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    Budget Rent A Car System

    1.0 (2 reviews)

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    15 days ago

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    5 months ago

    They charge you 50$ if you prepay and cancel 3 months early. Don't be the sucker I was.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.4
    (8 reviews)
    4.9 mi

    After hitting a deer I needed a car for 16 days while mine was being repaired. I called for a quote…read moreand reservation. The Lady was nice and helpful. The first vehicle they brought out stunk to high heaven, but the next was acceptable. After three days I received a call requesting I come in and pay additional funds due to some mix up with the insurance company. I wasn't happy but complied after getting it straight with the insurance company. The clerk Jason has no business working with the public. He claimed to be the manager (lie) and tried to increase the price per day for the car, all while smirking at me. This dude needs a job with a shovel. When I turned the car in I dealt with the original clerk (Matthew) who straightened out the price per day issue. He was very professional and apologetic for his coworker's rude behavior. My advice, go elsewhere.

    Wouldn't recommend to anyone. The representatives at this location are incredibly rude. I had a…read morereservation almost a month in advance, showed up and they said they canceled it. After redoing my reservation (for a full size car or larger) they went and grabbed an older super tiny mitsubishi. The car struggled to even start and was clicking when it was idling and they were expecting us to be able to safely drive a car with a motor knock over 1000 miles. They also DOUBLED the charge at pickup( what was supposed to be $350 for 4 days they were trying to charge me $700). Ended up leaving without a car because that's 'all they had to offer' while showing another customer MULTIPLE large SUV's. The car they were trying to give us shouldn't even be an option on their lot. Assuming this was all because of my age (21) but I have had 2 other cars from enterprise at other locations and never had to pay 'deposits' or double fees.

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    Hertz Car Rental - Chattanooga

    Hertz Car Rental - Chattanooga

    1.5
    (32 reviews)
    4.1 mi

    I had a great experience. I had just been F***ed over by…read moreEnterprise, and at the last minute, the day I was supposed to leave cross country, I needed a car. I explained my situation to Dylan J, and asked what he could do. He doesn't set prices for Hertz, so that's not on him. I ended up paying about $150 more for the entire trip than I would have with Enterprise, BUT.....he did manage to keep that amount down from what originally came up in the system. He worked with whatever he could and applied any discount he could find and probably saved me an additional $150 or so. They DID have cars, and they had the size I wanted. We looked at the options, and I picked what wanted most. He made sure it got cleaned inside and out and explained the option to prepay for the gas in the tank. No it wasn't full, but that's part of the deal. I could have taken it and filled it at local prices (10 cents a gallon more than Hertz's option) AND bring it back with the same amount of gas in it. Since I prepaid, I could bring it back on fumes I aid more than I planned for my rental, but considering that I walked in at 2:00 on a Friday without a reservation and drove away with what turned out to be a great car for the long trip, I can say I am happy with the experience, and am VERY happy with the job Dylan did to save my vacation.

    I should have paid better attention to the reviews. They will charge you unfounded cleaning fees…read moreand refuse to work with you. They are not concerned one bit about the car actually being clean, they are just a money grubbing company that doesn't care about their customers. I visit Chattanooga at least once a month and will 100% never rent from this place again.

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    Hertz Car Rental - Chattanooga
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    Budget Rent A Car System - carrental - Updated August 2026

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