I love coming to this store with the local aspect and totally tubular staff! I'm especially talking…read moreabout John! He's a great help, and keeps ya smiling through the whole experience coming into the facility and leaving. Selections and deals are always awesome!

Great value, excellent selection, and top-notch service every single time! Would recommend a visitread more

It's a little strange that the last bastion of good customer service is found in this new genre,…read moremarijuana dispensaries. I haven't been to one that doesn't have excellent customer service, Planet 13 is no exception. Very convenient to Wisconsin, and not far off the Interstate if you're travelling on I-94. Standard Illinois prices, typical selection, usually something on sale or special. Plenty of room for parking in their lot, and there's never a long wait.

First time in, was pretty blown away by their selection. Esme immediately came over and helped…read moreguide me through with one of their screen displays. Gave wonderful suggestions, kind, and also patient with me. Left the place beyond content and excited to try out the goodies. Highly recommend! Will def be coming back in the near future. Thank you, Esme!

The service was top notch! the owner is super friendly and asked me if their were products I wanted…read morethat he didn't have but his selection was awesome, he even had a cigar section!! and the prices were not bad at all! I will def be back! my new go to smoke shop

From the owner: Selling everything from tobacco to tobacco products! Vapes! CBD!! And nice selection of top of the…read moreline cigars

I've noticed that two kinds of places get a combination of five and one star reviews resulting in…read moremy preference for the three star average. The other kind of place is the Asian restaurant category. Some diners want American English and American wait service and rate low, while others are looking for good authentic ethnic specific cuisine with culturally specific appropriate customary service and rate high resulting in the best place for me having a three star average. Marijuana dispensaries are like this, the Goldilocks three star average comes from lots of disgruntled stoners being upset for the sorts of reasons stoners get upset about, and anyone who has spent too much time with stoners like my brother or with my brother himself, will readily identify. My brother recently got mad at me for texting him while he was busy being stoned. At the same dispensaries some more casual users give five star reviews because they get such a thrill out of the occasional ganja high that the appreciate the opportunity and the combined result is the attractive three star average. Yes, I could have just said, "quick and friendly service" but Emily already wrote that, and the service was indeed friendly (even security) but it wasn't quick because one of those stoned problem children was in front of me in line at every cashier position. By the way, for those of you who are new to this, 15% is a fair tip. Fifteen percent plus the store profit margin is still less than pre-legalization dealer markup for this level of quality.

i actually can't think of a single good thing about this location. staff is lazy and rude, always…read morehave an attitude. clearly high but not in the normal way, more in the incompetent way. so glad i never signed up for rewards bc i will never ever ever go back. i'd rather quit smoking cashier literally broke my product by slamming it on the counter yet i have to go through the email process to get my money back. i advise to go to ANY other dispensary :)

After a year and going medical .. I have to give Rise 5 stars. There isn't any comparable…read moredispensary in selection , price, or rewards program hands down !!! They don't raise the price drastically because of THC content or sell shake for 100.00. The only thing Rise needs to do is expand lol

Been coming here for about 3 yrs. I moved here from Texas. Everyone here are so wonderful kind and…read morerespectful. I APPRECIATE it. Gabby my chihuahua says she loves it too. But Aunt Amber is her favorite. Tell her going to see Aunt AMBER and she's ready. Enclosed is a picture. Thank you to everyone there. And Kevin and Will thank you too

Wow this place is amazing Great customer service it's love this place and the productsread more

I like that security is outside watching the cars and customers (and people who are not customers)…read morecoming and going. Friendly enough. Great location, close to the border, but since it would be illegal to transport marijuana into Wisconsin I wouldn't say that being close to the border is convenient. The main drawback is that it is really new, they are still in temporary quarters while their facility is being built. The workers are competent and friendly, the prices are average, I'm sure the okay selection will expand once they are in their permanent digs.

I've only been to a few dispensaries in the Chicagoland area so I'm not an expert on dispensaries…read moreyet. However, the people here were very friendly and happy and the place was just a good vibe. By looking around they have a good assortment of edibles and smokable stuff. This was my first time coming here and everything looked so sparkly clean and neat. The hubby seemed to know what he was doing as he ordered what he needed from the touchscreen kiosk. We were the only customers there at the time as it was a Tuesday early in the afternoon so we got our order right away. The cashier was very friendly. We also got a couple free gifts with our order! They had stickers - I love stickers, and also this leather bowl where you can roll your goodies in. I guess pricing was as expected since you are in Illinois. Also, plenty of parking outside.

I was very impressed with this dispensary. I had previously only been to them in California…read more Everyone was very friendly, and very helpful. The items I got were on sale, which was also nice, and I was in and out very quickly. They provided good advice, and I feel like I got my money's worth and had good options to choose from.