I went here because I was in a bind and needed insurance like yesterday. They were so kind and…read morehelpful! Although I ultimately did not use their services, I was impressed with their advice and willingness to help. I would highly recommend them! If I ever need any other type of insurance, I would definitely go back.

I switched my insurance over to Swinehart Agency a few months ago and it has been great. Tim and…read morehis team are always super helpful and responsive.

I took my tax return stuff to Jay for 2024, and he was polite, professional, and very…read moreexperienced...I will call on him again!

David Merriman is the best of the best! He truly has a passion for helping people. He is educated…read moreon all aspects of insurance. He and his team are wonderful and kind. I recommend him to everyone!

1. Compared to other places they are very expensive 2…read more Receptionist is always the same one and 90% of the time rude 3. When I canceled my insurance they did not take the auto draft off so they are still charging me. 4. After over a week of understanding it takes time. I asked if they mailed the refund check and they said no that it's still processing? It posted on my account 5 days ago. So the only thing that is processing is their sweet time. 5. Now I have to go to the bank to dispute it, because I tried being patient of them taking money they weren't suppose to, but they don't seem to care at all to make it right. Just save your time and money and go somewhere else.

Rejoice's customer service is amazing she is so helpful I haven't had that good of customer service…read morein a long time !!!!

This location is always closed during business hours throughout the day so the workers can take…read morebreaks. Hire more people or have the workers drop what they are doing and help when a customer shows up. If they aren't busy they should have plenty of time for this. I do it all the time at work. Today was the last straw for me because the hours of operation stated that they are open until 3pm but they were closed for the day at 2pm.

I had some questions about insurance so I reached out to friends for recommendations. After hearing…read moresuch good things about Kayla Kerr with Shelter Insurance, I decided to reach out. She was not only knowledgeable and understanding about my situation, she was quick to get back to me and extremely personable. I highly recommend Kayla Kerr with Shelter Insurance to anyone looking for any kind of insurance needs.

I legally started a small business and was clueless about accounting or taxes. I had a rather…read moredetailed expense and income spreadsheet, but that was all. I contacted Shockley in April 2022 to do my taxes. I admit that I was sweating it. Wil Sutherland at Shockley Bookkeeping and Tax Services did the best job for me! I have been telling all my friends about him. He put me at ease, perused my documentation, and then handled my taxes like a professional. He even found a refund for me! Yea! In comparison to others, Shockley was the best for the money. The respect shown to me and peace of mind in having my taxes done correctly is priceless. Thank you, Wil! Debbie Hampton

In my opinion this is a very bad place to do business. I also feel that they are not very…read moreknowledgeable and don't have the customer's best interest in mind. In 2022 I had one of their Sr tax consultants help me with a non standard w2/tax issue. Their consultant was helpful and provided a written letter to do document the situation and provide to my employer. He also said that in 2023 we would have to correct the issue. Fast forward to 2023 I tried for 2 week to get ahold of the tax consultant to complete this issue. He never returned my calls. I even tried to talk to a receptionist and she could not get ahold of him. She advised that I come in to see one of the Sr tax consultants. I went to the appointment and explained what happened and the situation. He repeatedly said that there was nothing he could do, even after I provided a copy of the letter from 2022. After about 10 min of this and explaining the situation multiple time the Shockley staff keep saying not to blame him or get mad at time. At this point the rude behavior was more than I was willing to take, so I got up and left. At this point he used profanity and followed me to the door of the business verbally badgering me. He continued to badger me even as i was getting in my car. By advising me on a course of action and then the next not help does not leave me feeling that they are capable or knowledgeable about their services. The using profanity and badgering me as i left the business makes me feel like they do not have the customer's interest in mind.

Ben is great to work with! Ben and I have a mutual customer who's business sustained storm damage…read morerecently. When talking with Ben you realize not only is he knowledgeable, but he also care for the people and business that he represents. He also took the time to explain the process and the steps that needed to be taken. I have and will continue to recommend Ben to any businesses looking for insurance coverage!

So happy I decided to file my 2019 taxes with Preston Smith! I recently started a small business…read moreand felt trying to do my taxes online this year wasn't going to be straight forward. After meeting with Mr. Smith, I felt very comfortable with his estimated time for completion and fees. I was very surprised how affordable having a professional do my taxes was. By far the best part was seeing the deductions and other tax related things I had been missing before. No doubt one of the best decisions I've made after starting my new business!

Met with him, he was dismissive. Not a good fit for independent contractors. I had questions about…read moreLLC and he dismissed it immediately, which was bad advice. Maybe just a personality conflict.