I contacted Shawna after 6p on a Friday and she answered her phone! I needed to get some insurance…read morein place right away and she made it happen. There were issues with the computer system but she kept at it until it took my application. It was 10p at night by the time she was done. I have found it increasingly difficult to find hard working people that get the job or task at hand completed. She is one of those rare gems.

She helped me out with my pricing for my new home..I greatly appreciate her services. If you need…read moreany assistance getting your insurance for your family and house.

Go see Renee! She knows her insurance and it feels like you're working with a friend.read more

We literally just walked in, without an appointment, to just ask a few questions. Renee sat down…read morewith us and took her time answering all of our questions and concerns. She was knowledgeable and very friendly. We left that day and felt sure we were going to go with her and State Farm. We were able to complete all the paperwork through a phone call and email. We love the fact that she is close by and hands on......not just a phone call to a random agent who is not vested in their clients.

We have been with them for looong time. They find the…read morelowest deals and are close and convenient to me. I like how you pick what coverage you want. Thei roadside service is just a few dollars a month.

Gary Beim has been providing me with my insurance needs for several years. He was able to get me a…read morepolicy even though most mainstream agencies had trouble getting me qualified. Gary went above and beyond my expectations and continues to provide me with quality guidance and expertise on a regular basis.

So I know this is not the agent's fault but State Farm owes me $114 for a refund of unused renters…read moreinsurance that I've been dealing with since early April and I have yet to get it. The process they use to notify customers of refunds is via email and they sent the email to my spam I did not know I was getting an email I missed it and now here I am 8 weeks later still no money three stop payments three reissues still no money. The billing department refuses to overnight me the payment because this whole thing is their fault the agent missed Teresa Bush could just write me a check for $114 and get this done with but she doesn't want to do that because she claims that policy dictates they can't do that. Well customer service and the essence of continued good business practices should dictate the fact that she should do that just to get this out of their office and then if I ever get the check I just sign it over to her. At this point I would stay away from State Farm because if they can't even pay $114 refund to a former customer how are they going to pay a claim for a customer that might be significantly bigger than this. I just need my money I'm going to tenuous position here it's not that much and I can't get it I've had two guys from the office working on it. But the billing department isn't doing what they should be doing either this is beyond extreme right now and Beyond in up and Beyond incompetence that they cannot get me a check simply by just putting it in an overnight envelope overnight. I'm basically probably just going to shut down the whole thing and just bombard State Farm for their lousy customer service until such Point as somebody from their corporate office responds and reads this and maybe they can actually help me and act like they give a damn and be the company if they claim to be acting like a good neighbor. Cuz right now they're acting like a very poor business and a very poor consumer.

This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful…read moreteam looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!

Shawnda presented at a Home Buyers Education course that I took. She was there to speak to us on…read moreHome Insurance. The first thing that struck me was how real she was. She didn't speak above the class, or talk down to us. She simply presented the choices. She even gave real life examples to help guide us from not making the same mistakes, or falling into the same pitfalls. I ended up walking away from her talk feeling so much more knowledgeable on all types of insurance, not just home (ie auto, renters, life, etc.). I gave her office a call the next week looking to switch my auto insurance. She was able to get us more auto coverage for less per month. From there I worked with Karen, Shawnda's associate, and Shawnda to switch my renters insurance. Which they were also able to get us additional coverage at a better rate. Since beginning with Shawnda, we made an offer on a house, and our offer was accepted. A simple e-mail and Shawnda was off and running, working on getting us the best Home Insurance Coverage. I have been beyond thrilled with all her customer service. She even set us up with Life Insurance through all this. I feel very safe and secure currently with all my insurance needs not only being met, but exceeding my expectations. Ultimately, what I have found that I love about Shawnda, is that she is just a phone call or an e-mail away. She is kind and quick to respond. I know exactly where her office is and I have been there. It gives me another layer to my piece of mind. She is my first call with any of my insurance. Reach out and see if she can make a difference with any of your insurance needs.

From the owner: Insure Carefully, Dream Fearlesslyread more