I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

I was considering a new unit. Peyton with Anderson Heating and Air (definitely not Bud Anderson)…read morevisited with me and evaluated my old system and made suggestions as to my choices. I wanted to possibly buy a lesser quality unit and he informed me that Anderson no longer sells those. He gave me the good reasons that they don't. I respected that and am glad he would rather loose a sale instead of installing something that 2 other HVAC guys said was acceptable and had given me quotes. The crew that installed my new Carrier unit were prompt, courteous, and layed out floor protection during installation. Quality control inspection was a day later from their quality control team. Tim from the quality control team didn't like the box in my house that was there before any Anderson installation was done. Tim convinced me and his company that the box should be rebuilt to best support the new unit they were installing. Anderson completely rebuilt the box to make sure the unit would perform at peak efficiency for the next 20+ years. They did not charge me extra, but just wanted to make the installation best I would recommend Anderson Heating and Air to anyone in NWA. signed, Danny Little

During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

Had the best experience with this company. I like to support local owned and operated businesses…read more They were kind, responsive, and quality service! Thank you Dylan for helping service my AC! And reasonably priced. I would recommend them 100%.

Fast response, expectations set on initial phone call, fair pricing and a quick repair.read more

Our AC went out in the middle of this crazy heat wave. After calling countless to try and get the…read morebest bang for my buck I ended up circling back to Kinty Jones for the best deal on the service charge. From that point in it was outstanding service. The scheduling process was quick with a technician arriving on-site within 48 hours. This was greatly appreciated as all other companies were at least 7-10 days out. The technician was extremely knowledgeable and very personable, professional and polite. We were adviyof all possible options to fix our unit but decided to go with a new unit as our existing unit was over 20 years old. The install team was onsite within 3 days of my initial call for service. The two fellas that installed our unit were great as well. They not only performed a seamless install, they were willing to answer any questions we had, were very cautious of all surrounding furniture and flooring and were just all around great guys. I highly recommend Kinty Jones. They treat you like family and make sure they do not leave until your home is back how it was when they arrived. Actually, just a bit cooler We would like to thank the entire Kinty Jones team for this positive experience a

I Love everything about this company! It is a family owned business that treats you like you…read morematter. I have a primary home myself and a rental home. For the rental home, I purchased a brand new heating/cooling system from Paschal, this being before I knew about Kinty. My personal home ended up having a starter issue with the a/c. I called KJ and they came out and had it running in no time. Shortly afterwards, my rental had an issue with their brand new unit. The thermostat kept shutting off and thus, not working. It shut the whole system down. They have small children. When I called Paschal, I got a call center. The girl stated that she couldn't give me an idea when they could come out as it was a Friday. When I told her this was a brand new unit and they have small children, she stated that it didn't matter, there was nothing she could do about it. I called Kinty and told them what happened, they were out before the day was over! The diagnosis... the piping was installed incorrectly. This past summer, I had to have a new thermostat in my own home. They were really swamped but assured me they would be here before the day was over. Sure enough, 7pm!.... they came. Their tech was friendly, apologetic for being late, and had my thermostat installed in no time! Please call Kinty Jones before you call anyone else! You will have a pleasant experience and will be pleased with all their service! Thank you Kinty Jones!!!

This is an old school HVAC repair company... Not the usual who commonly only try to sell new…read moresystems off of cheap inspections. Excellent quality and communication and service. I use them for all of my properties.

We switched to Sturdivant's a couple of years ago after not being really happy with the previous…read moreHeating & Air company that we used. I've been 100% satisfied with their service and timing. We have had them out for multiple service calls and, in one case, they found and fixed a leak issue that was missed by the old company we had been using. I really appreciate a local family-owned business that I can trust.

About a year ago I posted about how satisfied I was with a particular A/C and Heating Company. In…read moreall actuality, I was really impressed with the service manager Eric Schein! Well as things would go, my a/c had another problem, not related to the first problem last year and I just happened to run into Eric at a restaurant. He said he had accepted another Service Manager's position at American A/C & Mechanical. Welp, I had another fantastic episode with Eric. He came out, had me back up and running in less than an hour. I don't know how I have gotten this lucky so far, but I have Eric at American A/C & Mechanical to thank for it. PLEASE, if you have a problem with your heating and A/C unit, or even if you are just getting a tune up, call American A/C & Mechanical, you will be glad you did!!! I am not a paid spokesperson! LOL Thank you again Eric!!! Another good thing, they have hired or are hiring the good people from the 'other' company that I thought was so great last year. Definitely recommend American A/C & Mechanical!

Amazing Experience! First off, turnaround time from call to install less than a week. Was notified…read morethe day before when they'd come out and install. Received a text early morning that 2 gentleman would come out (Santiago & Ryan). They arrived early in the morning and introduced themselves. In the conversation I had informed them I had a little one sleeping. All throughout the process they were extremely respectful and advised prior to making noise. For our service they installed a new AC unit which is amazing and cooled our house super fast! The price point was right on the money! 10/10 would highly recommend again to anyone!

Today, 4- o1 - 26 Paschal once again went beyond my expectations. The technician. Dakota did an…read moreexcellent job. This is a 5 star company. I'm every happy. Thanks people.

They were receiving automatic payment from my checking account for months for a Maintenence…read moreagreement. I then find out that the cannot really perform the service in the agreement and cancelled. Once they got a credit card number, they started billing my credit card monthly as well WITHOUT my permission to do so. When contacted about it, they said they found no evidence of double billing, even though I provided copies of the credit card and bank statements proving otherwise. They tried to charge me for services that were NOT provided eg charged me for a shower install that they never did, among other things. ZERO stars if that were an option!

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.