Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

Be warned, the "estimated total cost" they quote you at the desk on the day of your procedure will…read morelikely only account for roughly 50-60% of what they will eventually charge you. I recommend choosing a different provider that is more transparent with their billing process unless you enjoy unexpected invoices for hundreds (if not thousands) of dollars months after you've already paid. It's also worth nothing that their "billing department" is simply an overseas call center so should you want to discuss these discrepancies, you're out of luck as they're equipped for little more than reciting a script and regurgitating the same figures you've already seen on your bill.

Horrible experience they gave me an appointment when I went there they say they can't do the scan…read moreI requested waste of time Do t waste your time go somewhere else

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Excellent! I am scared of MRIs. Natalia's cheery dispostition and kindness made the experience very…read moreeasy. All staff were very kind and helpful. I will definitely use Bright Light medical Imaging again if I need such a service. I was very pleased with the entire appointment from scheduling on. THANK YOU!

Told to be here by some idiot at 6:45 and then a person who literally tried to rush in because she…read moreappeared to be late said I don't know who told you that but 7 is when we open. bad business practice and she was rude. bbb.org must have a field day with this place.

They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

All the staff I interacted with were very nice. I had a difficult MRI that needed to be done, and…read morethe technician, Michael, was extremely helpful and kind. 10/10 service and ppl. Got seen on short notice as well.

Phillip at check-in, Nurse Marley and CT tech Michael took excellent care of me this morning! I'm…read moregrateful the crew is up and going as early as they are, as I had a 6:40 am scan appointment and everyone was giving it their all bright and early! No wait at all. Beautifully clean, bright and organized facility. The whole team made this an easy visit, thank you!!

My CT started 30 minutes late, and you have to pay to park in this part of town, but otherwise a…read morevery good experience. Be sure to get your parking ticket validated, then it's only $13. Facility is very clean. Covid precautions in place and fully observed, which is greatly appreciated. Registration and patient care service team were nice. I got offered a warm blanket! A nurse (two actually, since I'm a tricky stick) started my IV. Mallory and Fredrickson were awesome to me in the CT suite and took excellent care of me during testing.

Staff aren't very helpful. A typical medical facility would make an appointment for me (and did)…read morewithout requiring me to spend hours on the phone over weeks to prove that the procedure would be approved. It's like they've never dealt with the largest insurer in the state before - which seems strange considering what this business does.

I tried to get a Cardiac MRI and was told they don't do Cardiac MRI's!…read more Why would Blue Cross Blue Shield Insurance send me there if they don't do the procedure! Very frustrating experience when you are sick and looking for answers!

My doctor referred me here for a diagnostic mammogram and ultrasound. After a bad experience with…read morean extremely painful mammogram at another facility 2 years ago, I came in expecting that I will be in severe pain during the procedure and stressed about it all night. It took me several months to even schedule the appointment, because I was still traumatized. The technician was very friendly and explained the procedure. I told her that my first experience was a really bad one, but she reassured me that it will be fine. They have a newer 3D machine that doesn't have to be clamped down super hard. I held my breath for the first clamp, preparing for severe pain, and was so surprised and relieved when it was just discomfort. After my mammogram, the radiologist reviewed the images and I had an ultrasound. Again, great sonographer who explained the procedure and took thorough pictures of the entire breast plus lymph nodes. I am very happy with my experience today. Wait time was minimal, everyone was welcoming and professional. Scheduling was a little tricky and my appointment was postponed, but once I came in at my scheduled time, I was done in a little over an hour. Highly recommend this facility, especially if you have extremely dense tissue and have suffered through excruciating mammograms elsewhere.

Avoid Bright Light Medical Imaging ;The reception staff is very rude and unprofessional. Customers…read moreare left waiting in line while being forced to listen to elevator music. The overall experience is frustrating and could be handled much more professionally. My advice is Avoid his business they are a Waste of Time Avoid them.

I'm not sure what the point of coming in and giving your name and DOB to someone at one desk is…read more.. only to be told to sit down and then a minute later be called by someone else who asks your name, DOB, and if your insurance is still accurate. Why not just have people wait in line to speak to the second person rather than this redundant process? And for the first desk you have to stop at, there's a sign saying to stay back for privacy sake... but then when I got to that desk I had to give my name and DOB whilst standing almost shoulder to shoulder with another patient, so no privacy there.

My current doctor recommended a QT scan which is the most state of the art. Instead I went back to…read moreLynn Sage for what turned out to be imperfect images making me freak out and now I have to go back as usual for yet more imaging. They send different notes that each day different things. It's a big jumble making sense of any of it. Disappointed in NMH.

DO NOT GO HERE! Above and beyond all of the problems mentioned by the other patient reviewers on…read moreYelp (that this seems to be a fly-by-night, inappropriately regulated facility) you may NEVER get the results of your MRI - so going here is WORTHLESS and POINTLESS. I went here to get MRIs done on 3/31/17 and despite both me and my orthopaedic surgeon's office calling non-stop, e-mailing, contacting the office manger, regional rep, etc., I still have not gotten, nor has my doctor gotten, the report regarding my MRI's. I have contacted the Illinois Department of Financial and Professional Regulation (https://www.idfpr.com/Admin/DPR/Complaint.asp) and I am in the process of contacting any/all relevant regulatory authorities in regard to this inadequate facility. I suggest that others do the same. This place should be shut down in my opinion. I will never go here again. In filling out the complaint form, I filed it against the business/facility (you enter the business name in the "Last name/business name section on the online form) and then select "Medical corporation under "profession." Here is what I wrote: This facility will not communicate with patient/customers post MRI. I have been contacting them via telephone and e-mail since my visit on March 31, 2017, to obtain the reports from a knee and hip MRI and have been unable to obtain them. If you view their ratings/comments on YELP (Advanced Medical Imaging Center) you will see that this is a systemic/ongoing problem and issue for this facility. My doctor's office was also UNABLE to obtain the MRIs/reports in order to review them with me at the time of my appointment 4/18/2017. This is medically dangerous and breaches the standard of care in that the date of my injury was 3/8/17 and I have no idea what the results of the MRI are due to the lack of care and customer service provided by this facility/health care corporation and its staff.

New management hasn't helped. One month since my x-ray and no results (and no bill). Exam room…read morewas highly unsanitary. Scanner appeared to be held together with masking tape. I plan to complain to the Illinois Department of Professional Regulation. Do not go here.