This is a great doctors office, the doctors and the PAs and NPs are excellent, but I'm giving them…read morea bad review because of their office policies. This practice likes to charge everything à la carte. Like there is a fee for everything. And they want the fees paid upfront. They will charge you a fee just to talk to your insurance company. If they are having trouble with their computer and cannot connect with your insurance provider, they will ask you to pay the full amount upfront before they will even let you see the doctor. They will ask you to pay for everything even a check-in. If you get a prescription, it is like they want you to pay a fee to send the prescription. Nothing is included with your regular office visit. They will refuse to do any work until they first get paid. They do not like to bill you. They like you to pay upfront and then refund the money if insurance ends up covering things (actually they'll hold onto the money and treat it like a credit for your next visit.) overall this makes them a more expensive practice to work with. Other than their nickel and dime office, policies and procedures. It is a great practice.

Today's staff was spot on great!! From the receptionist, to the nurse, the PA Lady box, to the lab…read moretech who drew my blood ( no pain at all)... It was a great day at IKP! Worth a visit!

Has been our family doctor for 10+ years. Always professional, concerned and willing to listen and…read moreaddress any questions you may have.

I have seen Dr. Westbrook for many years now, He is friendly, knowledgeable, and has always fixed…read moremy ailments. Great Doctor!

I would not recommend this doctor office to anyone. What doctor office post notes in examination…read morerooms... That you only have 15 mins to be examined and can only discuss two issues per visit. To me signs like those show doctors one see their patients has numbers and money signs.

-1000/10 THE WORST CLINIC AND CARE TEAM EVER! If you want to schedule an appointment and wait an…read morehour and half to be seen, then this is the clinic for you. Enjoy never being able to get refills on your monthly medication, well sign right up! My son has been seeing Dr. Soliz for over a year and every single month I have to email, call and basically harass the team there just to get his monthly refill. Due to that, he is constantly going without meds for a few days. When they finally do write the script they send it in incorrectly EVERY SINGLE TIME. His prescription is the same EVERY MONTH and yet, they refuse to follow the instructions provided for them in the refill request. His insurance requires the script to be name brand and after over a year of the same doctor, same medications, every month it is a struggle. I have been asking for the office managers information for the past few months and they refuse to give it to me. It is single handedly the most frustrating things to deal with each month. No one is accountable for the SHIT service. Absolute trash clinic, I cannot believe this place is in business. Working on finding a new PCP ASAP!

Dr. Soliz is absolutely the most amazing Physician I have ever had as a General Practitioner...He…read moreis brilliant, kind, very relatable, and most of all HE CARES about his patients....You don't find personal interest and service like his from the medical community these days. I understand what is going on with my health because he takes the time to explain how body systems are connected. Due to him taking his time, his wait times can be longer (not always)...But he is a "sit down restaurant" not a "fast food drive thru".....I pack my patience and am grateful for his attention to detail! Thank you Dr. Soliz for taking great care of my health! I am forever grateful!

I went in for an MRI that was scheduled for 3 p.m. I arrived 20 minutes early but the front desk…read morestarted on my paperwork and in take procedures right away. After I was checked in a may have waited 5 to 10 minutes and Alex, the imaging technician, came to get me and led me back to the MRI room. Alex was great! He explained each and every step along the way, turned on my favorite artist in headphones to listen while I was having the MRI. He also told me how to breathe to make my nausea go away during the contrast injection and turned on the fan in the machine. 5 star customer service!

Thru name change and moving locations.... St. Luke's Medical Group - Primary Care Springwoods…read morelocation have been our family doctor(s) of choice for 27 years. I've had so many positive moments with my primary care physician: Dr. Arleane Bullard is an awesome doctor! However, my special needs son has been a patient for over 15 years. My son GDA love Annalysa Nguyen, PA.!!! He have several things going on: diabetic, hypertension, thyroid and weight issues. She is the best nurse practitioner in this area: overall health and wellness is her passion. She fought for months with our insurance for medication not covered on insurance to get his diabeties under control. Although your health is her first priority; lets add knowledgeable, patience, understanding, and compassion all natural attributes that cannot be learned nor taught. Now personally, I've had so many positive moments with my primary care physician. However, I would like to comment on the visit(s) that tug on my heartstrings... My son, GDA, is special needs and he love his doctor(s). His visits request are for ANNAlYSA NGUYEN, PA, DURING HIS VISITS....Mrs. Anna's time is his time and NEVER rushed! She is very patient. She genuinely treats my son with respect and answers each and every question no matter how silly or off topic it will be. Annalysa listens carefully,then restate her response respectfully on his level. I also notice, when she's charting notes... Annalysa will stop and listen attentively, while GDA is speaking, then she responds in a gentle voice never breaking eye contact. On behalf of my family Annalysa Nguyen, PA nurse practitioner is HIGHLY RECOMMENDED with St. Luke's Medical Group Springwoods Family Medicine location. Also, I would like to give a huge shout-out, social distance hug to SARA...Annalysa's nurse assistant: thank you for all that you do!!!!

My insurance changed, and I found Dr. Farinetti on Yelp and she was in my network for my son. I was…read morevery happy to find her, since we loved his previous ped. I was impressed enough to switch to her for myself as well :)

I've always had a great experience. Dr. Farinetti is always very attentive, takes her time…read morelistening to concerns and answers questions. Other staff is also great. Very friendly and accomodating with my busy schedule.

Robert Wren is a great doctor, but beware of his lazy office personal they are NEVER available…read more They won't go the extra mile -I sat in the waiting room watching them do nothing, so while sitting there, I called the office just to see if they would pick up. I got an answering service..I heard all the business about a patient's insurance denial, poor lady..So for that reason, we are moving PCPs -those girls need training and empathy for patients that need help

I want to shout out to the wonderful team at Genesis, Mossy Oaks, Spring, TX location…read more FROM Rachel Koster, PA, to Brisa, her nurse, to Sean in Radiology to the lab team, Nyssa & all of the front desk staff - these people always deliver first-rate care. They are friendly, excellent listeners & pros at their jobs. Wait times to see Rachel or any of the technical service providers are negligible. I have gotten in to see a PA THE SAME DAY that I called. That is very rare at a physician's office! I cannot recommend this fine clinic highly enough!!!

I was really happy with my first visit to this doctors office. The front desk was very nice and…read morepatient. I saw Dr. Irvine is easy to talk to and I was really happy with my visit with him. I have recommended him to family and friends already..

My first time using this lab. This place is very new and everything was supper clean. I came in for…read moremy usual blood work. There wasn't a wait when I went in but this was early in the morning. There were two people working and both were very friendly. The lady I had drawing my blood was very personable and asked about my plans for the remaining of the day. She even told me about her daughter getting ready to go back to school. She made sure to make sure I was comfortable before we got started and let me know when to expect the needle. She hit the target on the first try. I was very happy with the service I received.