I got a same day appointment and was explained in detail what was recommended and needed. Service…read morewas great. Very friendly staff. Definitely will be back. Highly recommended! Thanks Crooks!

Crook's Tire and Auto hired a crook who took my money and took advantage of my husband they really…read moreneed to know there mechanic they hired and that works on people car and take money but don't give receipts just a lying mouth!

No nonsense service at a great price. I got a set of new Michelin tires and alignment, which was…read moreinstalled/aligned perfectly. When I accidentally got a nail in one of the tires a few weeks later, they took care of it quickly. Great company, nice staff.

Been taking my Tundra and my Wife's Miata here for years. Always satisfied with price and service…read moreand no reason to look elsewhere. Saves me a ton of time and aggravation, but go in the mornings because I go in the afternoon and I don't want to wait. Thanks.

If Negative Stars were an option...buckle up for this parade of horribles...this is my synopsis of…read moremy 5-page Word document of notes from this "experience". I brought my vehicle to this Mavis location on March 28 for four new tires. Less than half a mile after leaving the store, my entire wheel came off the vehicle while turning into traffic. There were no warning signs, and no lug nuts were found at the scene. Police were called, and the vehicle had to be towed back. While I was initially assured that Mavis would cover all damages and provide a rental car, the process that followed was extremely mismanaged and frustrating. I did have an assigned point of contact at the regional level (after they abruptly fired the store manager who was the only helpful person during this process); however, this did not lead to resolution. My contact, Marcus King, repeatedly provided inaccurate information, failed to follow through on commitments, and misrepresented the status of repairs and coordination efforts. While I generally knew where my vehicle was physically located during the process, no one -- at any level -- could clearly explain what work had actually been completed, what was still pending, or provide proper, itemized documentation of repairs. Additional issues included: Significant delays in rental car approval and coordination Rental payments being stopped without notice, resulting in charges to my personal card and the lack of ability to return said rental car for two days after dropping it off at Mavis, incurring further charges. My vehicle being moved between repair facilities without clear communication Inconsistent and, at times, contradictory information from staff Lack of any itemized or legible documentation for completed repairs until I demanded it and they made up some on a computer After nearly a month, I was told my vehicle was ready to be picked up at another location (Sharpsburg/Newnan) per my request. Within minutes of driving it, I experienced a loud metal grinding noise. The issue -- a bent back plate -- was identified almost immediately, indicating the car had not been properly test-driven, despite assurances that it had been. Also, when I left, they assured me the rental would be returned, which it wasn't for over two days, causing charges to be put on my card. The most concerning issue is Mavis's customer service structure. Customers cannot speak with anyone at the corporate level; the highest level of contact available is regional management. When a situation involves failures at that level -- or is directly caused by it -- there is no meaningful escalation path. This creates a complete lack of accountability for serious issues, including those involving safety. Plainly, there is no customer service to be had for you and those who are in "charge" have no desire to help because they simply don't have to. I have never encountered a customer service model like this. In a case involving a major safety failure caused by improper installation, there should be transparency, clear communication, proper documentation, and access to decision-makers. Instead, I experienced the opposite at nearly every step. I ultimately received compensation almost a month after the incident, but only after significant effort, repeated follow-ups, and escalation attempts on my part and demanding to never speak with Marcus King again - another regional manager was finally able to get me some compensation for this horrible experience. This entire situation was not just frustrating -- it was preventable and revealed serious gaps in both operational and customer service practices. I'm sure some chatbot will come on here and say "Oh we're sorry, please call us at XXXX Ext. 2" and that will do absolutely nothing. I just pray everything was actually done, as they said it was.

Do not. Under any circumstance go have anything done here. Nothing. They said they had fixed…read moremy brakes. I drive off and bring my car back a few months later and they said my previous new brake job wasn't in their computer system. So they did an inspection and said its all original parts. They flat out lied. Said the repair would be $2510. Dont lie. They are not a good shop. Another local shop repaired it under $800. Yep. Unethical is Mavis

Earls is always ready to tackle any car needs. They have a mechanic who specilalizes in BMW and…read moreMercedes as well. We have used them for repairs for many different vehicles. They always keep you in the loop and your car is ready when they say it will be. We definately reccommend this shop for all repairs. The pricing is fair and the work is warranteed.

If I could have rated this business a 0, I would have. We were told over and over that we would be…read morenotified, about what was happening with the diagnosis and repair of our truck. WE NEVER RECEIVED A CALL. If we wanted to find out, we'd have to call and then often we were told that the mechanic/tech wasn't at work or was doing something else or something. After several weeks of this, we finally just started going to the shop. Finally we got the truck back.

On my first visit they didn't replace the filter with my oil change. I decided to go back and try…read moreagain. I had a 12:00 appointment, when I showed up at 11:50 I was told that I would have to wait an hour and a half. I won't be back.

I have a unique sized tire and I called everywhere looking for one. Antonio went above and beyond…read moreto go in the back and look for it. He found one and had us in and out in less than an hour. We are so thankful we were able to continue our vacation without more than a small stop. I cannot say enough about Antonio's customer service. Will definitely recommend Pep Boys to anyone in the area.

Great experience with Allied Autoworks! This was my first time using them, and they made me feel…read morecomfortable right away. Everyone was very kink, professional, and efficient. I really appreciate the great customer service and will definitely be back, Highly recommend!

These guys are just the best! I never in a million years thought I'd be raving about having a car…read morerepaired but I've had enough really, REALLY bad experiences with local dealerships to know the difference between a professionally run place and one that isn't and Kris and his crew do what they say, Don kept me informed every step of the way and were just an absolute pleasure to deal with. While the repair was expensive, Allied did everything possible to keep the bill manageable and the work is top shelf. I cannot recommend these guys highly enough!

I have stopped in here a couple of times for minor items like wiper blades or tire valve caps…read more Both times, the items were easy to locate and checkout was handled quickly. I haven't had to ask the staff for help, but they seemed friendly in my minimal interaction with them. This is a fairly convenient auto parts store for me to visit, so I plan to continue to use it.

I would be lost without the fantastic staff at this location. Knowledgeable and fast at finding…read morewhat I need. I have never had a bad experience and I shop here often.

Had a few issues with my car and took it in to Miles, who quickly diagnosed the problems and…read morerepaired the car, even catching some mistakes that previous mechanics had made. He advised me on what was needed now and what could wait, and has incredibly fair pricing. It's rare to find an auto mechanic with "all three": honesty, pricing, and quality, and Barber Auto Care has it! Will be back!

From the owner: Family owned and operated. We do it all (well almost everything) specializing in advanced…read morediagnostics, performance diesel, electrical/wiring, EV/Hybrid vehicles, custom lift kits, and off-road wheels/tires. Feel free to give us a call with any questions or stop in to chat about our love for cars and our customers!