This company out of Lowell, AR is not a good option to choose for your plumbing needs. Our situation was a DISASTER from being of job until final inspection! They didn't pull a permit with city which was require. They charged for several materials that were not provided, it took 3 times for their work to pass city inspection, which transpired a total of 2 MONTHS to fix! Never got to talk to the same person or had same workers in the home to fix! I requested to speak to the GM Josh, he never reached out to me to discuss it all. read more

4-8-2026 JAIRO ZENDEJAS with BUD ANDERSON HOME SERVICES ---- I so appreciate the expertise and diligence of MR. JAIRO ZENDEJAS as he did extensive and lengthy work on our HVAC system - cleaning the furnace air handler, blower, coil & ten ducts. He cleared the drain line & installed a new drain pan treatment, a new plenum & collars. He added an additional UV light and an outside condenser surge protector. I remain thankful to have a professional such as Mr. Zendjas tending to our HVAC system! Nancy Tackett, Bella Vista read more

The service people are very polite, but seem to be profit motivated. Hello they installed a new heater and a heat pump and I do believe I was overcharged. read more

I started using this company because they show up on time and have professional staff. In fact, I was willing to pay higher fees because of that level of professionalism. Not anymore! They charged me $1,850 to have two men with shovels dig a 24-inch hole in my yard and replace 18 inches of plastic water pipe. The job took three hours with 30 minutes of drive time. No special equipment. No special skills other than being a plumber. I wrote them 3 times before I got a call back and when we did eventually speak, I asked them to consider rebating a portion of the fees paid to reflect standard charges and average regional plumber fees. I pointed out that the total charge was equivalent to $264/hour/person = $550,000 annual salary. They said no and complained how hard it is to get a good plumber. Beware of their outrageous prices. read more

TLDR: The prices are outrageous. They continue to milk you for a monthly club thing if you get swindled into for a "discount," they aggressively try to up-sale you things you don't need, and the technician didn't fully fix the issue. Bud Anderson? More like Bud Scamderson. The subscription model is simply there to continually milk a steady stream of money from customers. To make things worse, the individual who provided the service (at a "discounted" price, only if you agree to subscribe to their club or whatever it's called) made a promise that wasn't upheld when I called to have my AC units tuned up. They got away with six or more months of my money without services rendered. Bottom line: The prices were outrageous, even with the so-called discount. The technician utilized a high-pressure up-sale technique, and the issue was only partially solved. Don't bother reaching out, I'm not changing my review. read more

My elderly sister just had a service call today with Bud Anderson Home Service Plumbing company. She needs a new water heater. Only A 40 gallon. She was quoted a minimum of $3000 and an upgrade to a tankless water heater would be $6000 and top of the line would be $9000.. what the hell is this man doing to the elderly in this area of northwest Arkansas. What a shame. How can they sleep at night! What kind of company would do this to anyone let alone an elderly widow woman! Makes me sick! This is suspiciously criminal conduct in my book. Please pass the word on this company. She used them before on her new furnace they said she had to have and she paid on it for years! Shame on them. read more

We just had our AC /Heat pump replaced by Bud Anderson. They were professional, polite, courteous and efficient. From the visit from the repair person to the installation it was outstanding. The price was fair and exactly what they quoted. The installers were incredibly helpful and efficient. If I could give them more than 5 stars I would. Never use anyone else... read more

They were very reasonable and pulled my toilet to track down a clog. Two cleanouts in my yard later and they couldn't tell me where the clog was. That isn't what I'm complaining about though. They left my toilet in pieces and told me how to fix it myself. So I ended up paying over a grand for a clog thats still clogged and now my toilet is broken too. Thanks but no thanks. When I called back to see when they would come fix my toilet they said they would have to charge me for that too. Wow, just wow read more

Bud Anderson Heating & Cooling - Heating & Air Conditioning/HVAC Near Me

Awesome experience! Zach was very polite, timely and knowledgeable...definitely a pleasure compared to others (non-Bud Anderson) that have come out for plumbing related needs. We'll surely utilize Bud Anderson going forward, and we'll request Zach if available. read more

