phone avoidance. They will avoid your phone calls or route them to their best manipulator. DO NOT TRUST THESE PEOPLE!! GO ELSEWHERE! IF YOU HAVE CREDIT ISSUES GO TO TIM DEAN.

Lots of cool cars and trucks. Cheap and homey inside.read more

December 4, 2017 -- was interested in a PT Cruiser they have on the lot for $2900 - took it for a…read morediagnostic and it will need $1000 worth of repair for a heater core and power steering cables. Offered them $1900 and he said (and yes, I quote) "Nah, I can get $2300 for it as it sits". I replied with "Even knowing it needs that repair?"... "Yep". Not even a counter offer. Not only was he unwilling to move on price or help with repairs, he was short and abrupt with me and really not even friendly.

Rented a dump trailer from Luxor auto group great pricing…read moreeveryone was very helpful and understanding answered any questions I had in person or on phone. Would highly recommend for any services they offer !

Fantastic service and reasonable prices! Amy and Doug went…read morewell over and above my expectations in our vehicle purchase. Wonderful experience and highly recommend this dealer. Thank you !

Came in for an oil change. Justin in service was super nice and welcoming. Thanked me for coming in…read moreand working with them. Got me in and out quickly. While I was waiting for my service to be completed I was able to stroll around and look at some cars on the lot. New trucks look great. The sales guys are nice and not pushy. They let me look with out pestering me. They do offer free coffee and water. They have a couple vending machines if you want to snack as well. They also have a TV in the waiting room. All in all, excellent service visit. Great friendly staff.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

One employee in the service department for all Klamath Jeeps, Chryslers and Dodge cars is…read moreunacceptable. Do not buy, there's no support - even within warranties you'll be out of a car for WEEKS. No rentals. Customer Care is having to arrange cars to be towed over the hill.

Just moved to the area lots of bad reviews online for this dealership so I thought I'd call and…read moretalk to the service manager about getting 1 of my 3 jeeps in for service. Called and left my name and number 3x requesting a call back. Never heard anything. I can't imagine how frustrating that would be if my car was in for service

My parent bought 2 cars form Tim Deane. Last time, there…read morewas an issue with the 4 wheel drive in their truck, the car had no warranty what so ever; We called him and Tim got it fixed without an issue. I decided to buy a car from him and I am poor. He totally worked with us on the down payment and helped me get into a newer car with no hassle. This is the place to go.

Beyond disappointed..... Had my brother in law pick up a car that was on the lot a few days ago who…read moreowns a tire/mechanic shop in Klamath falls. He did a complete bumper to bumper check for me and confirmed the purchase price on the car. He even fixed a few things on the car at no charge to Tim Deane's as a favor to me because I was going to purchase it. I left from Bend this morning for Klamath falls to pick it up and pay for it only to be informed that Jay sold the car a few min before I arrived into town without any heads up or consideration of the deal that had been discussed. Sadly I guess this is where the stigma of a used car salesmen get their reputation from.... bummed.

I had not been having a very positive experience with my local dealer, so I called Subaru of…read moreAmerica and they recommended I reach out to Klamath Falls Subaru. I initially spoke to whom I believe was Chris on the phone and explained my needs and my frustration with the local dealer. He was not only understanding, but patiently answered all my questions and was very professional. I was already so impressed with his helpfulness that I thought to myself "this is too good to be true." On the day of my service I was greeted by Daniel. He too was extremely friendly, professional, knowledgeable, and patient. He treated me and my dog like family, and listened to my needs and explained everything in great detail. They took my car right in, performed the service, and addressed an ongoing concern I had with the brake system. Everything was perfect! Everyone was extremely friendly, professional, and seemed to truly care about me and my car. The dealership, service area, and customer lounge are clean and comfortable. For the first time since buying my Subaru I truly felt taken care of and heard. They have restored my faith in Subaru. Although I am driving from Ashland, it is well worth the extra time and miles. Such service is rare these days, therefore I truly appreciate these guys. I am looking forward to many years of business with klamath Falls Subaru, and when the time comes I will definitely buy my next Subaru from them. Thank you Klamath Falls Subaru for being so awesome!

I purchased a used car 1+ years ago, there were a few issues needing attention and I called to ask…read morefor an exception to be applied to the normal "As Is" type sale, since I felt some of the problems were overlooked in error. My call was not returned. When I made a personal visit, I met with the sales manager, who was genuinely concerned about the experience I had. He was a little upset that some items slipped through their regular inspection routines before going out the door and was asking why I didn't bring the car back. At about the time I was explaining that I had in fact called, the salesman that took my call stopped by his desk and told him I had indeed called, and that my call was forwarded to the service department but again, there was a breakdown in communications. The sales manager immediately ordered a loaner brought up to the office (brand new) and insisted I leave my car with them. This dealer proceeded to not only fix my complaints, but found other items needing a little attention and made ALL repairs at NO CHARGE, and even threw in a car wash. I am now convinced their intent was pure, they don't want something going out the door if it ain't right. One other thing.....the service writers get 5 stars, especially Daniel. He was very patient with this crusty old man, and a big thank you to Neil, the sales manager. I'll be back when we wear out the one we got.

I had a bad experience here. Sales people are not your friends and they have no problems screwing…read moreyou out of money even if you are disabled.

BUYER BEWARE!!! I…read morewas in regular communication with both Eric and David in sales in regard to purchasing a 2026 Toyota Grand Highlander Hybrid Max. My timeline for pickup was Thanksgiving 2026. Then one day they stopped speaking to me. I called, email, and left messages and for some reason they ghosted me and decided they didn't want my $65k for a new car. Not sure why. But I can't trust a dealership with poor communication to hold a car for me for a couple of months before I pick it up. Should've been an easy sale.