I had some questions about insurance so I reached out to friends for recommendations. After hearing…read moresuch good things about Kayla Kerr with Shelter Insurance, I decided to reach out. She was not only knowledgeable and understanding about my situation, she was quick to get back to me and extremely personable. I highly recommend Kayla Kerr with Shelter Insurance to anyone looking for any kind of insurance needs.

Helpful, always available, friendly. A really good experience signing up for new insurance.read more

Kaci has an amazing team that goes above and beyond right from the start!…read more My wife and I have been State Farm customers for over 30 years now. We recently switched to Kaci's agency after our previous local agent had retired. Like so many, our home was impacted by the May 2026 hail storm in the Owasso area. Long story short, we were having some problems getting parts of our storm claim approved by the adjuster to receive complete payment for repairs. So, shout out to Wendy (Claims Liaison) with Kaci's team. We had only switched agents a few days earlier on the State Farm app. We hadn't really even requested their assistance yet but, just a few days after the switch, I got a call from our adjuster to inform us that everything had been approved now, final payment was issued, and the claim was closed unless we found any further damage. Best news we had received since the storm! I was a bit puzzled at his sudden change of attitude. Then a few days later we got a call from Wendy to introduce herself and welcome us to the agency. Turns out she saw we had switched to their agency, we were struggling with our claim, she took initiative and handled it! We are so glad we made the switch to Kaci Miller's State Farm team and look forward to many continued years as happy customers!

Keith is welcoming and always looking for community involvement. Open house for his customers and…read moreout reach to others on Main Street! What a great way to meet locals! He is passionate about his community and supporting their needs!

From the owner: Taking care of your insurance needs without the shortcuts.read more

Trail's End Risk has outstanding, friendly customer service. Their attention to details, that's in…read morethe best interest of our company, is impeccable. Very dependable in every situation that presents itself. Highly recommend!

From the owner: Trail's End Risk provides worker's compensation, commercial auto insurance, and personal lines to…read moreall of Oklahoma, including Tulsa, Owasso, Broken Arrow, Catoosa, Collinsville, Jenks, Bixby, Glenpool, Eufaula, and Claremore.

Go somewhere else. These guys do not care about their customers…read more I had my home and car insurance with them for about a year and was paying around $173 per month for my vehicles. Last month, my payment got rejected because I had to get a new debit card due to fraud on my old one. I wasn't aware the payment didn't go through, and this all happened during the holidays. I later saw an email from them requesting payment, so I immediately paid it. The money was deducted from my account, so I thought everything was taken care of. About 25 days later, when I went to renew my vehicle tags, I found out my insurance had been cancelled, even though I had already made the payment. I figured it wouldn't be a big deal and called their office to fix it. Instead, I was told they couldn't reinstate my policy and that I would need to start a brand-new policy. Somehow--still not sure how--they came up with a new monthly payment of $390 for two vehicles. How do you go from $169.61 to $390 in just 23 days? I understand inflation, but this is absolutely ridiculous. Completely disappointed after being a loyal customer.

When I filed a claim with Allstate for hail damage for the roof on my house, I ended up with…read morenothing. I had just paid almost $4000 the prior month for my annual fee. After speaking with Danny Pryor, he basically said he knew what he sold me, but he didn't tell me I wasn't protedted. My claim was over $24,000, and even though my deductible was $11,000, Allstate and Danny Pryor said they didn't owe me anything. If you have Allstate with Danny Pryor, run! I don't know if he intentionally misled me to believe I was covered, or if he is just stupid, but you are not "in good hands" with Allstate and Danny Pryor.

If I can give zero stars I would! Been with state farm for over 10 years and never had an issue…read moreuntil I moved to Oklahoma. Travis Primeaux's initial response to our concerns was a discouraging sigh, indicating reluctance to assist. Rather than addressing our concerns with care, he displayed rudeness and impoliteness, providing snarky and dismissive answers. Should you be in need of auto insurance, I suggest looking elsewhere as I will be searching other options as well!

Very poor communication between him and his staff! I never once received a call back even when I…read morehad talked to his assistant. Had to deal with claims management to get anything done.

Just signed up with State Farm. I had a very important question for this randomly selected agent. I…read morecalled multiple times over the course of two days, including a voicemail, with no response. I switched to a different agent.

Have had Robert Long as our agent for 5+. Years. His staff is very friendly and professional and…read moreaccommodation to our changing needs. I would deffinately recommend this office for anyone shopping for insurance