I moved into this community 3 months ago. The apartment is beautiful. I live with my daughter and…read moreher husband. The 3 bedroom is the perfect size for us. The kitchen is great and the living room and dining area are big enough to entertain. The deck is large and spacious. The management had always been kind and helpful. Went to the pool today and all I can say is....refreshing and relaxing. The community is also quiet and secure. Close to the train and food and shopping.

I greatly enjoyed my stay at Valley Stream Apartments. The management team was very knowledgeable,…read morehelpful, organized, and attentive to both the resident and property needs. The apartments are well equipped with amenities such as a washer/dryer, dish washer, central air, ceiling fan, walk in closets, and decent storage space. The balcony provides extra space for fresh air and a beautiful view of nature depending on the building you are living in. The parking is good, as rent includes your own designated parking space. The complex overall was quiet and well maintained. The location is very close to the train, main roadways, and shopping stores. I lived here for over 5 years and would definitely recommend Valley Stream Apartments to future residents looking for a new home. It was definitely worth it! A++

The walls in the new buildings are so thin, I can literally hear everything my neighbor does in his…read moreliving room from my bedroom. I've lived in many apt complexes in and around philly and never had issues with hearing neighbors so clearly. Been here for a few months and I don't feel that it's really worth the price so far. I'm wishing I would have moved into one of the older buildings. I have friends that live in the back 2 buildings & say they never hear the neighbors through the walls... plus it's about $400 cheaper for an older unit per month..

I have been living here for 13 years. The limited attention that is given to their residence is…read morepathetic. It takes months for Service requests to be granted, even though a resident might find them urgent like mice, rodents, etc.... . Often times they say that they have already completed your request for maintenance and they have not. The front office does not answer your calls. You have questions in regards to your bill and no one returns your phone call. The lack of communication and professionalism at this place is horrible. At this point. I will continue my lease until it is up, but renewing will not be an option. They have now added on additional fees that were never added on before. We pay for water and sewage and trash and other additions like insurance and property fees that were not originally a part of the leasing agreement. Last, but not least, we lose water often, trash shoots are shut down, and security is a joke. You can get into the doors without any key or fob.

555 Flats is relatively new and beautiful luxury apartment complex. My review is based on my…read morepre-leasing/tour experience. General apartment info/fees/notes: - Upfront/one time fees: = $75 app fee = Deposit (may be more):$1000 deposit vs $199 non-refundable deposit = $200 admin - Monthly fee: None. Utilities are not included. - Parking: Free parking but required to park in the lot. There is no garage. - Guest parking: Free parking near the dumpsters - Floors: 4 floors - There is a mailroom, Amazon lockers, and package room - Internet: Verizon Fios and Comcast - Stove uses gas, rest use electric. - Living in Horsham causes a 1% local tax. So something to keep in mind if you can instead consider Dresher or Willow Grove instead. Pre-leasing Experience September - November 2023: - Staff: Similar to what I faced at their sister apartment complex, I actually had a great experience with the staff and was able to reach him over the phone a couple of times with ease. Also had a tour with Lee which he was very informative about the property, but we'll save that for the tour section. BET manages this property as well as several other properties in the area, and I've had a great experience reaching any of their properties with questions. - Tour: It was very quick and seamless of the beautiful property. Lee showed me around all the communal areas despite the rainy/overcast day. He showed me their lobby, mailroom, Amazon lockers, lounge area with free coffee and other beverages, billiards room, courtyard, gym, and etc; The amenities looked amazing and seem like they could be fun and useful to use. I do want to point out that the gym seems kind of small or not riddled with all the useful equipment in the world. If you are an avid gym goer, you may need a gym membership since half the gym is technically the yoga studio and it the gym appears to have the minimal basics. I was shown both the 1 bedroom and 2 bedroom model units, and they definitely look nice and live up to the pictures and virtual tours. Nothing really to add besides they look nice and had all the bells and whistles one could desire. - General: Overall seems like a great property to live at. Each unit comes with a balcony/patio which is also very nice! Their website is slightly clunky, but they have a map of the apartment complex with the units if you are curious where a unit would be. They also have great pictures to show you what the property would be like, and they also provide virtual tours of the units if you are curious on how it would be without needing to go on an in person tour. Highly recommend giving 555 Flats a look if you are looking for a "luxury" apartment in the Willow Grove-Dresher-Horsham area.

