When my car needed more time to fix, Cherry Hill Volvo arranged for me to get a rental car from…read morethis location. I have to say, after dropping me off the staff there took good care of me. Checking in was a breeze. Maura was friendly, courteous and very efficient getting me into the car. Always had a smile. The car was clean, and drove well. No complaints. The following day my return was even easier. Simply left the car with Cherry Hill Volvo and they took care of the rest. Maura gave me a followup call to confirm everything was finished and explained my deposit return. Overall a great experience.

Not good customer service. Attempted to pick up a vehicle with a 6pm pick up, and got shooed away…read moreby of the workers before he walked up and Turned off all of the lights. A simple "hello can I help you?" would have sufficed. Maybe we can work on increasing our customer service skills.

impressive. Excellent, professional front desk. Both employees,…read more Female about 25, male about 28 both Provided superb service To accommodate my travel plans. Even busy, the young man handled All guests perfectly. Wow. I also utilized Budget at Orlando Airport, Desk man , latino about 38 fantastic. I appreciate this kind of Guest service.

I can't be too hard on this place. It's a local Avis / Budget, so it's unfair to compare to…read moreairport locations. It's a tiny office inside the hotel. Very limited hours. Small selection of cars. Even as a preferred plus / chairmans member - you get the same selection as regular folks. This past week I was given a selection of 5 colors of the same car. Sometimes I even get downgraded from what I reserved! And there is never a car or portfolio set up for you if you are preferred plus. So there is absolutely no advantage to having status. Sometimes the run out of cars. If the one employee sleeps late, needs to use the restroom, or has a tough customer - you are out of luck. If 4 people beat you there at opening, the wait is 30 minutes. Positives: there is a wawa right near it to fill up at a cheaper price and they don't charge extra for one way to airport. Like all Avis' - spouses drive free.

This location in Cherry Hill NJ has the most unprofessional and rude employees I have ever seen at…read moreany Rental location. That being said I am a Hertz gold card member and book a car from the web site which they do not even or similar car at this location that would be a corporate Hertz problem. I left without a vehicle and went to other rental car agency and was treated very professionally by the staff and the similar car was actually less expensive to rent for a day. Who would you rather rent a car from? Hhhhhhmmmmm. Save your time go to Enterprise in Maple Shade, NJ ask for Austin. Just wanted to update this posting, this location billed my credit card as a no show when they could not supply me with the car I requested. Then spent 90 minutes on the phone getting this removed from my credit card statement.

What an awful experience. 1. Didn't have my car, tried to…read moreupsell. 2. Car I got was great, no issues. 3. Computer was down when returned, on time, with a full tank of gas. They didn't even look at the vehicle. My credit card was hit with fees for three days after and no receipt sent. 4. After being on hold for 20 minutes was run around. 5. Three days later, my credit card is hit again with three charges total almost $1,000. 6. Got an Receipt emailed to me with fees I never asked for7. Now a week later and still fighting with them. STAY SAWAY FROM HERTZ!

Enterprise Rent-A-Car on Route 73 South in Maple Shade did a great job for us when our Tesla needed…read morebody work at the Tesla Collision Center, Cherry Hill. I was able to reserve a car direct with their store both via phone and online, arrange for pick up and return at Tesla, and work out changes to the time frame when our car was completed earlier than anticipated. They were friendly, knowledgeable and never pulled a "salesman move" on us. They were matter of fact and understood what consumer concerns were and were ready with right answers every step of the way. My particular contact person, Dan, was well trained and obviously well selected for personality suitability for his job. This was a positive experience all around. Five Well Deserved Stars PS. The Nissan Altima wasn't bad either, although it did take some getting used to after driving the Tesla electric. It was clean, peppy, and relatively economical.

I needed a quick one-day rental while traveling in from out of town, and the experience was…read moreexcellent. Nick took the time to ask about my needs and set me up with a minivan, which ended up being perfect. When he noticed the interior had not been properly cleaned, he personally took care of it on the spot. That level of attention and customer service is what separates good from great.

the first car they gave me smelled from gas and engine light came on…read moreI returned it and was told that the weekly rental was the same As a 5 day rental when I returned the car today the very rude laday atthe counter I think here name is cris claimEd that the last person was wrong and wanted to charge me much more for the weekly rate than i was quoted she was not very helpful or nice. a discredit to avis

Zero stars for this business will never go back. Please people listen to my post or you will regret…read moreit just as I did the lady with fake clip on teeths always rude and nasty to customers. The Manager is worst do not know how he got the position. Lady with clip on teeths and her manager needs to be retrained on customer service. Because they completely failed on that department. I will definitely not go there again.

Lance is awesome, great customer service, pleasure to talk to. He really helped us out today, would…read moredefinitely recommend.

Yes, it is true, the cars are not like budget or hurts however, i the name of the place is Rent-A-…read moreWreck. That being said, I rented a car from them back in October and the service was impeccable. The owner and staff were kind and professional. I was not surprised that the car was not brand new. Lance and his staff were so kind and generous to me when I was in a really tough spot. The experience has stayed with me and I try to pay it forward. It just goes to show, you can't judge a place by its name. Their kindness and compassion has really made all the difference - it seems a rare thing these days. Thank you!

My recent rental experience with Uncle Mikes Car Rentals was absolutely fantastic from start to…read morefinish! The owner and staff were so friendly and helpful. The car I rented was a brand new full size vehicle...it was a beautiful car and his prices were the most reasonable I've ever seen (with no hidden fees) they have a great selection and quality of vehicles to meet all different types of needs....Pickup and drop-off were so easy and efficient, with no waiting time. The excellent customer service and high-quality vehicle were greatly appreciated. I actually could go on and on with the amazing experience I had ...I will highly recommend Uncle Mikes to anyone needing a rental car and will definitely be a returning customer if I'm ever in need of a rental car for sure! Thank you so much again for going above and beyond!

Uncle Mike is the place to go! I called hertz, budget, enterprise, Avis and all couldn't do a last…read moreminute/same day rental! Uncle mike came thru! And at a VERY reasonable price. Cheaper than the competitors! Aside from being a great rental Spot, make has a wonderful spirit/energy about him. I've already referred a few people to uncle mike, go and support this wonderful establishment!

The field manager at this location has a poor attitude. She doesn't handle customer service with…read moreprofessionalism. I had two interactions with her and both times she was passive aggressive and condescending. She decided to yell into the phone that she wasn't refunding any money and proceeded to hang up on me because she heard me tell my significant other that I felt she was a --

I can't say believe the over the top customer support that we had with the Marlton branch. Amanda…read morehandled & took care of the mistake my car insurance company made. She called me back in a timely manner & was pleasant the entire time. She could have had told me to call my insurance company and deal with them, but she did it all. I highly recommend the Marlton Enterprise for all your car rental needs. Amanda & her coworkers are outstanding.

Used this place when moving out of our apartment into our new house. The staff were super friendly…read moreand very upfront and transparent about their pricing. Other companies may advertise as being cheaper for truck rentals, until you dig into the hidden fine print and cost charged per mile. Just 4 wheels staff told me exactly what I would be charged and were honest, which is rare these days. If I ever need to rent a truck again, I'll 100% go back.

Tried to schedule a rental with them for July. I read the "Terms and Conditions" and called because…read moreI wanted to clarify something. The lady that answered was terrible and said she wouldn't rent to me since I was from out of state (which isn't on their website). Super weird. If that is their business model, fine, just dont want others to waste their time if they are visiting NJ.