Joyce was very polite and was able to supply the washing machine I needed in a timely manner.read more

I recently visited my hometown for my mother's 92nd birthday. When we discovered that my mother's…read morerecliner had a broken arm, we knew she needed a new one right away. The staff at Bruxvoort's Decorating Center had a stair lift available to get her to the recliner showroom on the second floor. Their selection was terrific, and their prices reasonable. When I asked for delivery as soon as possible, the chair was delivered that day! Thank you for the great selection and service!

My fridge passed away in the evening...I saw it at 12am. Stopped into the store at 8am...I told…read moreDave what I needed (also gave him a bad time about the used fridge I got from them conking out after 24 years!) Dave took me right to what I needed...Dennis was in my driveway at 11am. I've done business with Henderson's for many years...Great Guys from sales, delivery and service.

Asked to have my dryer checked. He didnt even open the back to check for lunt. He was here…read moreliterally only 2 minutes.

I have now called on Hometown Hero for two appliances repairs. Once for Samsung dishwasher and now…read morefor a newer Whirlpool washer. Both experiences were wonderful. The techs are professional and polite. They take care of the issue while keeping you fully aware of the potential cost. Full disclosure throughout the entire process. I shy away from calling a "major company" but Hometown Hero conducts business like a small town business. I highly recommend getting over any preconceptions you may have of a larger company and put your trust in them. I have not been disappointed.

DO NOT use HOMETOWN HERO appliance repair…read more Don't be fooled by their initial claim that they will apply the initial $150.00 charge toward the final bill if any work is done. The technician was here for 45 minutes, replaced a $30.00 part, and the total charge was almost $400.00. I don't think the $150.00 charge was applied to anything. When we asked for breakdown of the final charges they refused to provide it. I would definitely NOT RECOMMEND this company if you prefer to deal with a company that offers a transparent pricing, are honest, helpful, and willing to explain their bill.

We called Greg's appliance service after we had trouble with a washing machine that had been stored…read morein our garage after family moved on. We called and got an appointment that same day. He quickly diagnosed the problem ( pump had a crack due to frost damage), was able to order a replacement part that then was installed a few days later. The price was lower than estimated due to less time to change out the part and he was very pleasant and honest throughout the visits. Finding a capable, honest and dependable service guy such as Greg is a real plus in a small city such as ours and he will be on speed dial in case we have any other appliance issues.

Greg of Greg's Appliance Repair is honest and knows what he's doing. A couple years ago 2 duffases…read morecame to my place and stood around doing nothing and charging me a lot. They left without fixing the washer. Fortunately, although I was furious, I took another chance and at random called Greg. He came, he fixed, he charged me the minimum fee. He's been my go to guy for years now. He's HONEST and helpful. I've referred many people to him and have done the exact opposite with the other place in town who's name starts with a K. Let me also say here that years ago he bought out a guy who was also honest but retired. Like attracts like.

Zero stars. Awful customer experience. Had a Bosch dishwasher repair that would be under warranty…read more They send a tech out, he complains about working on Bosch dishwashers. They have to order the part. Couple of weeks later the same tech is out with the part. He complains to me again about hating to work on Bosch. The tech breaks the part and they have to do another part order. No word from Mr. Appliance for a couple of weeks so I call them and they tell me the part came in that same day (sure, what a coincidence). But they won't get me on the schedule for over a week. Supposed to be out today between 12-2pm. I call at 2:15 to ask if they are coming, owner Dennis tells me yes. They close at 5. I call close to 5 and ask Dennis again, and he goes on a rant about how Bosch won't pay his guy enough to work on a poorly designed dishwasher. That may be true--but it doesn't excuse the lack of ANY customer service at all. Their own website brags saying "Your local appliance repair technician arrives on-time, every time...". I had to call after weeks of no contact about the part. Then had to call after no contact about missing your appointment. Then had to call a 2nd time that day when they STILL hadn't arrived at closing time. And then to have the owner Dennis get snotty with me and then he even complained just like the tech did about Bosch having poor designs. I'd buy a brand new appliance before I'd let this awful company in my door again.

Great customer service and the repair tech, Clinton, is very professional and always does an…read moreexcellent job!

Drug his feet to come check out my emergency I am having, and has very poor communication skills,…read moreanswering calls, or calling back for that part. not pleased

I called all over Des Moines trying to find someone who could work on my Viking Range hood. The…read morepeople who service them wouldn't travel to where I live (between Monroe and Knoxville). Viking recommended I call local appliance repair people, even if they don't work on Viking. People in Prairie City, Pella, and Knoxville couldn't help me. But Ron Van Zante said he'd come look at it. He did, and figured out the problem and fixed it within a half hour. To top it off, he's a really nice guy! I will be calling him in the future!

I used Yelp to find Ace Appliance Repair to install a new dishwasher. From Kim on the phone…read morescheduling to John performing the installation it was an easy process. The cost was reasonable and the workmanship was great! I am really in Iowa City!

The technician was on time and the repair was completed quickly. Excellent service that I would…read morehighly recommend. The price was fair.