Love, love, love it here!…read more Marie is an awesome property manager. She has always taken care of the residents here in a professional way. Gina is sooo super nice and friendly. I can tell that her customer service skills are top notch! The new guy in the office, Lee, is wonderful. He has answered a plethora of questions from me in such a polite manner. The building, the amenities, the people, everything is in line with top resorts. The only thing missing is room service so Door Dash and UberEats will have to do for now!

Not getting any better. Rental office is of no help at all. Now I report things that I'm tired of…read morefixing myself such as caulking under the toilet to stop the roaches from getting in (as they crawl from under the toilet) and they don't bother to come or indicate that they are coming. Also, this area has a very bad problem with ants. Really bad. If you sit on the benches in the yard area, you will have ants crawling on you at some point... not just maybe one or two.. but quite a few. I used to sit out there with my cat who was an outdoor cat.... after a while, I had to stop doing it because there would always be an ant crawling on you. They get in if you open the window through any crack... and you have to open the window in the winter and early Spring because the apartments get so hot otherwise as there's no circulation. I've lived here 7 years and I have never even turned the heater on in the winter. You have to open the door into the hallway and/or open the windows outside to get it to a normal temperature. Is the price affordable? Sure. But I can't get them to stop my neighbor from stomping around and they're using COVID now as an excuse to not address it or fix routine maintenance problems such as the ceiling fan with is so clogged with some (I have no idea how to describe it but it's unclean and is almost like lint from a dryer). I can't turn it off... it's on when the lights are..... but they said, "we'll be monitoring your requests to decide when we come...." and apparently roaches entering the apartment from under the toilet is low priority for them . They also have plumbing problems here too. When neighbors run their garbage disposal, it clogs up somewhere down the line and it ends up backing up in my apartment... This has been happening for years. They've come a few times to fix it too... and they have fixed it... only to have it clog again later. I have to scrub out the tub every few days because the dirt that's left behind is almost like some kind of sediment. I put down clear pads on the tub to avoid falling because they painted the tub from a drab green to white by PAINTING it and because I nearly fell once... these clear bath pads are now brown... that's how much sediment and grime comes from the water here. Seriously... this area made the news due to the army base just up the street on NBC News dumping chemicals in the water... It made the news twice in recent memory. Aside from that, the neighborhood is relatively safe.. but just be mindful if you end up in C building on the lower floor... there's a reason I moved out..... if the only thing stopping roaches from crawling out from under the toilet is caulk (that breaks apart if the toilet is moved even slightly) and they won't fix it, you'll run into them too. Good luck to you because it won't be my problem come June.

The apartment (2-bedroom) is spacious and comfortable. On the rare occasion that maintenance is…read morerequired, the individuals are prompt and courteous.

I have lived at sussex square for almost 2 yrs now and in the last 6 months there has been a new…read moremanagement company in charge. My rent went up 83.00 this year and now we have to pay for water, trash and gas. The hallway carpet is outdated and the top[ of the entrance door is dirty, it needs a good cleaning and painting. The apartment walls are very thin I can hear downstairs talking and next door when they shower.

I was very happy here until the new owners took over. The new owners keep their identity secret…read morebut new management is Renaissance which came in here like a ton of bricks. They want to renovate every apartment in five years. Which means everyone will be displaced. They can't renovate if people are still in the apartment. The choices are move at your own expense to a newly renovated unit ( you have to reapply to do it) or leave entirely. They have fallen behind in renovating so they are still renting classic apartments but that won't last. It took four months for them to stop charging me pet rent for a deceased cat. They didn't understand the former owners lumped it in with the other rent. We are not talking about the non-refundable pet deposit but the monthly fee. When they finally understood it it took like four months to correct it. It kept reappearing. A constant reminder of my loss. There is constant construction and disruption and the whole vibe has changed here. It is not a nice place anymore. They fired all the existing office staff and maintenance staff except one and put up all these flags under new management. I liked the old management.