1 Star Very…read moredisappointed with the customer service at this Enterprise location. I reserved a large SUV well in advance because I was traveling out of town. Then, only 6 hours before my scheduled pickup, I received a call telling me they didn't have the SUV I reserved. What was most frustrating wasn't just the lack of availability--it was the lack of effort to find a solution. I wasn't offered a comparable vehicle or any meaningful assistance. Instead, I was left scrambling at the last minute, calling other rental companies and trying to find an SUV on my own while preparing for my trip. If you know a customer has an upcoming reservation, especially for a specific type of vehicle, there should be better planning and communication. This experience was stressful, unprofessional, and unacceptable. I hope this location improves how they handle reservations so other customers don't have to go through what I did.

My husband and I had a very disappointing experience at the Enterprise location in Burlington, NJ…read more We were renting a vehicle because my husband's car had broken down, which was already a stressful situation. We arrived before closing and were trying to work through some details of the rental when an employee abruptly told us that it was past closing time and that we needed to hurry up. When my husband responded that we were still trying to complete the rental, the employee stated, "I'm not going to rent a vehicle to you." At no point were we disrespectful, argumentative, or inappropriate. We were simply trying to figure out a few things and did not deserve to be treated that way. What made this experience even more frustrating was that my husband had rented from this same location just the week before. Instead of receiving understanding and professional customer service, we were treated rudely and dismissed. Because it was late, we were left with very limited options for obtaining a vehicle elsewhere. This was one of the worst customer service experiences we have ever had. Customers deserve to be treated with respect, especially when they are facing stressful circumstances and are trying to do business with your company. I hope management addresses this issue so that future customers do not have a similar experience.

Being a AAA member, it is nice to have a location close to my neighborhood. This is a full service…read morelocation. Title and Tag services. Car servicing, travel planning, insurance needs, purchase luggage, you can do it all here. The facility is open 7 days a week. M-F 7am-7pm. Sat 8am - 5pm. Sun 10am - 4pm. I had to get an International Drivers License. I walked in and was greeted immediately and told I would be helped in a few minutes. The staff is very professional and friendly. The process to get my license was very fast. If you need to bring you car in for inspections or maintenance the services are offered here. Members get a 10% discount on car care services. You don't have to be a AAA member to get your car care needs taken care of. I had visited this location before, this is the 1st time I checked in and wrote a review. Really convenient. Cash, credit and Debit cards are accepted here.

The new Marlton NJ AAA Car Service is a great place to take your vehicle for quick service! They…read moretake the time to inspect your car the first time you take in and will explain to you any problems you may have without trying to up sell anything you do not need! They have a great warranty & stand behind their work! Great prices & discount to AAA members! All service guys there including the service manger (Rich or Rick) will go above and beyond to help make your car right! They seem to hire only experienced people not just guys who have worked on cars in their garage. Great location! Plenty of places opening up to eat/drink while you wait for your car STOP GOING to your local wash & lube places for oil changes or the 3 boys place!!!

What a fun Thursday morning when you have no choice but to hit a big brick / cinder block ?! in the…read moreshoulder of the road as you're turning into your work building !!!!! :( Im so thankful to be a AAA member. (I hadn't used any benefits in a good four years - you never know)! I requested service on the AAA app - very easy and user friendly. The tow truck driver was cool and super fast! Free tow with my plan to a shop less than two miles away. However, the estimate was extremely high! The original one was padded to the hilt with recommendations that I declined on (I have a true honest mechanic of seven years, thank you!) The estimate I okayed was for my ONE new tire and an air filter. So high (still) - Im embarrassed to share the price ... ugh! I do have to say though that the texts I received with pictures of my poor car, with pointers to the issues seen, were pretty cool. Ahhh technology! Charles helped me through the process - very nice and knowledgeable guy. The facility itself was big, bright and clean. I had no idea that there was a full shop in the back! Live, learn, and have your car towed to your mechanic OR put your spare back after thoroughly cleaning your car two days prior - Murphy's Law!! WHAT A DAY !!!!!

After being stood up by uhaul, we called Justin Rentals. They were able to have a truck for us with…read more30 min. It was a life saver! The truck was clean and nice. It was an easy process to pick and to drop off. Very reasonable in costs too! We will definitely use them again!

I have used Justin's Rentals for Van Rentals for student outings and Summer programming for nearly…read morethree years now. Their service is exemplary, extremely affordable, and I cannot recommend them more highly!

Len and his daughter (I'm annoyed that I can't remember her name) are lovely people. I went in for…read morea minor repair job and a touchup paint job. Len is very transparent and sets expectations. I fully expected to pay a pretty penny but the pricing was surprisingly reasonable and the job was completed ahead of time. My little car looks brand new. Thank you! I highly recommend this business. Remember to say hi to the garage kitty.

Len's auto body is Awesome!! Been using them for the last 15 yrs or so. He's probably done 5 or 6…read morecars for me in that time. Why do I keep going back? Simple, Len's a great guy that does great work. He and his team take care of you from start to finish. I tell everyone I know that this is the "go to" body shop in Philly. Hope I never need him again ... but if/when I do I know who I'm calling. Thanks Len!

Unfortunately, this was the worst experience at NCR I've been to and we typically use them whenever…read moretraveling for work. Just not enough cars to choose from so we had to pay to upgrade. There were 3 of us with an Emerald Club reservation for a full-size car and only Nissan Sentra size cars or smaller available in the Emerald Club section. We would have barely fit with our luggage (we were all traveling with at least 1 suitcase each). There were cars we would consider full-size that would have worked great but they were all either locked or had "no key" written on the window. We ended up with a Tahoe, which was too big but the only thing that was available bigger than a Sentra, and had to pay the upcharge. Otherwise, everything was fine as expected, that is why it got 2 stars instead of 1.

This is my second time renting from National at TTN airport. The airport is very small so there are…read moreonly a few rental car choices. If you are used to hopping off a National bus and dashing to a car, Trenton is a bit smaller scale. As you deplane and leave the luggage hanger, head back to the main building on the left. You will find a National and Enterprise counter next to the restrooms and sheriff's office. You have to check in and then fill out your paperwork. The attendant is extremely friendly and gives each renter the attention they need. You then get your key and head to a lot by the cell phone lot. Hit the lock button to find your car and head on out. If you return the car before they open, there is a drop box for your keys before you catch your return Frontier flight.