Enterprise saved me again. My long term repair became even more time and enterprise saved me. I…read moredidn't know what I was going to do. But let's just say. Great service.

Replacing BRANDON! He lacks customer service skills and doesn't seem interested in providing a…read morepositive experience. One gets the sense he is there just to collect a paycheck. Unfortunately that could reflect on the entire establishment

Jen Castellano is very sweet and will do whatever it takes to more than satisfy her customers. She…read moreis truly great at what she does and is a pleasure to do business with. I recommend her to anyone that needs a car rental!

This place is a nightmare I rented a minivan for a trip…read moreAnd the car had 110k miles and looked like a piece of junk It had rust and dents all over In addition the car smelled like smoke. Trying to work thru this awful rental, the owner called me to try to work through the headache. She never called back! In addition The person working there is disrespectful and not happy to be in his job Fly clear of this place!!!!!

I would like to thank Rosalye for doing an amazing job. She helped me go step by step through the…read morerental process and made it so easy and stress free. Thank you again for everything.

They are super nice here. I was a bit late on my return due to work, but the owner worked with me…read moreso that I was not charged for an extra day. The lot is small, but they gave me a super clean brand new Camry. It still had the new car smell! (I almost didn't want to return it, haha.) All around it was a pleasant experience. P.s. It's a bit hard to find. Look just past the Napa auto parts, just before you hit the 287 overpass. Also, there is an Avis and Payless here.

Jeff is very professional and accommodating. Car was immaculate and in great condition. Makes…read morerenting a breeze - highly recommend!

I have to tell you that this car rental establishment is on time they are professional they care…read moretheir punctual. They make you feel comfortable and all I'm gonna say to Jeff and to Chris is that you can best believe I will be referring you to people that I do know who do ask me which place to go to rent a vehicle keep up the great work and know that you are the best. I thank you very much.

My Enterprise rental on 7/1/26 was absolutely fantastic! From the moment I checked in, the staff…read morekept everything moving smoothly even though the place was buzzing with pre‑4th of July crowds. The car was spotless, drove beautifully, and got me to and from my meeting without a single hiccup. I genuinely felt taken care of the entire time. This experience was far better than a previous rental service I've used, and I left feeling impressed and grateful for how seamless the whole process was.

This is a wonderful car- rental agency. Mimi assisted us in finding the car most suited to our…read moreneeds. She was courteous and knowledgeable. Upon returning the vehicle, Matt and Chris made it easy and were so kind in providing us with a ride back to our hotel in pouring rain. Thanks to all for an excellent experience!

Hertz and it's subsidiaries have a new scam: they charge $125 cleaning fee. I returned the car as…read moreclean as when I picked it up - which was very clean. Can't get through to dispute it, only can fill out an online form. Also disputing through my credit card. Advice I recieved from an advocate is to take photo?video of interior and exterior of car at pick up and drop off and have attendant document it. So disappointing.

I made a reservation online for this location, and tried calling at least 20 times to confirm my…read morehome pickup. They never answered and the calls always forwarded to the Hertz main call center after a while. Even the Hertz call center employees were not able to get in touch with this location on the main number or another internal number. I ended up cancelling my reservation altogether and I'll never try this place again. They've lost my business for life.

Located on the extreme right side of the lobby of the Olde Mill Inn. Had the unfortunate need for a…read morerental car on short notice, twice. Both times a car was ready within an hour. Pickup and drop off were straight forward. Vehicle selection was limited and their rates are barely tolerable for the suburban location. It was very hard to get solid info from the Avis website about what was offered here and my Avis # was not properly attached to either reservation. Minor concerns overall - the car worked fine and there were no billing issues.

We booked a car at this location for a Labor Day weekend road trip with a 5pm pickup time. When we…read morearrived to pick it up at 5:15 (they're supposed to close at 6pm), no one was there. We called the corporate 800 number and found out the agents at the Basking Ridge location had cancelled our reservation at 2pm without notifying us! Our suspicion is they wanted to go on vacation themselves and cancelled our 5pm pickup. It took 4 more hours, a trip to Newark airport and about $100 more to get a car that night. Terrible experience, completely unprofessional. Do not rent from here!

I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

This location is permanently closed as of April. :( I…read morereally liked this place. They were always nice and did great work.

Let me try to briefly go over the disastrous ordeal I've had to endure bringing my car to Sam's…read moreAutomotive in Morristown. I brought my Mustang to Sam's at about 10:15AM on a Saturday to have the exhaust replaced. I was assured that work would start at around 11 and finish at about 1PM. I arrive back at 1:15 PM to find that the lights are off, the front door locked and no one on the premises. My car was in the exact same position I had left it in and no work was done whatsoever. The icing on the cake? My car keys had been haphazardly flung to the driver's side floor. Outstanding. I was not even given a courtesy call to tell me that they were not going to be able to work on my car. Thankfully I had never given them any form of payment information and I simply took my vehicle back. Now if Sam's is looking to drive customers away, they are doing a commendable job at that. Sam's can rest easy knowing that I will never return and will bring my business to one of their many competitors in the nearby areas. As a side note: To all aspiring car thieves / jackers, check the lots of Sam's Automotive. If you see a vehicle left on the site after hours, just simply open the door and find the keys on the floor of the vehicle.