We hired Bud Anderson to check out our A/C units for the season. The serviceman said we needed to have new upgrades and tried to sell us a plan for over $1600. When we said we'd have to think about it, he said the offer was only good while he was still there. We refused and only paid him for the service call. He put the units back together and left. Shortly afterwards, one of our units went out. We hired someone else to check it out and they said it had not been properly put back together after the inspection. Either Bud Anderson is incompetent or they are sabotaging their customers. Would not recommend. read more

So I got this email yesterday saying Bud Anderson was running a special on the Heating System tune-up for only 59 bucks? I was like wow I really need a tune-up I mean my heating unit really needs one cause I just don't keep on top of those things every year like I am suppose to. Bad bad me, I know! I was like humm only 59 bucks I wonder what the catch is? So I thought about it for a while, and thought we'll heck I will talk to them and see. So I talked to this really sweet lady on the phone and she assured me there wasn't a catch to it, so I told her go ahead and set me up an appointment then. Can you believe she got me set up today, which was one day after I called. They sent me a message about 20 minutes before he arrived and a link to follow him so I would know when he was close, so awesome!! Oh they even sent me his picture and name so I would know exactly who he was, I really loved that! You just can't be to careful these days. The technician Chase also called me about 15 min before he got here to let me know he was on his way. Chase was very professional, cleaned all those parts that really needed it and took before and after pictures. He took about an hour and put everything back like it was when he was done. Give them a call and have that tune-up on your heat done, I highly recommend them. Oh and there was no hidden costs, very happy!!! Thank you!! read more

Unless you want to be told your air conditioning system needs replaced, save your call. Three years ago I requested a service call. Two members were dispatched and after approximately 15 minutes I was told that my whole cooling system needed replaced (I'll also say that a well rehersed sales pitch, including special financing options were presented at this time). I paid the service call $$ and sent the pair on their way. A follow up call to Johnson Heat and Air and the system has worked flawlessly every since. read more

I've used Bud Anderson a number of times for both personal and investment properties. First, I'll start with what I really (want to) like about them. Their scale and their prices are great, they normally can get to you pretty quickly and around the clock which is great when a tenant calls. However, more than half the time they fail to diagnose the cause of an issue. If they were baseball players they'd be great, but batting .300 is terrible in the HVAC world. Needless to say, I'm going to start to look for other HVAC servicers. read more

There is another neighborhood website where there are probably 10+ terrible stories about this company. Person after person says they are dishonest, borderline criminal (shutting off gas and telling the people they need an entirely new system when they really only need a repair or a new party) and that they quoted over double the price a different company did. Then they have the nerve to call and ask to match the other lower bid at half off. Im never going to call this company. Please always get more then one quote and tell others beware of Bud. read more

Called for a quote on HVAC duct cleaning. I informed them that the home has up to 10 vents a 1 return duct. I was told by a manager that it would take almost all day and with their 20% off special it would cost around $650 after tax. I looked up the usual time and on a 2 story house avarage time is 3-5 hours. I live in a single story 1,300 Sq ft house. That quote is ridiculous! So I called a different contactor and will cost $199. read more

Very prompt and professional. Will save thousands compared to another quote we received to remedy a situation.

If they've told you that your unit is over ten years old and needs replaced, PLEASE GET A SECOND OPINION!! After charging me $600 for "work" he had done, the unit stil wasn't blowing cold. He said that my unit was completely rusted out on the inside and had absolutely no freon in it. He said it would require $700 worth of freon, plus an additional $4000 for parts and repairs, but suggested a replacement unit for $10,000. Without saying a word to him, I called another company for a second opinion. They came out and put 1/2 pound (That's right,$30 worth of freon) in my unit and it works perfectly. After telling the new guy what Bud Anderson had told me, the other technician just shook his head and said my unit looks brand new. He also showed me on his gauges where the unit was already holding 8.5 pounds of freon.(which would be impossible to do if it was "completely rusted out." After my experience, I started researching company reviews and my story is typical of the way Bud Anderson operates. read more